Position Summary:
Provide customer service and perform secretarial duties in the Welcome Center.
Education and Experience: High school diploma or equivalent.
Two years in areas relevant to this position or general office experience. Bilingual preferred
Licenses and Certifications: n/a
Essential Functions:
Embodies the core values of the Racine Unified School District as a driver of our work to support families (strong
relationships, diversity, equity, student-center decisions, respect, unity and high expectations).
Provide excellent customer service and support to school families who need assistance in-person, via phone or email.
Maintains confidentiality in verbal, written and electronic communication.
Has an understanding of all District departments including the personnel assigned and major responsibilities of
departments in order to be helpful in directing customers to appropriate department/person.
Supports District families with all aspects of the enrollment process.
Supports families with access to and instruction in how to utilize the Infinite Campus Parent Portal.
Updates the student information system including, but not limited to address changes, household changes, emergency
contact updates, merging of duplicate files and withdrawals.
Complete necessary enrollment paperwork, reviewing necessary documents (birth records, immunization records, address
verification, etc.).
Collaborates with various District department and school staff to ensure families have the supports they need and are
prepared to successfully start school in RUSD.
Accurately enters and verifies all changes in Infinite Campus (student/parent/household demographic data).
Maintains up-to-date awareness of District programs, resources and activities in order to provide information to families as
appropriate.
Must continuously be knowledgeable with District procedures specifically with respect to Infinite Campus and enrollment.
Maintain private school rosters.
Provide enrollment assistance (including but not limited to assisting families with completing online applications, gathering
the required documentation, and working with families to remove barriers to the enrollment process)
Develop, discover, and attend community events to promote enrollment into Racine Unified School District (RUSD) and
share the mission and vision of RUSD.
Distribute Racine Unified School District (RUSD) enrollment, school and district event information, and resources to parents,
families, community members, partner organizations, and businesses to build awareness of the offerings of RUSD.
Collaborate with family engagement staff to plan and implement outreach activities. Other duties as assigned by the supervisor
This position may require overtime in August and September.