NewIT Service Desk Analyst RennerBrown StaffingIT Service Desk AnalystBlue Bell, PAProvides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from company users in offices across the country or working remotely. Record, track, and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
IT Desk Support Analyst American PestIT Desk Support AnalystColumbia, MDThis is a hands-on role where you'll spend time throughout the office troubleshooting issues, setting up and maintaining computers and mobile devices, helping with hardware and software installs, and making sure employees have the tools they need to do their jobs successfully. This role is ideal for someone early in their IT career who wants real exposure to day-to-day technology support across an entire organization - from troubleshooting hardware and software issues to helping employees face-to-face throughout the office.
NewService Desk Technician Wolf & Company, P.C.Service Desk TechnicianBoston, Massachusetts$55,000–$65,000 / yearFull timeThe Service Desk Technician will troubleshoot hardware, software, and access issues, support end users across multiple office locations, assist with device deployments through Microsoft Intune and Autopilot, and work with a variety of enterprise technologies including Microsoft 365, Entra ID, ServiceNow, Mimecast, CrowdStrike, CyberArk, Arctic Wolf, and Microsoft Teams. Responsibilities: Utilize approved AI tools such as Microsoft Copilot and other AI-assisted technologies to improve troubleshooting, knowledge discovery, documentation, communication, and service request fulfillment while adhering to firm security and AI usage guidelines.
DAS MARCS: Service Desk 1 LancesoftDAS MARCS: Service Desk 1Columbus, OH$21.29G., enters meta-data into repositories, performs loading validation, executes unit or system test scripts, provides maintenance support for application software, develops, organizes, files, and maintains platform specific documentation). (23) carry out instructions in written, oral or picture form;(24) understand manuals & verbal instructions technical in nature;(25) stay abreast of current technologies in area of IT assigned;(26) deal with problems involving several variables in familiar context.
Clinical Service Desk-Helpdesk-REMOTE-US NTT DATAClinical Service Desk-Helpdesk-REMOTE-USFargo, NDRemote$20–$25 / hourA recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Preferred Qualifications: Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education).
Help Desk Technician II Park Place TechnologiesHelp Desk Technician IIGrand Rapids, MIWhat you'll be doing: First-level support for end-users for IT issues including workstation break/fix, error resolution, endpoint security management (e.g., antivirus and anti-malware issues). Responsible for managing the mobile phone plan, including provisioning new lines, migrating employee phones to the plan where appropriate, providing reports to IT management and interfacing with the mobile telephony vendor.
Actionet, Inc. Careers - Desk Side Support Manager ActioNet, Inc.Actionet, Inc. Careers - Desk Side Support ManagerWashington, DC$80,000–$150,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.
IT Help Desk Technician - Night Shift Foxconn Industrial Internet - FIIIT Help Desk Technician - Night ShiftSan Jose, CA$88,000–$110,000 / yearCustomer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience. Key Responsibilities: First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.
NewIT Help Desk Technician - Day Shift Foxconn Industrial Internet - FIIIT Help Desk Technician - Day ShiftSan Jose, CA$80,000–$96,000 / yearCustomer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience. Key Responsibilities: First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.
Help Desk Specialist I HealthPoint CareersHelp Desk Specialist IRenton, WashingtonHealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
NewIT Help Desk Technician - Swing Shift Foxconn Industrial Internet - FIIIT Help Desk Technician - Swing ShiftSan Jose, CA$80,000–$100,000 / yearCustomer Service Excellence: Provide consistent and excellent customer service, maintaining a positive and helpful attitude while guiding users through technical solutions and ensuring a positive user experience. Key Responsibilities: First-Line Technical Support: Provide timely and effective first-line technical support to end-users via phone, email, and in-person for hardware, software, and network issues.
Help Desk Coordinator TNBR CareersHelp Desk CoordinatorChattanooga, Tennessee$48,815–$61,019 / yearThe Coordinator, Help Desk is expected to remain actively engaged in front-line support, fielding tickets, responding directly to users, and modeling best-practice troubleshooting techniques. Provides hands-on assistance with user login issues, account access, basic hardware and software troubleshooting, classroom technology basics, and other high-volume support needs.
NewService Desk Technician (Phoenix, AZ) Financial EnginesService Desk Technician (Phoenix, AZ)Phoenix, AZ$48,900–$65,300 / yearRecognized by Barron's as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. That's why we are committed to managing our clients' investments by truly understanding them as people first and then delivering advice, strategies and solutions to help them feel confident about the plans they are making, whether for today, tomorrow, or in the great unknown future.
NewIT Service Desk Analyst Pioneer TechnologyIT Service Desk AnalystChattanooga, TNProvide value as a team member in cross functional implementations while demonstrating effective interpersonal skills resulting in successful systems implementation and support. The employee is exposed to various business environments with moderate noise levels created by computers and/or printers and light traffic.
Help Desk Analyst 4 Beyond SOFHelp Desk Analyst 4Richmond, VirginiaSkill Required / Desired Amount of Experience Advanced computer skills are required that aligns with the Job Description Required 8 Years Ability to multitask and to determine root cause of problems and implement solutions, Required 8 Years Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions Required 8 Years customer relations skills Required 8 Years good verbal and written communication skills Required 8 Years proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook) Required 8 Years . The incumbent is responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Virginia State Police (VSP) to improve communications with the public and customer services.
Level 1 Help Desk Technician Cyberlocke, LLCLevel 1 Help Desk TechnicianPlano, TX$14–$19The primary job function is to work directly with customers, on-site technicians, carrier service providers, and Tier 2 Technicians to support and troubleshoot circuits, routers, modems, switches, WiFi, VOIP, telephony, firewalls and miscellaneous network attached devices. Basic working knowledge of basic networking technologies, terms, and tools such as but not limited to: OSI Model, Router, Switch, TCP/IP, Telnet, Broadband, WiFi, Ethernet, VOIP, and POTS.
IT Help Desk Engineer - Level 2 (MSP) K2 StaffingIT Help Desk Engineer - Level 2 (MSP)Rock Hill, South CarolinaDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
IT Help Desk Engineer - Level III (MSP) K2 StaffingIT Help Desk Engineer - Level III (MSP)Plainsboro Township, New JerseyDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
International Help Desk Representative SaiaInternational Help Desk RepresentativeJohns Creek, GeorgiaWith hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. Provides specialty product quotes and pricing updates to international customers.
Manager, IT Service Desk Brooks SportsManager, IT Service DeskSeattle, WA$117,244–$175,918 / yearYou will lead and oversee all Service Desk elements - incidents and requests with a focus on first contact resolution, managing staffing (including an outsourced Tier 1 Service Desk) to meet ever changing workflow needs, operational reporting, employee relations, site-based support and maintenance, inventory and asset management, and onboarding/offboarding employee technology support. You will leverage data and analytics to evaluate service and identify continuous improvement opportunities, drive innovation through automation and AI agents, and shift the organization from reactive support to incident prevention and an improved end-user experience.