Core Responsibilities: Manage the order to cash process and engage with supply chain and commercial team members to deliver an exceptional customer experienceReceive, process and expedite customer orders: order entry, price administration, scheduling of deliveries, customer service and sales support activitiesAssist Account Managers with customer updates, debits, credits, sample requests and new account set-upProcess and distribute daily reports essential to on time delivery and invoicingCross train with co-workers across the Customer Experience Team to provide backup support. Qualifications: Must have experience using Microsoft Office Suite, specifically ExcelSAP/ERP, CRM software, EDI, Microsoft Dynamics experience strongly preferred3+ Years Customer Service, customer logistics or related experienceAccount management experience preferred.