SBA Underwriter/Credit Analyst Gesa Credit UnionSBA Underwriter/Credit AnalystSpokane, WA$29.90–$49.83 / hourSubmit SBA related forms and documents as needed including but not limited to: Prepare and submit Tax Transcripts with initial review and reconciliation, submit borrower data to CAIVRS, other forms and documents as assigned in fulfillment of the SBA department goals. Assist SBA Loan Production Assistant/Closer in ordering appraisals, real estate evaluations, market research, UCC searches, environmental reports, title reports, etc in fulfillment of underwriting loan request.
SBA Underwriter/Credit Analyst Gesa Credit UnionSBA Underwriter/Credit AnalystRichland, WA$29.90–$49.83 / hourSubmit SBA related forms and documents as needed including but not limited to: Prepare and submit Tax Transcripts with initial review and reconciliation, submit borrower data to CAIVRS, other forms and documents as assigned in fulfillment of the SBA department goals. Assist SBA Loan Production Assistant/Closer in ordering appraisals, real estate evaluations, market research, UCC searches, environmental reports, title reports, etc in fulfillment of underwriting loan request.
Marketing Strategy Lead Gesa Credit UnionMarketing Strategy LeadLynnwood, WA$80,168.40–$119,957.52 / yearServe as a subject matter expert for assigned products, service, and markets by monitoring competitive, economic, and regulatory dynamics and recommending strategic adjustments to product positioning, pricing, strengths, and potential changes. Role Summary: The Marketing Strategy Lead is responsible for leading marketing strategies across multiple, high impact business lines including priority portfolios critical to credit union growth.
Branch Service Manager/Team Leader Gesa Credit UnionBranch Service Manager/Team LeaderWA$25.37–$47.11 / hourDiscusses, gathers, and works with the member and appropriate department(s) to open and maintain specialty accounts such as Trusts, UTMAs, Estate Accounts, Representative Payee, Attorney-in-fact, Durable Power of Attorney, etc. Branches with a Branch Service Manager/Team Leader have no direct support from an Assistant Branch Manager/Team Leader and must provide exceptional service, while performing high-level managerial duties.
Marketing Strategy Lead Gesa Credit UnionMarketing Strategy LeadRenton, WA$80,168.40–$119,957.52 / yearServe as a subject matter expert for assigned products, service, and markets by monitoring competitive, economic, and regulatory dynamics and recommending strategic adjustments to product positioning, pricing, strengths, and potential changes. Role Summary: The Marketing Strategy Lead is responsible for leading marketing strategies across multiple, high impact business lines including priority portfolios critical to credit union growth.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Kennewick, WA$17.13–$25.99 / hourRole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Centralia, WA$17.13–$24.57 / hourRole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Virtual Member Service Associate (Virtual Teller) Gesa Credit UnionVirtual Member Service Associate (Virtual Teller)Richland, WA$17.13–$25.99 / hourRole Summary: The Virtual Member Service Associate (VMSA) uses exceptional customer service skills to provide an engaging member experience via Gesa's Interactive Teller Machines. The VMSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, and other member needs.
Collector I Gesa Credit UnionCollector IRichland, WA$23.99–$39.98 / hourRole Summary: Under the direction of the Collections Manager/Team Leader, the Collector I requests and pursues payment on delinquent accounts through communication with members. Stay up to date on trends in loan underwriting contributing to delinquent/charged-off loans and other pertinent areas which may impact collections.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Lynnwood, WA$17.13–$29.53 / hourRole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)WA$17.13–$24.57 / hourRole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Marketing Operations Manager/Team Leader Gesa Credit UnionMarketing Operations Manager/Team LeaderRenton, WA$97,069.57–$161,782.61 / yearThe Marketing Operations Manager/Team Leader works alongside the marketing business line partners in collaboration with stakeholders across the credit union to define and unify the annual media strategy, as well as create and oversee the fully integrated marketing project and campaign schedule. Leadership Core Competencies: Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other.
Commercial Loan Officer II Gesa Credit UnionCommercial Loan Officer IIWA$100,713.19–$187,038.79 / yearRole Summary: The Commercial Loan Officer II is responsible for originating a profitable portfolio of commercial loans, with the overall objective of maintaining and growing its asset quality, and to develop new and existing business relationships. Five (5) to eight (8) years of commercial lending experience or related experience analyzing business financial statements and assessing the financial position of a viable business entity.
