Strategic Account Manager - Shawgrass Landscape & Distribution

Job Title

Strategic Account Manager - Shawgrass Landscape & Distribution

Position Overview

Shawgrass offers premium artificial landscape products for residential and commercial use, available in various styles and grades to fit different budgets. Our synthetic turf provides year-round greenery with minimal maintenance. Shawgrass solutions are ideal for yards, commercial landscapes, pet areas, rooftops, recreation spaces, and more. Trusted by professionals, Shawgrass partners with the CrossFit Games and Justin Medeiros, featuring innovations like Creaturf. We uphold a tradition of quality and customer satisfaction, enhancing backyards, boosting curb appeal, and offering durable, pet-friendly solutions. Shawgrass is a part of Shaw Industries, a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide.

Shaw Industries is seeking a motivated and customer-focused individual to join our team as a Strategic Account Manager - Landscape & Distribution. This role will play a critical part in driving sales growth by supporting the success of Shaw-supplied turf programs across key strategic distribution partners. The Strategic Account Manager will focus on branch and regional execution, ensuring that partners are confident in selling turf programs, service commitments are met, and adoption grows in target regions. The ideal candidate will combine strong relationship-building skills, adaptability, and a sales-driven mindset to deliver measurable growth across the landscape vertical.

Key Responsibilities:

Branch & Regional Execution

• Serve as the primary contact for strategic distribution branches and regional managers.
• Build strong relationships with regional leaders to scale support across large branch networks.
• Prioritize time on high-volume and high-potential branches while supporting underperforming regions to drive balanced growth.
• Support rollout and maintenance of branded displays, signage, and marketing materials at the branch level.
• Conduct branch training to ensure staff understand the turf program lineup, ordering process, and service expectations.
• Navigate ambiguity in partner dynamics and proactively identify opportunities to improve execution and alignment.

Sales Support & Communication

• Track branch-level sales performance to identify growth opportunities and gaps against plan.
• Share best practices and success stories across regions to improve consistency in selling approaches.
• Provide timely and accurate reporting and field insights to leadership to support strategy and planning.
• Collaborate with internal sales and marketing teams to deliver tools and resources that strengthen program adoption.
• Demonstrate learning agility by quickly understanding partner priorities and adapting strategies to achieve results.

Operational & Service Support

• Act as the first point of escalation for branch-level service, routing, or fulfillment issues.
• Partner with Operations, Customer Service, and RDCs to ensure orders meet Shaw's 5-day lead time and service standards.
• Monitor regional demand trends and provide feedback to align fulfillment capacity with partner needs.
• Maintain branch confidence in Shaw's ability to deliver accurate and reliable service.

Qualifications:

• Bachelor's degree preferred.
• Minimum of 3+ years of sales or account management experience, preferably in distribution, artificial turf, building materials, or landscape supply.
• Proven ability to develop customer relationships and drive sales growth through regional or branch networks.
• Strong organizational skills with the ability to manage priorities across a large geographic footprint.
• Experience working cross-functionally with operations, logistics, and marketing teams.
• Willingness to travel up to 40% as needed to support branches and regional partners.
• Preferred to reside in Georgia or nearby areas, with proximity to Shaw facilities in Dalton and Calhoun, GA.

Competencies:

• Build Trusting Relationships
• Initiate Action
• Adapt and Change
• Coach & Support

Shaw benefits include:

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Paid Time Off
• Parental Leave
• 401K and Retirement Plans
• Product discounts for employees

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Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.