X - As-Needed / TEMP - PACE Clinic - Scheduler (Administrative Assistant)
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Position Information:
Submission Information:
Duties & Responsibilities:
80% - Program Support
Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
Maintains and supports current Quality Initiatives related to specialty care services.
Provides reception relief according to business needs.
Arranges transportation services with participants, family, caregivers and contracted transportation vendors.
Schedules specialty appointments with providers on behalf of participants.
Maintains communication with participants and/or families regarding specialty services.
15% - Administrative Support
Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
Coordinates work with other administrative staff within the PACE center.
Maintains confidential and sensitive information and files regarding participants, policy and personnel with appropriate follow-up.
Coordinates specialty appointments and services in collaboration with the clinical team.
Reports any pertinent information to the clinical team and Interdisciplinary Team (IDT) to facilitate completion of specialty appointments.
Documents interactions into medical records as per current workflows.
5% - Completes other projects and duties as assigned
Minimum Qualifications:
High school diploma or equivalent PLUS 1 year of experience working in a clinical setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire.
Preferred Qualifications:
Associate degree.
1 year of health care experience.
Bilingual in English and in one of CalOptima Health''s defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese).
Required Licensure / Certifications:
Knowledge & Abilities:
Physical Requirements (With or Without Accommodations):
Work Environment:
If located at the 500, 505 Building or a remote work location:
If located at PACE:
If located in the Community:
CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.
| Location | Garden Grove, CA |
| Salary | $49,754–$69,655 Per Year |
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