Analytics and Data Solutions Manager/Team Leader Gesa Credit UnionAnalytics and Data Solutions Manager/Team LeaderRenton, WA$118,697.69–$197,829.49 / yearRole Summary: Under the general supervision of the VP of Business Intelligence, the Analytics and Data Solutions Manager/Team Leader will lead enterprise analytics strategy, delivery, and capability development to drive data-informed decision making across Gesa Credit Union. Leadership core competencies: Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other.
Member Contact Center Rep I Gesa Credit UnionMember Contact Center Rep ISpokane Valley, WA$17.13–$25.99 / hourRole Summary: The Member Contact Center Representative serves the membership through effective communications, troubleshooting, proactive learning and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service to members via the phone. Identify opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
Member Contact Center Rep I Gesa Credit UnionMember Contact Center Rep IRichland, WA$17.13–$25.99 / hourRole Summary: The Member Contact Center Representative serves the membership through effective communications, troubleshooting, proactive learning and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service to members via the phone. Identify opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
Member Contact Center Rep I Gesa Credit UnionMember Contact Center Rep ILynnwood, WA$17.13–$25.99 / hourRole Summary: The Member Contact Center Representative serves the membership through effective communications, troubleshooting, proactive learning and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service to members via the phone. Identify opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
Sr. Home Loan Processor Gesa Credit UnionSr. Home Loan ProcessorVancouver, WA$27.33–$45.56 / hourEffectively communicate and collaborate with borrower(s), loan officers, realtors, vendors and Operations staff providing status updates and outstanding items to facilitate an organized, accurate, and timely closing. Home Loan Processor position is responsible for ordering, gathering, reviewing, and preparing required loan documents for all residential mortgage loans.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Kennewick, WA$17.13–$25.99 / hourRole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Analytics and Data Solutions Manager/Team Leader Gesa Credit UnionAnalytics and Data Solutions Manager/Team LeaderSpokane Valley, WA$118,697.69–$197,829.49 / yearRole Summary: Under the general supervision of the VP of Business Intelligence, the Analytics and Data Solutions Manager/Team Leader will lead enterprise analytics strategy, delivery, and capability development to drive data-informed decision making across Gesa Credit Union. Leadership core competencies: Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other.
Operations Representative II Gesa Credit UnionOperations Representative IIRichland, WA$20–$33.07 / hourPerform account administration including but not limited to new accounts, address changes, social security changes, levies, garnishments, subpoenas and other 3rd party information request, closed accounts. Process the daily incoming and transit cash letter files from the Federal Reserve Bank (FRB), branch, and other remote sources daily, ensuring high balancing accuracy and timeliness.
Marketing Operations Manager/Team Leader Gesa Credit UnionMarketing Operations Manager/Team LeaderRichland, WA$97,069.57–$161,782.61 / yearThe Marketing Operations Manager/Team Leader works alongside the marketing business line partners in collaboration with stakeholders across the credit union to define and unify the annual media strategy, as well as create and oversee the fully integrated marketing project and campaign schedule. Leadership Core Competencies: Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other.
Personal Financial Representative (Personal Banker) Gesa Credit UnionPersonal Financial Representative (Personal Banker)Spokane, WA$20–$29.86 / hourRole Summary: The Personal Financial Services Representative (PFR) is an entry level position, which assists members by establishing new member relationships, opening consumer deposit accounts, account maintenance, taking credit applications, reviewing credit reports, working through loan documentation, closing loans, and serving as a Notary Public. The PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.
Personal Financial Representative (Personal Banker) Gesa Credit UnionPersonal Financial Representative (Personal Banker)Walla Walla, WA$20–$29.86 / hourRole Summary: The Personal Financial Services Representative (PFR) is an entry level position, which assists members by establishing new member relationships, opening consumer deposit accounts, account maintenance, taking credit applications, reviewing credit reports, working through loan documentation, closing loans, and serving as a Notary Public. The PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.
IT Auditor Gesa Credit UnionIT AuditorRichland, WA$29.90–$49.83 / hourThe IT Auditor applies risk-based audit methodologies, demonstrates strong project management skills, and communicates audit results clearly and professionally to stakeholders. What You Will Need: Bachelor's degree in Information Systems, Computer Science, Accounting, Finance, Business or a related field preferred or equivalent experience would be accepted in lieu of a degree.
