Advanced knowledge of semiconductor materials and chemical product applications, with strong analytical, forecasting, and business acumen skills to translate customer manufacturing requirements into operational priorities, assess the impact of supply and quality events, lead complex customer engagements, influence cross-functional decisions, and drive resolutions that support revenue, customer satisfaction, and operational performance. You will maintain ownership of customer satisfaction and revenue-support activities for mature product lines and recurring revenue, resolve complex issues, drive process improvements, and collaborate globally to ensure alignment and operational excellence.