Sr. Home Loan Officer - Business Development Gesa Credit UnionSr. Home Loan Officer - Business DevelopmentVancouver, WAHome Loan Officers focused on business development will have office availability at a Gesa location, but the flexibility for significant time outside of the office generating business as needed. Home Loan Officer- BD generates leads, develops, and maintains referral relationships, and assists members with their mortgage lending needs.
Enterprise Quality Assurance Manager/Team Leader Gesa Credit UnionEnterprise Quality Assurance Manager/Team LeaderLynnwood, WASuccess in this role requires strong technical depth, coaching/mentoring junior Team Members, the ability to influence without authority, and a disciplined approach to continuous improvement, quality engineering, and strategically aligned enterprise change execution. Under the direction of the Program Manager/Team Leader, this role leads a group of quality assurance (QA) professionals while serving as a senior technical contributor on strategic projects and complex cross-functional initiatives.
Sr. Home Loan Underwriter Gesa Credit UnionSr. Home Loan UnderwriterRichland, WAWhat You Will Be Doing: Analyze income, credit, assets, and loan application according to company and agency underwriting guidelines to produce a sound credit decision. Provide support, training, coaching, and mentoring as the subject-matter expert for the underwriting team to maintain organizational consistency.
Operations Manager/Team Leader Gesa Credit UnionOperations Manager/Team LeaderRichland, WALeadership core competencies: Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other. Partner with branches, departments and Project Managers to support new products and services offered, provide feedback on operational concerns and participate in testing new products.
Branch Service Manager/Team Leader Gesa Credit UnionBranch Service Manager/Team LeaderChehalis, WADiscusses, gathers, and works with the member and appropriate department(s) to open and maintain specialty accounts such as Trusts, UTMAs, Estate Accounts, Representative Payee, Attorney-in-fact, Durable Power of Attorney, etc. Leadership Core Competencies: Leaders at Gesa Credit Union are lifelong learners who, by developing themselves, are better able to grow our team members and our organization as well as serve as influential role models for each other.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)South Bend, WARole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Member Contact Center Specialist Gesa Credit UnionMember Contact Center SpecialistSpokane Valley, WA$20–$29.86 / hourRole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
Member Contact Center Specialist Gesa Credit UnionMember Contact Center SpecialistRichland, WA$20–$29.86 / hourRole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
Member Contact Center Specialist Gesa Credit UnionMember Contact Center SpecialistLynnwood, WA$20–$29.86 / hourRole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
Member Contact Center Specialist ($500 Hiring Bonus) Gesa Credit UnionMember Contact Center Specialist ($500 Hiring Bonus)Lynnwood, WARole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
Member Contact Center Specialist ($500 Hiring Bonus) Gesa Credit UnionMember Contact Center Specialist ($500 Hiring Bonus)Richland, WARole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
Member Contact Center Specialist ($500 Hiring Bonus) Gesa Credit UnionMember Contact Center Specialist ($500 Hiring Bonus)Spokane, WARole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
Sr. Home Loan Underwriter Gesa Credit UnionSr. Home Loan UnderwriterSpokane, WAWhat You Will Be Doing: Analyze income, credit, assets, and loan application according to company and agency underwriting guidelines to produce a sound credit decision. Provide support, training, coaching, and mentoring as the subject-matter expert for the underwriting team to maintain organizational consistency.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Grayland, WARole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Personal Financial Representative (Personal Banker) Gesa Credit UnionPersonal Financial Representative (Personal Banker)Richland, WARole Summary: The Personal Financial Services Representative (PFR) is an entry level position, which assists members by establishing new member relationships, opening consumer deposit accounts, account maintenance, taking credit applications, reviewing credit reports, working through loan documentation, closing loans, and serving as a Notary Public. The PFR is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.
Member Contact Center Specialist Gesa Credit UnionMember Contact Center SpecialistRichland, WA$20–$29.86 / hourRole Summary: The Member Contact Center Specialist serves the membership through effective communications, troubleshooting, proactive learning, and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service responsible for providing exceptional service via our phone channel focused on specialized member functions accurately. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling.
PT Member Contact Center Rep I Gesa Credit UnionPT Member Contact Center Rep ILynnwood, WA$17.13–$25.99 / hourRole Summary: The Member Contact Center Representative serves the membership through effective communications, troubleshooting, proactive learning and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service to members via the phone. Identify opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
PT Member Service Associate (PT Teller) Gesa Credit UnionPT Member Service Associate (PT Teller)Richland, WARole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Member Service Associate (Teller) Gesa Credit UnionMember Service Associate (Teller)Centralia, WA$17.13–$24.57 / hourRole Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs.
Member Contact Center Rep I Gesa Credit UnionMember Contact Center Rep IRichland, WARole Summary: The Member Contact Center Representative serves the membership through effective communications, troubleshooting, proactive learning and deepening member relationship and adhering to established policies and/or procedures while providing exceptional service to members via the phone. Identify opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.