In this role, you will develop AI-powered capabilities that bring greater intelligence and automation to dispute and fraud servicing processes, from improving quality and compliance monitoring through automated, insight-driven systems to enabling faster, more informed case handling using connected and enriched enterprise data. The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience.