Accounting, Animal Care, Calendar Management, Communication Skills, Credit Cards, Credit Processing, Customer Experience, Customer Support/Service, Disease, Hospital, Laboratory Testing, Medical Office Administration, Medications, Multitasking, Organizational Skills, Sales, Telephone Skills, Vaccination, Veterinary Hospital, Veterinary Medicine
Receptionist
North Oatland Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary:$18-$25 per hour dependent on experience and skills
Schedule: Monday-Friday 8AM-5PM, Every other Saturday 9AM-3PM
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About North Oatland Animal Hospital
North Oatlands Animal Hospital & Reproduction Center proudly serves Leesburg. We take pride in providing our patients with the best care, doing everything in our hands for the health and safety of your four-legged friends.
We work to make sure your pet is the healthiest they can be, and to reciprocate the unconditional love they give to us.
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North Oatlands Animal Hospital