div>This position may require weekend and or shift work hours
Qualifications
Required Experience of Two (2) years in the following:
Configuration Management (CM) for software updates and migrations of code;
Software Migration process;
Startup of Production Applications & Systems;
Microsoft SQL Management Studio & Oracle SQL Developer;
Preferred Experience - 2 years minimum:
Support Web and Client Server Application
Microsoft Office Application Suite (Word & Excel)
Computer applications capabilities and limitations of computer equipment.
Job Description:
Short Description: IT Ops SS
Complete Description:
Duties and Responsibilities
The IT Operations Support Specialist shall:
Provide technical assistance in all aspects of data processing operations.
· 12+ years of Business Analyst experience
· 12+ Years of Software Development Lifecycle experience
· 12+ years of requirements gathering and documentation experience
· 12+ years of MS Visio/Word/Excel/PowerPoint experience
· 12+ years of Oracle Financials EBS/Cloud Suite experience
· 12+ years of experience working as an Oracle Functional Subject Matter Expert/SME
· 8+ years of experience providing production support for Oracle EBS/Cloud Application
· 8+ Years of Oracle ERP Cloud Project modules
· Experience with the Oracle Cloud Grants module
· Expertise within the Oracle Cloud ERP suite. The business analyst shall assist in identifying and implementing various software solutions
· The business analyst shall provide application support for business users
· The business analyst shall have the ability to write conversion, interface, reports and extension functional design specification
· The business analyst shall have experience supporting data cleanup, data conversion and reconciliation activities
· The business analyst shall have experience supporting month-end and year-end activities, including reconciliation
· The business analyst shall be able to review design specifications developed by other analysts and provide feedback on design documents.
·
Skills:
· Professional experience with 3+ large Hyperion, EPM Cloud, and Oracle Planning implementations at the State/Local or Federal level. Experience implementing three or more of Oracle Hyperion/Planning and Budgeting Cloud modules, EPM Modules such as: Financials, Line-item, Workforce, Position and employee-based budgets, Projects/awards/capital budgeting, for a Federal, public/private universities or State/Local entity.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas. If you’re curious, tech-savvy, and enjoy solving problems, this is a great opportunity to grow your technical and customer-facing skills in a dynamic SaaS environment.
This role operates primarily in the Pacific Time Zone (PST) to support our client base and requires up to 40% travel across North America.
Responsibilities: - Provide first-level support to clients via e-mail, client portal, and phone/zoom.