This role serves as the highest level of onsite AV support, providing white-glove service for executive meetings, client presentations, hybrid events, and live productions while ensuring mission-critical spaces remain operational and production-ready. Operate and support production-grade AV systems including audio mixers, video switchers, PTZ cameras, Q-SYS DSP/control, Dante audio, NDI, IPTV, and AV-over-IP systems.