Performs all tasks to support and obtain pre-authorization from insurance companies, which include (but are not limited to) submitting pre-certification requests and clinical documentation via online portal, phone, and fax with correct CPT and ICD coding, researching payer medical policy requirements and treatment authorization guidelines, following up on outstanding authorization requests and medical documentation requests promptly, communicating with medical/clinical staff and patients on authorization status/outcome or ordering provider on denied or disputed determinations. Overview: Under the general supervision of department leadership, the Patient Access Coordinator is responsible for referral processing and scheduling patients while ensuring insurance eligibility, benefit verification, pre-registration, and authorization are all completed on time to prevent denials or a delay in patient care.