Member Service Associate (Teller) - Bilingual Preferred Gesa Credit UnionMember Service Associate (Teller) - Bilingual PreferredMoses Lake, WA$17.13–$24.57 / hourRole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Enterprise Risk Management Analyst Gesa Credit UnionEnterprise Risk Management AnalystRenton, WA$36.15–$60.25 / hourFacilitate the execution of enterprise-wide risk management programs, such as risk and control self-assessments (RCSAs), qualitative and quantitative risk assessments, issue management, and ensuring risks are identified, documented, and addressed. Role Summary: The Experience Risk Management (ERM) Analyst supports the execution of the Credit Union's Enterprise Risk Management program by assisting with risk assessments, risk reporting, data analysis, and risk monitoring activities.
SBA Underwriter/Credit Analyst Gesa Credit UnionSBA Underwriter/Credit AnalystRenton, WA$29.90–$49.83 / hourSubmit SBA related forms and documents as needed including but not limited to: Prepare and submit Tax Transcripts with initial review and reconciliation, submit borrower data to CAIVRS, other forms and documents as assigned in fulfillment of the SBA department goals. Assist SBA Loan Production Assistant/Closer in ordering appraisals, real estate evaluations, market research, UCC searches, environmental reports, title reports, etc in fulfillment of underwriting loan request.
Marketing Strategy Lead Gesa Credit UnionMarketing Strategy LeadRichland, WA$80,168.40–$119,957.52 / yearServe as a subject matter expert for assigned products, service, and markets by monitoring competitive, economic, and regulatory dynamics and recommending strategic adjustments to product positioning, pricing, strengths, and potential changes. Role Summary: The Marketing Strategy Lead is responsible for leading marketing strategies across multiple, high impact business lines including priority portfolios critical to credit union growth.
NewMember Contact Center Specialist Gesa Credit UnionMember Contact Center SpecialistRichland, WA$20–$29.86 / hourRole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
NewMember Contact Center Specialist Gesa Credit UnionMember Contact Center SpecialistLynnwood, WA$20–$29.86 / hourRole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
NewMember Contact Center Specialist Gesa Credit UnionMember Contact Center SpecialistSpokane Valley, WA$20–$29.86 / hourRole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
NewSBA Relationship Manager (Remote in Boise ID) Gesa Credit UnionSBA Relationship Manager (Remote in Boise ID)Boise, IDRemoteThorough knowledge of banking or credit union servicesThorough knowledge of commercial lending policies and proceduresKnowledge of business cash flow and other financial analysisProficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel) applications to organize data used for advanced data analysis; internet; email; and bank software. In this role, you will analyze and financial data related to loan requests, including lines of credit, commercial real estate, working capital, equipment financing, loans for business start-ups, and business acquisitions, which typically would require a government guarantee.
NewAVP of Strategic Marketing Partnerships Gesa Credit UnionAVP of Strategic Marketing PartnershipsSeattle, WA$112,223.27–$200,275.38 / yearRole Summary:The AVP of Strategic Marketing Partnerships is a senior leader within the marketing department, responsible for guiding a team that serves as the strategic bridge between marketing and the credit union's various business units. Represent marketing in cross-functional leadership forums and contribute to enterprise-wide strategic planning; collaborate with other senior marketing leaders to shape the department's vision, structure, and strategic roadmap.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Centralia, WARole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Personal Financial Representative (Personal Banker) Gesa Credit UnionPersonal Financial Representative (Personal Banker)Union Gap, WARole Summary: The Personal Financial Services Representative (PFR) is an entry level position, which assists members by establishing new member relationships, opening consumer deposit accounts, account maintenance, taking credit applications, reviewing credit reports, working through loan documentation, closing loans, and serving as a Notary Public. The PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.
Enterprise Quality Assurance Manager/Team Leader Gesa Credit UnionEnterprise Quality Assurance Manager/Team LeaderLynnwood, WASuccess in this role requires strong technical depth, coaching/mentoring junior Team Members, the ability to influence without authority, and a disciplined approach to continuous improvement, quality engineering, and strategically aligned enterprise change execution. Under the direction of the Program Manager/Team Leader, this role leads a group of quality assurance (QA) professionals while serving as a senior technical contributor on strategic projects and complex cross-functional initiatives.
