Job Title: Banking Customer Service
Location: Columbus OH
Duration: 6 months (possibility of extension)
Pay Rate: $19.17/hr W2
Overview: Provide accurate phone support for brokerage account inquiries, including cash management, online platforms, and general account services. Excel in a metrics-driven, fast-paced environment.
Key Responsibilities:- Handle inbound calls on brokerage products and digital services
- Deliver precise information while meeting performance targets
- Support cash management, website, mobile app, and account inquiries
- Adapt quickly to changes in a busy financial service setting
Requirements:- College degree OR prior contact center experience
- Professional demeanor with a focus on career growth
- Ability to work effectively in a team and multitask
- Commitment to providing world-class service