Temp | Administration | Customer Support/Account Rep - Sr | Level 2(USD)

Job Title: Banking Customer Service
Location: Columbus OH
Duration: 6 months (possibility of extension)
Pay Rate: $19.17/hr W2

Overview:
Provide accurate phone support for brokerage account inquiries, including cash management, online platforms, and general account services. Excel in a metrics-driven, fast-paced environment.

Key Responsibilities:

• Handle inbound calls on brokerage products and digital services
• Deliver precise information while meeting performance targets
• Support cash management, website, mobile app, and account inquiries
• Adapt quickly to changes in a busy financial service setting

Requirements:

• College degree OR prior contact center experience
• Professional demeanor with a focus on career growth
• Ability to work effectively in a team and multitask
• Commitment to providing world-class service