NewSr. Injury Claims Adjuster USAASr. Injury Claims AdjusterPhoenix, AZ$63,590–$121,530 / yearInjury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.
NewInjury Claims Examiner (Central to West Region) USAAInjury Claims Examiner (Central to West Region)Phoenix, AZ$85,040–$162,550 / yearAs a dedicated Injury Claims Examiner (Central to West regions), you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM , and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
NewClaims Auto Adjuster - Non Injury USAAClaims Auto Adjuster - Non InjuryPhoenix, AZ$51,370–$86,680 / yearSupports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations.
NewInside Senior Property Claims Adjuster USAAInside Senior Property Claims AdjusterPhoenix, AZ$63,590–$121,530 / yearWhat you'll do: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
NewInjury Claims Adjuster USAAInjury Claims AdjusterPhoenix, AZ$57,970–$103,870 / yearAs a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
NewMortgage Loan Officer - Contact Center USAAMortgage Loan Officer - Contact CenterSan Antonio, TX$45,000 / yearStays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. Under limited supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement.
NewSenior Claims Auto Adjuster - Non Injury (Sign-On Bonus) USAASenior Claims Auto Adjuster - Non Injury (Sign-On Bonus)Phoenix, AZ$54,550–$92,060 / yearDispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
NewActuarial Analyst II (Intermediate) – Forecasting Analytics USAAActuarial Analyst II (Intermediate) – Forecasting AnalyticsPhoenix, AZ$77,120–$138,810 / yearIndependently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.
NewLicensed P&C Professional - Sales and Service (Signing Bonus) USAALicensed P&C Professional - Sales and Service (Signing Bonus)Phoenix, AZ$46,370–$50,029 / yearOur comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
NewReinsurance Analyst Senior USAAReinsurance Analyst SeniorPhoenix, AZ$93,770–$179,240 / yearLead and serve as a subject matter expert on special projects/audits related to reinsurance administration systems, legal contracts/treaties, new product launches and other initiatives. Collaborate and maintain strong relationships with business partners and may perform in an advisory capacity to operational business leaders on matters pertaining to business initiatives or strategies.
NewMortgage Loan Officer - Contact Center USAAMortgage Loan Officer - Contact CenterTampa, FL$45,000 / yearStays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. Under limited supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement.
NewInsurance Professional - Sales and Service USAAInsurance Professional - Sales and ServicePhoenix, AZ$46,135–$48,635 / yearOur comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
NewLife Insurance Sales Agent – Multi-Level Opportunity USAALife Insurance Sales Agent – Multi-Level OpportunityPhoenix, AZ$45,470–$105,420 / yearThis is a high-volume, sales-focused inbound contact center role where success comes from combining consultative sales skills, relationship building, and a commitment to exceptional member service. Engage with current and prospective members through a high volume of inbound and outbound interactions, including phone calls, email, video appointments, and other communication channels.
NewVP, Claims Operations USAAVP, Claims OperationsPhoenix, AZ$257,250–$463,050 / year10 years of progressive financial services experience to include P&C industry work experience in Claims developing strategies, managing major P&C initiatives and delivering results within a complex matrix environment. Demonstrated experience leading large-scale claims or contact center operations, including oversight of sizable, geographically dispersed teams and complex service delivery environments.
NewMortgage Loan Officer - Contact Center USAAMortgage Loan Officer - Contact CenterPhoenix, AZ$45,000 / yearStays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. Under limited supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement.
NewManager, Claims Operations- (DCT Property) USAAManager, Claims Operations- (DCT Property)Colorado Springs, CORemote$103,450–$191,970 / yearAs a dedicated Manager, Claims Operations , you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
NewSr. Injury Claims Adjuster USAASr. Injury Claims AdjusterColorado Springs, CO$63,590–$121,530 / yearInjury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.
NewMortgage Loan Officer - Contact Center USAAMortgage Loan Officer - Contact CenterPhoenix, AZStays updated on compliance and regulatory requirements and identifies and manages existing and emerging risks that stem from business activities; ensures risks associated with business activities are effectively measured, monitored, and controlled. Under limited supervision, follows established written risk, compliance and regulatory requirements to process VA and Conventional mortgage loans, both purchase and refinance within a service level objective requirement.
NewProperty Adjuster Specialist - Field USAAProperty Adjuster Specialist - FieldColorado Springs, CO$72,080–$129,740 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
NewProperty Reinspector, Senior- (Field) USAAProperty Reinspector, Senior- (Field)Colorado Springs, CO$93,770–$168,790 / yearAs a dedicated Quality Property Reinspector Senior , within defined guidelines and framework, ensures a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Acts as team subject matter expert on Quality Auto reporting through gathering data and drafting monthly reports and audit summaries and conducts monthly reviews of reinspector work product and report results to Quality leadership.