109 Results for

Desktop Support Technician Jobs in District of Columbia

Jobs

Washington DC

$25–$30 / hour
Temporary
Contractor

div>Primary Responsibilities

Tier 2 End-User Technical Support

Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues.

Ticket Management, Escalation, and SLA Compliance
- Manage incidents and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation.

1 day ago

Washington Dc, District of Columbia

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

6 days ago

$34–$38 / hour

li>Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer). Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.

8 days ago

$70,800–$148,600 / year

p>Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

12 days ago

WASHINGTON, Washington, DC.

p style="margin-top:0pt;margin-bottom:0pt">As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.

3 days ago

Washington, District of Columbia

Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer). Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.

9 days ago

$37–$45 / hour

In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

30+ days ago

$37–$45 / hour

p>In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

30+ days ago

Washington, DC

ActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. This role involves resolving complex technical issues, managing escalations, and ensuring the smooth operation of IT systems in both office and field environments.

30+ days ago

Washington, DC

This position combines hands-on technical support with team leadership responsibilities and requires strong technical expertise, customer service skills, project coordination experience, and the ability to lead deployment technicians in a fast-paced environment. The Lead Technician will serve as the primary technical lead for deployment activities, coordinating daily operations, assigning workload, resolving escalated technical issues, and ensuring the successful execution of laptop refresh activities.

15 days ago

Washington, DC

ActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. The Desktop Technician requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment to resolve technical problems promptly.

30+ days ago

$60,000–$64,500 / year

em> Perform advanced troubleshooting across enterprise desktop and network environments Lead technical projects, system upgrades, and deployments Develop and maintain project management documentation Serve as a Subject Matter Expert (SME) for IT systems and initiatives Provide mentorship and guidance to junior technicians Support specialized software applications (e.g., GIS, AutoCAD) Coordinate with stakeholders to ensure successful project delivery Assist in process improvement and operational efficiency initiatives Requirements Associate degree or equivalent combination of education and experience Minimum of 4 years of related technical experience Strong experience supporting enterprise desktop environments and infrastructure Advanced knowledge of Microsoft operating systems and office applications Ability to develop project documentation and lead initiatives Demonstrated ability to work independently without guidance Experience leading projects and coordinating technical teams Some managerial experience supporting teams of 5+ staff Must be a U.S. Citizen Must have the ability to obtain and maintain a government security clearance The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure.

30+ days ago

Washington, DC

$65,000–$84,000 / year

Responsibilities Include: • Providing first-level technical support and timely issue resolution for end users • Supporting daily newsroom and production operations across broadcast systems and tools • Maintaining and troubleshooting client hardware and software for general office use • Supporting audio systems, editing platforms, and post-production workflows • Assisting with network troubleshooting and system connectivity issues • Participating in server maintenance and support for Microsoft and Linux environments • Providing technical support for live news events and special productions. Driven by iconic studios, networks and streaming services, Paramounts portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others.

30+ days ago

Washington, DC

$59,600–$122,100 / year

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. EUS technicians support, test and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements.

12 days ago

Washington, DC

$70,800–$148,600 / year

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. EUS technicians support, test and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements.

30+ days ago

Washington, DC

$86,600–$181,800 / year

p>Responsibilities:

Pay Range:

2 days ago

$55,000–$72,000 / year

Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment.

20 days ago

Anacostia, DC

$28–$30 / hour

This role supports service delivery objectives by restoring service quickly, maintaining accurate ticket records, and meeting service level expectations for incidents and requests. The IT Support Technician provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact.

2 days ago

$29–$35 / hour

ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.

21 days ago

Washington, District of Columbia

Responsible for resolving IT hardware and software infrastructure (desktops, laptops, VDI, VTC, servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

3 days ago

$65,000–$75,000 / year

MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA's Washington Wizards, WNBA's 2019 Championship Washington Mystics, NBA G League's Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. In addition to Capital One Arena - a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University's campus).

30+ days ago

Washington, DC

$45,500–$82,250 / year

The IT Support Technician 2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This role supports service delivery objectives by restoring service quickly, maintaining accurate ticket records, and meeting service level expectations for incidents and requests.

16 days ago

$34.74–$47 / hour

p>As a Help Desk Technician V, the work you'll do at GDIT will directly support the mission of the U.S. Department of Education by ensuring executive leadership maintains uninterrupted access to the technology, communications, and collaboration platforms required to lead the Department and serve the American public.

Collaborate with Service Desk, Engineering, Cybersecurity, Telecommunications, Network Operations, and Field Support teams to resolve complex technical issues and support mission-critical initiatives.

3 days ago

Washington

As a Help Desk Technician V, the work you'll do at GDIT will directly support the mission of the U.S. Department of Education by ensuring executive leadership maintains uninterrupted access to the technology, communications, and collaboration platforms required to lead the Department and serve the American public. Collaborate with Service Desk, Engineering, Cybersecurity, Telecommunications, Network Operations, and Field Support teams to resolve complex technical issues and support mission-critical initiatives.

