Sr Manager - IT Appl Dev - Chatbots/Voicebots United Airlines IncSr Manager - IT Appl Dev - Chatbots/VoicebotsChicago, IL$140,600–$183,108 / yearThe Senior Manager of IT Application Development will be pivotal in leading a team dedicated to developing innovative solutions for our Corporate Safety Operational Risk and Corporate Medical business units. Leadership experience managing multiple cross-functional teams or projects and influencing senior-level management and key stakeholders.
Analyst - UX United Airlines IncAnalyst - UXChicago, IL$73,150–$95,224 / yearThis position plays a critical role in crafting seamless, user-centric experiences for our digital platforms and is responsible for understanding user needs, translating those insights into actionable designs, and working collaboratively to deliver innovative solutions. The ideal candidate will possess a strong balance of creative design skills, technical knowledge, and user empathy, ensuring our products and services resonate deeply with our users while achieving business objectives.
Sr Manager - IT Application Development United Airlines IncSr Manager - IT Application DevelopmentHouston, TX$140,600–$183,108 / yearProduct Development and Roadmap: Understand and partner with United business and DT leadership teams, along with product SMEs, to define the end-state vision, goals, and strategy of the product and create a multi-year product development strategy and tactical plans. Accountable for effective project management and delivery of work requests and projects within committed budget, schedule, and quality for individual projects while also meeting overall department performance goals.
Senior Analyst - Insider Threat (Remote) United Airlines IncSenior Analyst - Insider Threat (Remote)Chicago, ILRemote$112,480–$146,540 / yearAlert Triage, Investigation, & Feedback Loop: Lead triage and investigation of insider threat alerts, applying structured methodologies to assess risk Translate investigation outcomes into detection improvements, ensuring a continuous feedback loop between operations and engineering. Detection Strategy & Use Case Development: Develop and implement a scalable detection strategy aligned to key insider threat risks (i.e., data exfiltration, employee exit risk, misuse).
Sr Technical Lead - (.NET, APIs, AWS) United Airlines IncSr Technical Lead - (.NET, APIs, AWS)Chicago, IL$112,480–$146,540 / yearExperience implementing AWS technologies (Lambda, Step Functions, CloudWatch, CloudFront, Cognito, route53, Dynamo DB, ECS, EKS, EC2, S3, RDS, API Gateway). Collaborate & lead tech teams consisting of employees & vendor company contractors in planning and execution, serving as an technology leader.
Line Planner SP United Airlines IncLine Planner SPSan Francisco, CAThis person will also be responsible for recovery, support and coordination of deferred and routine maintenance including; station capability, workforce, facility, materials and tooling availability to accomplish planned events while providing oversight and direction to aircraft routing and operations for planned maintenance opportunities. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.
NewLine Technician United Airlines IncLine TechnicianDenver, COOur Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. We're looking for a full-time Aircraft Maintenance Technician (AMT) who has valid Airframe & Powerplant certification to join our Technical Operations team in one of United's domestic HUBS.
Senior Manager - HCM Solutions Architect (Hybrid) United Airlines IncSenior Manager - HCM Solutions Architect (Hybrid)Chicago, IL$140,600–$183,108 / yearThis role designs end-to-end, scalable, and integrated solutions across Workday and adjacent platforms (e.g., ServiceNow, Phenom, Peakon), ensuring architectural integrity, cross-domain alignment, and long-term sustainability. Proactively identify architectural enhancements and future-state capabilities aligned to 3-5-year domain roadmap, and partner with HR COEs to shape domain solution priorities.
Security Officer United Airlines IncSecurity OfficerSan Francisco, CAProtecting against and reporting to the Company as required any act of sabotage, destruction of, damage to or theft of property or facilities, or work in process or any threat of sabotage, destruction of, damage to or theft of property of facilities, or dangerous conditions or irregularities discovered or observed and taking necessary safe-guarding steps when practicable, and assisting in apprehending the guilty party or parties. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.
NewLine Technician United Airlines IncLine TechnicianSeattle, WAOur Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. We're looking for a full-time Aircraft Maintenance Technician (AMT) who has valid Airframe & Powerplant certification to join our Technical Operations team in one of United's domestic HUBS.
NewSenior Staff Representative - Quality Assurance, Off-Wing Surveillance United Airlines IncSenior Staff Representative - Quality Assurance, Off-Wing SurveillanceChicago, ILRemote$89,965–$117,212 / yearOur Technical Operations team comprises aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams, ensuring they're well-equipped and ready to transport our customers to their desired destinations. You''ll partner with internal teams, external maintenance providers, and regulatory agencies to identify risks, drive corrective actions, and continuously improve operational performance across Technical Operations.
Supervisor - Ramp Airport Operations United Airlines IncSupervisor - Ramp Airport OperationsDulles, VA$80,235.90–$98,066.10 / yearFrom the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines.
NewGlobal Procurement - Sr Strategic Sourcing Manager (Airframe Maintenance) United Airlines IncGlobal Procurement - Sr Strategic Sourcing Manager (Airframe Maintenance)Chicago, IL$102,220–$133,194 / yearKey Responsibilities: The Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology. This critical role drives the acquisition of cost-effective, high-quality MRO (Maintenance, Repair, and Overhaul) services that align with key strategic initiatives regarding fleet configuration and schedule reliability, while optimizing supplier performance to maximize aircraft utilization.
NewSenior Analyst - Pricing Implementation United Airlines IncSenior Analyst - Pricing ImplementationChicago, IL$81,795–$106,602 / yearAnd our Pricing & Revenue Management team is providing fuel for that journey by ensuring that we maximize our ticket revenue on every single flight across our network - both domestically and internationally - while giving our customers various product offerings for their travel. By analyzing market trends and forecasting consumer demand, this team works hard to ensure we are selling the right number of tickets at the right price to optimize our revenue and run a profitable airline.
NewSenior Engineer United Airlines IncSenior EngineerChicago, IL$100,415–$130,758 / yearOur Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. This position leads and develops potentially complex solutions and implementation plans, project justification, cost/benefit analysis, management of project implementation, technical support, and obtaining FAA approvals as required.
Sr Analyst - Engine Planning United Airlines IncSr Analyst - Engine PlanningSan Francisco, CA$81,795–$106,602 / yearIdentify and understand issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.
Program Manager - Pilot Strategy United Airlines IncProgram Manager - Pilot StrategyChicago, IL$102,220–$133,194 / yearLead cross-functional collaboration between Pilot Hiring, UAX Commercial, Human Resources, and other internal stakeholders to drive seamless execution of pilot pathway programs, while identifying and resolving operational inefficiencies through structured project management and continuous process improvement. Technology - Serve as the subject matter expert for all technology platforms supporting the Aviate and Military Pathway Programs, including My Aviate, Salesforce, Foundry, and Azure DevOps (ADO), ensuring systems are leveraged effectively to drive program success and scalability.
Sr. Specialist - IF Scheduling IRROPS Strategy United Airlines IncSr. Specialist - IF Scheduling IRROPS StrategyArlington Heights, IL$81,795–$106,602 / yearMonitors key tools and metrics (Volare, uCrew, phone/chat systems) for high-risk flights and peak wait periods and redistributes staffing during irregular events and recovery period. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Material Handler / Storekeeper - Full Time United Airlines IncMaterial Handler / Storekeeper - Full TimeLos Angeles, CAKey Responsibilities: Performs work generally recognized as Storekeeper''s work in storeroom areas located in maintenance bases and line operations including receiving, issuing, provisioning, checking, classifying, inventorying and storing of supplies, equipment, parts and materials. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.
Avionics Technician - Line United Airlines IncAvionics Technician - LineDenver, COAn Avionics Technician is a specialized professional within the aviation maintenance field responsible for inspecting, installing, testing, troubleshooting, and repairing the electronic systems that support an aircraft's operation, communication, navigation, and flight control. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
NewLine Technician United Airlines IncLine TechnicianPortland, OROur Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. We're looking for a full-time Aircraft Maintenance Technician (AMT) who has valid Airframe & Powerplant certification to join our Technical Operations team in one of United's domestic HUBS.
Senior Analyst - Flight Operations Quality Control United Airlines IncSenior Analyst - Flight Operations Quality ControlDenver, CO$81,795–$106,602 / yearThis position serves as a subject matter expert supporting the development, implementation, and optimization of analytics solutions, dashboards, reporting tools, and performance tracking frameworks that monitor quality metrics, operational trends, and risk indicators within pilot training programs. The Senior Analyst is responsible for developing scalable data products and automated reporting processes that improve operational visibility, support rater reliability and calibration initiatives, and enable proactive identification of performance concerns and opportunities for improvement.
Sr. IT Manager - Supply Chain United Airlines IncSr. IT Manager - Supply ChainChicago, IL$140,600–$183,108 / yearProduct Development and Roadmap: Understand and partner with United business and DT leadership teams, along with product SMEs, to define the end-state vision, goals, and strategy of the product and create a multi-year product development strategy and tactical plans. Additionally, this role offers the exciting opportunity to shape the future of Supply Chain technology strategy, paving the way for advancements in warehousing, logistics, transportation management, global trade management, forecasting and inventory management within United.
Senior Data Scientist - Operations Research United Airlines IncSenior Data Scientist - Operations ResearchChicago, IL$117,610–$153,146 / yearJob overview and responsibilities Provides mathematical modeling and analysis services to support critical financial, operational, and/or strategic planning decisions and engages in supporting project teams in value added activities that generate practical solutions to complex business problems, explores new business alternatives, and drives improvement in business decisions Develops the approach and methods to define and solve management problems through quantitative analysis and analytical models using operations research, machine learning, and structured programming languages Identifies, researches, or solves large complex problems using big data and operations research and machine learning principles Leverages understanding of the business process to identify and implement operations research solutions that will result in significant bottom-line contributions Builds and develops operations research/optimization mathematical model applications, and provides client support leveraging operations research knowledge Participates in model design, prototype, and model development for several efforts that occur simultaneously, and interfaces with product delivery groups Raises concerns when scope of analysis may not align with time available and can choose an appropriate scope of analysis to conduct balancing ROI to time available Designs analytic plan/develop hypotheses to test; understands limitations of analysis (what it can and cannot be used for) Anticipates working team questions to data and approach Identifies solution quality risks and on-time risks Understands the business value, process, and expectations before focusing on choice of a technical solution Understands the intuition behind the numbers (i.e. does it make sense?) Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Facilities Maintenance Technician (Building Engineer) $20,000 Sign on Bonus United Airlines IncFacilities Maintenance Technician (Building Engineer) $20,000 Sign on BonusSan Francisco, CAOur Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. Key Responsibilities: Requires a thorough knowledge of general building maintenance with emphasis on electrical solving, including AC & DC circuits, high voltage (480), high amperage and some 400 cycle equipment.
Lead ServiceNow Developer United Airlines IncLead ServiceNow DeveloperChicago, IL$102,220–$133,194 / yearThis role manages technical design, configuration, implementation, and maintenance with a primary focus on Field Services (FSM) and IT Asset Management (ITAM) capabilities within the ServiceNow platform. United''s Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
Sr Manager - IT Application Development United Airlines IncSr Manager - IT Application DevelopmentChicago, IL$140,600–$183,108 / yearProduct Development and Roadmap: Understand and partner with United business and DT leadership teams, along with product SMEs, to define the end-state vision, goals, and strategy of the product and create a multi-year product development strategy and tactical plans. Accountable for effective project management and delivery of work requests and projects within committed budget, schedule, and quality for individual projects while also meeting overall department performance goals.
Customer Service Representative - Japanese Interpreter United Airlines IncCustomer Service Representative - Japanese InterpreterHonolulu, HIAs the face of our customer, here's what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile.
NewDirector - SOC / Move Team Performance & Execution United Airlines IncDirector - SOC / Move Team Performance & ExecutionArlington Heights, IL$159,790–$207,998 / yearAssists field leaders in solutioning any operational gaps and needed improvement - especially those with a system impact - through process & policy development and leveraging communication tools such as Leader Notices, Bulletins, etc. Ensure SOC field leaders are proficient, supported and embracing new tools, automation, procedures and operating modes including exception management, optimal decision making.
Senior Manager - Cyber Defense United Airlines IncSenior Manager - Cyber DefenseArlington Heights, IL$140,600–$183,108 / yearThis individual ensures operational alignment across Incident Response, Cyber Threat Intelligence, Threat Detection Engineering, and the broader Cybersecurity and Digital Risk organization, drawing on technical expertise and leadership experience to deliver measurable security outcomes. Drives cross-functional initiatives to completion in a complex, high-stakes environment - coordinating across Incident Response, Threat Detection Engineering, Cyber Threat Intelligence, and external partners without losing ownership or letting accountability diffuse.
Principal Architect - Information Technology United Airlines IncPrincipal Architect - Information TechnologyChicago, IL$140,600–$183,108 / yearArchitect solutions leveraging Generative Artificial Intelligence (GenAI), Artificial Intelligence (AI) Software as a Service (SaaS) platforms, agentic workflows, AI integrated development platforms, and custom-built technology products. Architects complex release patterns, code review/branching strategies, and/or documentation of various levels of architecture; context diagram, component diagram, deployment diagram, sequence diagram, and logical architecture.
Customer Service Representative - Part-Time United Airlines IncCustomer Service Representative - Part-TimeSt. Louis, MOStarting pay of $19.64 per hour with competitive benefits that let you see the world: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. Ability to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges.
Principal Architect - Information Technology United Airlines IncPrincipal Architect - Information TechnologyHouston, TX$140,600–$183,108 / yearImplement and maintain relentless automation for end-to-end CI/CD pipelines and observability leveraging tools (Harness, Dynatrace, AWS & Azure Ecosystem) to ensure efficient software delivery and application reliability. Enterprise Applications: In-depth experience with at least one category (maintenance Repair and Overhaul or Supply Chain or Engineering configuration or compliance ore related field).
Assistant Manager - Aircraft Tooling (Supply Chain Forecasting) United Airlines IncAssistant Manager - Aircraft Tooling (Supply Chain Forecasting)Houston, TX$81,795–$106,602 / yearOur Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. Assistant Manager - Aircraft Tooling is responsible to manage their portfolio by reviewing, procuring and allocating all aircraft tooling in respect to United's operational demand and schedule.
Customer Service Representative - Part-Time United Airlines IncCustomer Service Representative - Part-TimePittsburgh, PAAbility to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges. As the face of our customer, here's what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected.
Manager - Operations Control United Airlines IncManager - Operations ControlSan Francisco, CA$79,433.10–$97,084.90 / yearResponsible for preplanning prior to shifts/banks and ensuring readiness for gates, crews, maintenance, WX/ATC, and staffing Monitor flight activities within pod (including pre-arrival, arrival, ground-servicing, and departure activities) for exceptions and process failures with a given area of responsibility and engage with other team members as needed to resolve operational challenges. The Manager - Operations Control serves as the primary management control oversight of gate planning, daily schedule integrity, and flight process activities, all while ensuring local station requirements are met and United's core4 principles are upheld.
Principal Architect - Information Technology United Airlines IncPrincipal Architect - Information TechnologyChicago, IL$140,600–$183,108 / yearImplement and maintain relentless automation for end-to-end CI/CD pipelines and observability leveraging tools (Harness, Dynatrace, AWS & Azure Ecosystem) to ensure efficient software delivery and application reliability. Enterprise Applications: In-depth experience with at least one category (maintenance Repair and Overhaul or Supply Chain or Engineering configuration or compliance ore related field).
Senior .NET Full Stack Developer - Information Technology United Airlines IncSenior .NET Full Stack Developer - Information TechnologyChicago, IL$112,480–$146,540 / year4+ years of experience in design, development, documenting, testing, and debugging of new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use in an agile environment. United''s Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
Data Science Analyst - Communications Performance Data (Hybrid) United Airlines IncData Science Analyst - Communications Performance Data (Hybrid)Chicago, IL$94,145–$122,550 / yearThe Data Science Analyst will support the measurement, analytics and insight generation for global employee communication programs delivered across multiple channels (e.g., intranet, email, employee information display screens, etc.) and content types (i.e. written, video, etc.). Partnering closely with the Senior Manager, Measurement & Analytics, this role will help drive data-informed decision making, develop scalable approaches, and help evolve how employee communications performance is measured and optimized.
Customer Service Representative - Part-Time United Airlines IncCustomer Service Representative - Part-TimeMinneapolis, MNAbility to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges. As the face of our customer, here's what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected.
Senior Analyst - Information Technology (ServiceNow) United Airlines IncSenior Analyst - Information Technology (ServiceNow)Houston, TX$102,220–$133,194 / yearWorks/consults across multiple complex projects that require subject matter expertise and is accountable for projects or programs with low to moderate risk. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Line Planner United Airlines IncLine PlannerArlington Heights, ILOur Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure theyre well taken care of and ready to get our customers to their desired destinations. This person will also be responsible for recovery, support and coordination of deferred and routine maintenance including station capability, workforce, facility, materials and tooling availability to accomplish planned events while providing oversight and direction to aircraft routing and operations for planned maintenance opportunities.
Material Handler/Storekeeper United Airlines IncMaterial Handler/StorekeeperHouston, TXKey Responsibilities: Performs work generally recognized as Storekeeper''s work in storeroom areas located in maintenance bases and line operations including receiving, issuing, provisioning, checking, classifying, inventorying and storing of supplies, equipment, parts and materials. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.
Senior Analyst - ServiceNow Enterprise Platforms United Airlines IncSenior Analyst - ServiceNow Enterprise PlatformsChicago, IL$102,220–$133,194 / yearThis role will primarily be focused on platform administration and operational initiatives but may also assist specific process areas with their implementations of common platform functionality such as user and group management, user support/training, global search, etc. The Senior Analyst, ServiceNow Platform works with Digital Technology and the business to gather requirements and plan work related to platform administration and operations initiatives, in support of all processes and users of ServiceNow.
Senior Analyst - Information Technology (ServiceNow) United Airlines IncSenior Analyst - Information Technology (ServiceNow)Chicago, IL$102,220–$133,194 / yearWorks/consults across multiple complex projects that require subject matter expertise and is accountable for projects or programs with low to moderate risk. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
Sr Technical Lead (Java, AWS) United Airlines IncSr Technical Lead (Java, AWS)Chicago, IL$112,480–$146,540 / yearHands-on experience with AWS services, including EKS, ECS, Kubernetes, Route 53, Redis Cache, IAM Roles, S3, DynamoDB, SQS/SNS. They will be responsible for leading the Cloud Platform Development efforts across IaC libraries (AWS CDK), CI/CD Pipelines (GitHub Action), and Internal developer Portal (Backstage).
Product Manager - Information Technology United Airlines IncProduct Manager - Information TechnologyChicago, IL$112,480–$146,540 / yearProduct Development and Lifecycle Management: Help define and communicate the roadmap for services within your domain; ensure the roadmap supports company objectives, helps prioritize features and aligns with company priorities. Collaboration and stakeholder leadership: Interact with business partners, enterprise project teams, and channel teams to understand their needs, priorities, and root of the problem to ensure alignment between the customer, business, and technology solution.
Principal Architect - Machine Learning United Airlines IncPrincipal Architect - Machine LearningChicago, IL$147,060–$191,516 / yearStay aligned with the latest developments in cloud-native and ML ops/engineering and to experiment with and learn new technologies - NumPy, data science packages like sci-kit, microservices architecture. Experience with LLMOps (Large Language Model Operations) or AgenticOps (Agentic Operations) to manage the end-to-end lifecycle of large language models.
Lead ServiceNow Developer United Airlines IncLead ServiceNow DeveloperHouston, TX$102,220–$133,194 / yearThis role manages technical design, configuration, implementation, and maintenance with a primary focus on Field Services (FSM) and IT Asset Management (ITAM) capabilities within the ServiceNow platform. United''s Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation.
Senior Analyst - Data Protection (Remote) United Airlines IncSenior Analyst - Data Protection (Remote)Chicago, ILRemote$112,480–$146,540 / yearDetection & Prevention Alignment: Partner with Insider Threat and Cyber teams to ensure alignment between detection signals and preventative controls, improving overall effectiveness of risk mitigation. Data Protection Control Design & Implementation: Design and deploy data protection controls across key platforms (M365, endpoints, cloud) to prevent unauthorized data exposure.