NewMember Contact Center Specialist Gesa Credit UnionMember Contact Center SpecialistLynnwood, WARole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
SBA Underwriter/Credit Analyst Gesa Credit UnionSBA Underwriter/Credit AnalystRichland, WASubmit SBA related forms and documents as needed including but not limited to: Prepare and submit Tax Transcripts with initial review and reconciliation, submit borrower data to CAIVRS, other forms and documents as assigned in fulfillment of the SBA department goals. Assist SBA Loan Production Assistant/Closer in ordering appraisals, real estate evaluations, market research, UCC searches, environmental reports, title reports, etc in fulfillment of underwriting loan request.
Operations Treasury Management Utility Representative Gesa Credit UnionOperations Treasury Management Utility RepresentativeRenton, WASupport onboard, and maintain Treasury Management and business account services by completing company setup and ongoing maintenance in Payments and IQ Systems (PIQs) and related platforms and assisting Commercial Banking Contact Center and Treasury Management with implementation of products such as ACH, wires, Commercial Online Banking, Account Analysis, Positive Pay, sweep accounts and related services. What You Will Be Doing: Perform ACH operational functions including file review, validation, approval and release (Same-Day and next-day); manage returns, NOCs and corrections, monitor limits and review activity in compliance with NACHA rules, Federal Reserve requirements and internal risk thresholds.
Collector I Gesa Credit UnionCollector IRichland, WARole Summary: Under the direction of the Collections Manager/Team Leader, the Collector I requests and pursues payment on delinquent accounts through communication with members. Stay up to date on trends in loan underwriting contributing to delinquent/charged-off loans and other pertinent areas which may impact collections.
Sr. Home Loan Underwriter Gesa Credit UnionSr. Home Loan UnderwriterSpokane, WAWhat You Will Be Doing: Analyze income, credit, assets, and loan application according to company and agency underwriting guidelines to produce a sound credit decision. Provide support, training, coaching, and mentoring as the subject-matter expert for the underwriting team to maintain organizational consistency.
NewSr. Personal Financial Representative (Sr. Personal Banker) Gesa Credit UnionSr. Personal Financial Representative (Sr. Personal Banker)Spokane, WAPersonal Financial Services Representative (PFR) is an experienced, journey level, Personal Financial Services Representative that provides exceptional member service as they establish new member relationships, open consumer deposit accounts, take, process, and close loans, perform account maintenance, and serve as a Notary Public. Discusses, gathers, and works with the member and appropriate department(s) to open and maintain specialty accounts such as Trusts, UTMAs, Estate Accounts, Representative Payee, Attorney-in-fact, Durable Power of Attorney, etc.
Enterprise Risk Management Analyst Gesa Credit UnionEnterprise Risk Management AnalystRenton, WAFacilitate the execution of enterprise-wide risk management programs, such as risk and control self-assessments (RCSAs), qualitative and quantitative risk assessments, issue management, and ensuring risks are identified, documented, and addressed. Role Summary: The Experience Risk Management (ERM) Analyst supports the execution of the Credit Union's Enterprise Risk Management program by assisting with risk assessments, risk reporting, data analysis, and risk monitoring activities.
NewMember Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Chehalis, WARole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Member Service Associate (Teller) - Bilingual Preferred Gesa Credit UnionMember Service Associate (Teller) - Bilingual PreferredMoses Lake, WARole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Sr. Home Loan Underwriter Gesa Credit UnionSr. Home Loan UnderwriterRichland, WAWhat You Will Be Doing: Analyze income, credit, assets, and loan application according to company and agency underwriting guidelines to produce a sound credit decision. Provide support, training, coaching, and mentoring as the subject-matter expert for the underwriting team to maintain organizational consistency.
Personal Financial Representative (Personal Banker) Gesa Credit UnionPersonal Financial Representative (Personal Banker)Richland, WARole Summary: The Personal Financial Services Representative (PFR) is an entry level position, which assists members by establishing new member relationships, opening consumer deposit accounts, account maintenance, taking credit applications, reviewing credit reports, working through loan documentation, closing loans, and serving as a Notary Public. The PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.
Sr. Home Loan Processor Gesa Credit UnionSr. Home Loan ProcessorVancouver, WAEffectively communicate and collaborate with borrower(s), loan officers, realtors, vendors and Operations staff providing status updates and outstanding items to facilitate an organized, accurate, and timely closing. Home Loan Processor position is responsible for ordering, gathering, reviewing, and preparing required loan documents for all residential mortgage loans.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Kennewick, WARole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.