Must be customer focused and possess: The ability to identify issues, analyze and interpret data and develop solutions to a variety of complex problems; Excellent analytical, verbal and written communication skills to accurately document, report, and present findings; Excellent interpersonal skills to influence and guide all levels of employees, including management; The ability to represent the company as a knowledgeable resource on external projects; and. Must possess the ability to understand new concepts quickly; organize, schedule, and coordinate work phases; and, determine the appropriate approach at the task level or, with assistance, at the project level to provide solutions to a range of difficult problems.