7 days ago

Washington, District of Columbia

Job Description: Short Description: Virtual Desktop Infrastructure EngineerComplete Description: Virtual desktop infrastructure (VDI) engineer is responsible for architecting, planning, and implementing desktop virtualization technology which enables users of endpoint devices to access an operating system and apps, delivered by a networked server or cloud data center. Education: -Bachelor’s or master’s degree in Information Technology or Computer Science-The equivalent combination of education and successful work experience (15 years) and -Azure or VMware Workspace/Horizon Certification in specialized areas is a Must.

30+ days ago

ul>

Maintain and manage RF scanning equipment, Monarch label printers, desktop PCs, laptops, and PDT equipment, conducting regular audits and inventory checks.

Assist teammates with system or IT issues at the start of each shift, collaborating with the Systems Administrator for incident resolution and project work.

14 days ago

$65,000–$75,000

macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.

8 days ago

$45,500–$82,250 / year

The IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. Location: On-site at SEC-assigned worksite(s) for job code TEC2202S4, including SEC Headquarters in Washington, DC; support to SEC regional offices may be required per contract direction.

20 days ago

Washington, DC

Primary Responsibilities: - Install, configure, troubleshoot, repair, and test various technology equipment—including workstations, printers, video teleconferencing equipment, and peripherals—under the guidance of the Customer Support (Tier 2) Lead, following established policies, procedures, and Knowledge Base Articles (KBAs). By proactively developing secure IT integrations and designs, we aim to unify end-user devices, infrastructure hardware, software, and applications, ensuring a smooth and intuitive experience for all users while safeguarding critical data.

30+ days ago

Washington, DC

Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.

30+ days ago

li>Log all initial requests for service (i.e., incidents) that circumvent the NMCI Helpdesk (e.g., customer contacts desktop support technician directly) into the CNIC G2 Trouble Ticket Tracking Database within a timeframe mutually agreed upon between the contractor and the government Technical Representative, but no later than 4 business hours after completion of the call.

Support asset inventory services for IT peripherals to include external hard drives, Apple Smartphones and related wireless devices iPads and Mifi's, VTC units, monitors, laptops and desktops for 750+ users.

8 days ago

Washington, DC

Perform 1st and 2nd level troubleshooting of the Client s's IP Network and Global Communications networks, including all aspects of the network infrastructure (switches, routers, specialized servers), as well as communication links infrastructure (VSAT, MPLS, IPL, Internet2, etc.). " Expert level resource for life cycle maintenance of WBG PC environment, including imaging, configuration, administration, asset management, troubleshooting, patching, documentation, delivery, and implementation of hardware and software upgrades.

8 days ago

Washington, DC

Provide technical assistance to end-users, troubleshooting hardware and software issues across desktops, laptops, and mobile devices. · Extensive knowledge of IT asset management principles, including compliance, lifecycle management, and industry best practices as defined by IAITAM Required .

30+ days ago

Washington, Washington

green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3)..

Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices.

30+ days ago

Washington, District of Columbia

The Service Desk Technician Level II supports account administration, workstation configuration, software installation, operating system maintenance, and end-user support activities while ensuring compliance with approved configurations and security requirements.

Responsibilities include providing Tier II technical support for desktops, laptops, thin clients, mobile devices, and peripheral equipment by troubleshooting hardware, software, operating system, network connectivity, and application-related issues.

10 days ago

Washington, DC

Remote

As the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.

19 days ago

Washington, DC

The incumbent will be responsible for imaging, QA and Provisioning of all PC devices in addition to remote assistance to CLIENT staff to enable Day 1 Provisioning of devices dispatched by the PC Provisioning team. The PC Provisioning Analyst ensures that all services provided by the Provisioning Program are delivered within the agreed Service Level Agreement set in place.

3 days ago

Washington, DC

Remote

Full time

In this role, you will perform all duties assigned to Level I Technicians and additionally assist in creating Knowledge Base articles, checklists, Service Level Agreements, procedures, and end-user training materials, collaborate with development staff to recreate issues in the test environment and with operations staff on configuration management through Windows Operating System Deployment, and evaluate user requirements and workflows to recommend appropriate information technology solutions. Experience with Microsoft Windows 11, Microsoft Server 2022, Microsoft Office M365 suite, Exchange with Outlook Client, Active Directory, SCCM, SCOM, ServiceNow Help Desk System, Windows Operating System Deployment (OSD), and SAP (basic knowledge of user management).

3 days ago

Washington, DC

Remote

19 days ago

$40,001–$80,000 / year

li>Providing technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Successful candidates will possess a strong blend of technical aptitude and exceptional customer service skills, as this role demands both effective problem-solving and empathetic communication with users.

21 days ago

$40,001–$80,000 / year

li>Support Executive/VIP Communication/Information Systems and networks, including remote communications equipment, mobile (iPhone and iPad) and deployable network communication systems, strategic and tactical multi-channel satellite communication systems (BGAN terminals), secure telephone equipment, video conferencing, laptops, desktops, computer peripherals and other equipment, supporting executive communications capabilities.

