Minneapolis, MN30+ days ago
Basic Qualifications Digital Product Management experience Preferred Skills/Experience Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations Preferred skills: product PnL, product strategy, vision and planning, digital products and platforms, product discovery, product build and development, agile ways of working, channel alignment and management, adoption, customer experience research, insight and execution, go to market and sales channels, performance measurement and optimization, marketing and analytics About the team/role: This leader will report to the head of Corporate Digital Servicing. Identifies initial and ongoing digital product-market fit through partnering with cross-functional teams to deliver best-in-class research deliverables such as research briefs, personas, story maps, prototyping, product chartering, and mapping experiences.