Stretch Studio Manager

Peak Performance Physical Therapy
  • Lansing, Michigan
  • Autofill and Review
2 days ago

Job Description

About the Opportunity

This is more than a hands-on stretching position. We're looking for a leader who can take ownership of the daily operations, business growth, team development, and quality of our Stretch Studio program.

The ideal candidate combines a passion for health and wellness with strong business judgment, operational organization, and experience leading a team.

You'll have the opportunity to shape a growing program, develop community partnerships, and create an exceptional experience that keeps clients coming back.

What You'll Do

Operations & Program Leadership

  • Oversee daily operations of the Stretch Studio program across our clinic locations.
  • Manage staff scheduling, client availability, workflow, and service delivery.
  • Establish consistent operational standards, processes, and expectations.
  • Monitor program performance, productivity, and operational efficiency.
  • Partner with organizational leadership to establish goals, evaluate results, and implement improvements.

Business Development & Growth

  • Develop and execute strategies to increase client volume, memberships, and program revenue.
  • Build relationships with local businesses, gyms, fitness professionals, and community organizations.
  • Lead client outreach, retention, referral, and membership growth initiatives.
  • Identify opportunities to expand services and increase community awareness.
  • Track key performance indicators, including revenue, utilization, conversion, and client retention.

Team Leadership & Development

  • Recruit, train, mentor, and support Stretch Specialists.
  • Set clear performance expectations and provide ongoing coaching and accountability.
  • Build a positive, collaborative, and results-driven team culture.
  • Ensure staff consistently deliver high-quality, professional client experiences.

Quality & Client Experience

  • Maintain high standards for assisted stretching services, safety, and client satisfaction.
  • Oversee training, competency development, and adherence to established protocols.
  • Collaborate with physical therapists and other healthcare professionals to support appropriate client services.
  • Address client feedback, resolve concerns, and continuously improve the program.
  • Provide hands-on stretching sessions as needed to support the team and remain engaged in service delivery.

What We're Looking For

Required Qualifications

  • Previous experience managing or supervising a team, department, or service-based operation.
  • Demonstrated ability to grow a business, increase client engagement, or improve operational performance.
  • Strong organizational, communication, and leadership skills.
  • Experience managing performance expectations and holding teams accountable.
  • Ability to balance customer service, operational priorities, and business results.
  • Passion for wellness, movement, and helping people achieve their goals.

Preferred Qualifications

  • Background in exercise science, kinesiology, athletic training, personal training, fitness, health sciences, or wellness management.
  • Experience leading a fitness studio, wellness program, personal training department, or membership-based business.
  • Familiarity with sales, membership development, client retention, and community outreach.
  • Experience training and developing fitness or wellness professionals.
  • Understanding of assisted stretching, mobility, and flexibility programming.

A related degree or certification is preferred but not required. Demonstrated leadership, operational management, and business growth experience are especially important for this role.

Why Peak Performance?

  • Opportunity to lead and grow a developing wellness program.
  • Support from an established, locally owned healthcare organization.
  • Collaborative environment with physical therapists and experienced clinical leadership.
  • Opportunities for professional development and leadership growth.
  • Meaningful work that helps people improve their mobility, movement, and quality of life.

Ready to Lead What's Next?

If you're an experienced fitness or wellness leader who enjoys developing people, growing a business, and delivering an exceptional client experience, we'd love to connect.

Apply today and help shape the future of our Stretch Studio program at Peak Performance Physical Therapy!

Numbers & Facts

LocationLansing, Michigan

Skills

  • Business Developmentunmatched
  • Business Growthunmatched
  • Business Operationsunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Community Developmentunmatched
  • Continuous Improvementunmatched
  • Customer Conversionunmatched
  • Customer Experienceunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Exercise Scienceunmatched
  • Fitnessunmatched
  • Health Scienceunmatched
  • Healthcareunmatched
  • Leadershipunmatched
  • Mentoringunmatched
  • Operational Improvementunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Operations Processesunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Performance Managementunmatched
  • Performance Metricsunmatched
  • Physical Therapyunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Service Deliveryunmatched
  • Set Goalsunmatched
  • Strategic Planningunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched

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