Under very minimal to no supervision, provide support to executive level customers to include interacting with network services, software systems engineering and asset management to restore service and/or identify core problems.

27 days ago

Washington, DC

We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. This position serves as the lead for the Advanced Problem Resolution (APR) team while also overseeing day-to-day telecom support activities including phone installations, removals, relocations, line tracing, and telecommunications service requests.

18 days ago

Washington, DC

Full time

The Service Desk Technician II serves as an advanced member of the IT support team, providing technical assistance to end users, troubleshooting workstation and application issues, managing ServiceNow tickets, and supporting Microsoft-based environments. As UNICOR continues to modernize its technology environment, the Service Desk Technician II will play a key role in supporting users, maintaining system performance, and ensuring timely resolution of technical issues.

20 days ago

Washington, DC

22 days ago

Washington, District of Columbia

Job Description:

Short Description:

Service Desk Technician - Senior .

30+ days ago

Washington, District of Columbia

strong>Qualifications

Required Experience: At least three (3) years of experience in the following:

· Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management;

· Providing help desk support for iOS devices, iOS-based applications, and iCloud account management;

· Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets;

· Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix.

· CompTIA A+ certified

Preferred Experience: At least three (3) years of experience in the following:

· Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick;

· IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix. Ability to provide tier 1 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory.

· Ability to provide tier 1 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.

30+ days ago

Washington, District of Columbia

· Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.

· Required

· Experience with endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick. Desired

· Experience with IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.

30+ days ago

Washington, District of Columbia

· Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.

· Required

· Experience with endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick; Desired

· Experience with IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.

30+ days ago

Washington, DC

$34.73–$46.99 / hour

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Job Description: GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital.

13 days ago

$35.04–$47.40 / hour

p>Responsibilities for this Position Location: USA DC Washington Full Part/Time: Full time Job Req: RQ214971 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCIP Public Trust/Other Required: None Job Family: Technical Support Services. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.

30+ days ago

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Desktop Support Technician Jobs in District of Columbia

IT support Collabera

DESKTOP SUPPORT TECHNICIAN – Tier 2 CACI

Desktop Support Technician Leidos Holdings Inc

DESKTOP SUPPORT TECHNICIAN - Tier 2 CACI International Inc

Desktop Support Technician I Empower AI Inc.

Desktop Support Technician Leidos

H-TAP Tier 2 VIP Desktop Support StratAcuity Staffing Partners Inc

H-TAP VIP Tier 1 Desktop Support StratAcuity Staffing Partners Inc

Desktop Support ActioNet Inc

Lead Desktop Technician / Laptop Refresh Team Lead Chenega Corporation

Desktop Technician ActioNet Inc

Sr. Desktop Technician GUNNISON CONSULTING GROUP INC

Broadcast Support Technician Paramount Skydance Corp

NOC End User Support Technician CACI International Inc

Senior End User Support Technician CACI International Inc

Computer Support Administrator / Audio Visual Technician CACI International Inc

Network Support Technician Inserso Corporation

IT Support Technician Artech LLC

IT Support Technician Space Exploration Technologies Corp

Computer Support Administrator / Audio Visual Technician CACI

Event Support Technician Monumental Sports & Entertainment

IT Support Technician - 2 Leidos Holdings Inc

Team Lead Help Desk Technician V (Executive/VIP Support) DC Metro Area General Dynamics Corp

Team Lead Help Desk Technician V (Executive/VIP Support) DC Metro Area GD Information Technology

Virtual Desktop Infrastructure Engineer AHU Technologies

DC Support Technician - 1C shift Dick's Sporting Goods Inc

Client Support Technician Personified Tech

IT Support Technician Leidos Holdings Inc

Personal Computer Support Technician (Tier II) Expert In Recruitment Solutions

IT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies Inc

IT Help Desk Technician Client Solution Architects LLC

Technician Standard II Mindlance

Tech SME - LAN and Network Technician AHU Technologies Inc

IT Technician Saronic Technologies

Tier II Service Desk Technician KeenLogic

Service Desk Technician II Terrestris Global Solutions

Technician Standard III Mindlance

Service Desk Technician West 4th Strategy

Service Desk Technician I Terrestris Global Solutions

IT Technician Science Applications International Corp

VIP Technician Science Applications International Corp

Advanced Problem Resolution (APR) Team Lead / Telecom Lead Technician Evolver Federal

Senior Service Desk Technician KeenLogic

Advanced Problem Resolution (APR) Team Lead / Telecom Lead Technician Evolver Inc

Service Desk Technician - Senior AHU Technologies

Service Desk Technician AHU Technologies

Service Desk Technician – Senior AHU Technologies

Service Desk Technician (SDT) – Senior AHU Technologies

Associate Help Desk Technician - Top Secret General Dynamics Corp

Help Desk Technician Mid-level - Active Top Secret Required General Dynamics Corp

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