Water Mitigation Administrative Assistant

Roto-Rooter Plumbing and Water Cleanup
Ozark, MO
Full-Time | $40,000-$60,000 Annually Based on Experience

Join a Team That Makes a Difference

Roto-Rooter Plumbing and Water Cleanup is looking for an organized, detail-oriented Water Mitigation Administrative Assistant to support our growing restoration department in Ozark, Missouri.

In this role, you'll help coordinate water damage restoration projects from the initial service call through final invoicing. You'll work closely with customers, insurance adjusters, field technicians, and our office team to keep projects organized, documentation accurate, and claims moving forward.

If you enjoy staying organized, managing multiple priorities, and helping people through challenging situations, we'd like to hear from you.

Why Join Our Team?

• $40,000-$60,000 annually based on experience

• Health insurance with company contribution

• Dental and vision insurance

• Life, short-term, and long-term disability insurance

• 401(k) with company match

• Paid time off

• Stable, year-round employment

• Opportunities for growth and advancement

What You'll Do

• Manage restoration job files, including photos, moisture logs, and drying documentation.

• Prepare estimates, pricing updates, and supplements using Xactimate.

• Communicate and negotiate with insurance adjusters regarding claims, pricing, approvals, and payments.

• Coordinate scheduling for technicians, subcontractors, and equipment.

• Keep customers informed throughout the restoration process.

• Assist with invoicing, collections, data entry, and general office administration.

• Track open claims and project progress while maintaining accurate records.

What We're Looking For

• High school diploma or equivalent.

• Strong organizational, communication, and multitasking skills.

• Proficiency with Microsoft Office or Google Workspace.

• Ability to manage multiple projects and meet deadlines.

• Experience in water mitigation, restoration, or insurance claims preferred.

• Xactimate estimating and insurance negotiation experience preferred.

• Familiarity with IICRC standards is a plus.

Build Your Career with Roto-Rooter Plumbing and Water Cleanup

Join a team that values professionalism, teamwork, and attention to detail. Your work will help keep restoration projects running smoothly while supporting customers when they need us most.

Apply today to become a Water Mitigation Administrative Assistant with Roto-Rooter Plumbing and Water Cleanup.

Please apply online only. No phone calls, please.