Tech and Systems Project Coordinator

At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

Global Safety and Security Technology Project Coordinator

Location: US - Remote

About the Role

The Global Safety & Security Technology Project Coordinator supports the planning, design, coordination, and execution of physical security technology projects across all physical Wayfair sites. This role partners closely with internal stakeholders, architects, construction teams, vendors, and security integrators to deliver scalable security solutions that support Wayfairs business and operational needs.

The position is responsible for coordinating the security technology scope throughout the project lifecycle, including developing layouts and design documentation as well as supporting procurement, implementation, commissioning, and project closeout. The role also supports hardware lifecycle planning, documentation, and technology standardization initiatives across the Global Safety & Security organization.

Were looking for an organized, technically curious professional who enjoys coordinating complex projects, solving problems, and continuously improving processes. While previous experience with CCTV, access control, or intrusion detection systems is preferred, candidates with strong project coordination, construction, low-voltage, facilities, engineering support, or technical documentation experience who are eager to develop expertise in physical security technology are encouraged to apply.

What You'll Do

Security Systems Design & Planning

• Develop security system layouts, device schedules, redline markups, and supporting documentation for new construction, renovation, and technology lifecycle projects.

• Translate business and operational requirements into practical security system designs while following established company standards and design guidelines.

• Review architectural, electrical, and construction drawings to identify security system requirements and coordinate design integration.

• Assist in developing construction drawings, bills of material (BOMs), scope of work documentation, and equipment specifications.

• Participate in internal and external design reviews, providing recommendations and coordinating updates throughout project development.

• Coordinate with vendors, security integrators, and contractors to ensure project deliverables align with approved designs, schedules, and company standards.

Technology Standards & Lifecycle Management

• Support hardware lifecycle planning and replacement initiatives for CCTV, access control, intrusion detection, and supporting infrastructure.

• Maintain equipment standards, design templates, documentation, estimate databases, and typical bills of material to improve consistency and project efficiency.

• Assist with project budgeting, cost estimating, capital planning, and tracking project expenditures against approved budgets.

• Identify opportunities to improve design standards, documentation, workflows, and project delivery processes across the Global Safety & Security program.

Operational & Technical Support

• Develop technical knowledge of Wayfairs physical security technologies through training, project experience, and collaboration with senior team members.

• Perform system administration, troubleshooting, training, and technical support activities as business needs require.

• Support system testing, commissioning, acceptance, punch list resolution, and project closeout activities to ensure installations meet operational expectations.

• Contribute to SOPs, training materials, and technical documentation that improve knowledge sharing and operational consistency.

• Provide regular project status updates to internal stakeholders, escalate risks or issues, and coordinate resolution to support successful project delivery.

• Perform other duties and responsibilities as assigned in support of the Global Safety & Security organization.

What You'll Need

• Bachelors degree or equivalent combination of education and relevant experience.

• 2-4 years of experience in project coordination, construction, facilities, engineering support, technical operations, low-voltage systems, or a related field.

• Experience coordinating technical projects involving multiple stakeholders and external vendors.

• Ability to read and interpret construction drawings, technical documentation, or project specifications.

• Demonstrated ability to learn new technologies and adapt to changing business priorities.

• Ability to manage multiple projects and priorities in a fast-paced, high-growth environment.

• Entrepreneurial mindset with a bias for action, adaptability to ambiguity, and a focus on delivering results.

• High level of integrity, discretion, and professionalism in handling security matters.

• Strong business acumen, able to work within a budget and demonstrate sound decision-making capabilities.

• Exceptional analytical and organizational skills, with the ability to translate data into actionable insights.

• Excellent communication and influencing skills, with the ability to gain stakeholder buy-in and navigate a complex organization.

• Ability to travel up to 50% within the U.S. and globally as required.

• Flexibility to work evenings, weekends, or holidays as necessary.

• Ability to remain in a stationary position for extended periods (e.g., sitting or standing).

• Ability to move about within an office, store, or warehouse environment.

• Ability to lift and carry up to 50 lbs. as needed.

Preferred Qualifications:

• Experience with physical security technologies including CCTV, access control, intrusion detection, or related low-voltage systems.

• Experience or willingness to work on lifts and at height.

• Experience using AutoCAD, Bluebeam, Visio, or similar design and markup software.

• Familiarity with construction project delivery, facilities infrastructure, or building systems.

• Experience creating or maintaining technical documentation, bills of material (BOMs), or design standards.

• Exposure to enterprise security platforms such as LenelS2, ExacqVision, Mileston, or similar systems.

• Experience leveraging AI tools to improve documentation, research, project coordination, communication, or workflow efficiency.

Benefits & Perks - US

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.

• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.

• Global Traveler Health Insurance through GeoBlue.

• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.

• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.

• 401(k) matching with immediate vesting.

• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.

• Tuition Reimbursement.

• Wayfair Employee Discount.

• Gym/Fitness Discounts (Wellhub and varying regional memberships).

• Exclusive access to thousands of perks & discounts through BenefitHub.

• Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.