Serves as the primary point of contact for customers regarding order-related issues, including technical concerns, sourcing constraints, vendor delays, quality issues, and packaging concerns and effectively support communications between customers and other departments and potentially enhance customers’ satisfaction . Responsibilities: Manages end-to-end processing of customers parts orders, including order entry, modification, and cancellations; proactively communicates with customers to identify , escalate, and resolve supply-related issues, to ensure Just-In-Time (JIT) delivery .