The Customer Support Supervisor is responsible for working closely with Customer Support Leadership to ensure the department's success is achieved by managing highly skilled, dedicated, and knowledgeable employees who consistently provide the highest level of service and support to EquipmentShare’s internal and external customers in a multi-channel environment. Physical Requirements : Must be able to sit, move about, speak on the telephone, work on the computer, handle files and papers, reach into file cabinets, retrieve supplies from storage shelves, lift up to 20 pounds, and make copies.