Customer Service Associate/ Senior Customer Service Associate (Full Time) Shane Co.Customer Service Associate/ Senior Customer Service Associate (Full Time)Overland Park, KS$22–$24 / hourA minimum of 1 year of experience providing a high level of customer service in a face-to-face environment is preferred (a minimum of 2 years of customer service in a face-to-face environment is required, with 6 months or more in a leadership or advanced customer service role preferred for Senior CSA). No former jewelry experience is required, and we will provide you with the training you need to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create brilliant and memorable experiences for each of our customers.
Center Care Team - Care Navigator ArchWell HealthCenter Care Team - Care NavigatorIndependence, MORequired Skills/Abilities: Excellent customer service skills, with a positive and welcoming demeanorPassion for providing a quality experience for our senior membersAbility to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the publicWorking knowledge of medical terminology, insurance, and/or electronic medical record systemsHigh level of organization and attention to detailStrong written and verbal communication skillsProficient PC skills, including Microsoft Office SuiteAbility to maintain professionalism and flexibility in a changing work environmentFluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary). Duties/Responsibilities: Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in processUpdate member information in the electronic medical records systemSchedule appointments and coordinate referrals for a multi-disciplinary care teamAssist members with filling out paperwork through electronic kiosks, as neededRequest medical records and upload documentation to electronic medical records systemField questions from prospective and established members, as well as their adult childrenManage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individualAssist with center events, as needed.
Center Care Team - Care Navigator ArchWell Health LLCCenter Care Team - Care NavigatorIndependence, MOThis individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Director, Customer Service, Dentaquest Sun Life FinancialDirector, Customer Service, DentaquestKansas City, MO$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceKansas City, MO$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Ambulatory Care Consumer Engagement & Scheduling Trainer University Health.Ambulatory Care Consumer Engagement & Scheduling TrainerKansas City, MOThrough classroom instruction, hands on training, real time coaching, and workflow observation, you will help teams build confidence, improve performance, and create a seamless patient experience across every access point. Collaborate with clinic leadership, Patient Access, Revenue Cycle, call center leadership, and Information Services teams to align training and operational workflows.
Senior Customer Service Specialist Oracle CorpSenior Customer Service SpecialistKansas City, KS$19.09–$36.35 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.
Associate Customer Service Solution Analyst Oracle CorpAssociate Customer Service Solution AnalystKansas City, MO$18.17–$34.62 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.
Customer Service/Intake Specialist ConnectAmerica LLCCustomer Service/Intake SpecialistKSRemoteAs North America's largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. The Customer Service / Intake Specialist is responsible for managing incoming inquiries, delivering exceptional customer service, and ensuring the accurate setup and maintenance of client accounts.
Ambulatory Care Consumer Engagement & Scheduling Trainer Truman Medical CentersAmbulatory Care Consumer Engagement & Scheduling TrainerKansas City, MOThrough classroom instruction, hands on training, real time coaching, and workflow observation, you will help teams build confidence, improve performance, and create a seamless patient experience across every access point. Collaborate with clinic leadership, Patient Access, Revenue Cycle, call center leadership, and Information Services teams to align training and operational workflows.
Customer Service Specialist, Call Center Tyler TechnologiesCustomer Service Specialist, Call CenterOverland Park, KSAs a Software Support Specialist, you will serve as a trusted resource and first point of contact for our internal contact center operations, supporting customers using Tyler's software solutions and web-based services. In this role, you will combine technical troubleshooting, customer service expertise, and operational accuracy to deliver timely, effective solutions - driving high customer satisfaction and first-contact resolution.
Senior Customer Service Rep Ziegler Insurance GroupSenior Customer Service RepKansas City, MO$65,000–$95,000 / yearIf you have a passion for helping people, a knack for clear communication, and an eagerness to grow your career in a supportive environment, wed be thrilled to welcome you aboard. Nestled right here in Kansas City, Missouri, we're a dedicated team committed to providing exceptional service and peace of mind to our community.
Remote Energy Efficiency Customer Support Specialist CLEAResult Consulting, Inc.Remote Energy Efficiency Customer Support SpecialistKSRemoteYou will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. This isn't your typical call center job - we are an inbound contact center helping utility customers save money, make their homes more energy efficient and help our climate improve through change!
Customer Service Representative CVS Health CorpCustomer Service RepresentativeKS$17–$28.46 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
Flex Customer Service Agent Colgate-Palmolive CoFlex Customer Service AgentOverland Park, KSProvide quality service and support in a variety of areas including, but not limited to more specialized services, system testing, refunds & exchanges, website navigation, and complete feeding calculations using Quick Reco. Provide quality service and support in a variety of areas including telephone, email, chat, social media and letter inquiries (complaints, suggestions, praise, questions, and issues) from pet owners, retailers, breeders, field personnel, etc.
Inbound Customer Service Representative - In Office Shamrock Roofing and ConstructionInbound Customer Service Representative - In OfficeShawnee, KS$38,000–$43,000 / yearThis position handles incoming calls from current and potential customers, answering questions and directing them to the appropriate team members throughout the course of their roofing claims or repairs. This position will require working closely with our sales and Customer Care teams to ensure accurate, effective, and quality communication.
Flex Customer Service Agent (Overland Park, KS, US) Colgate-Palmolive CompanyFlex Customer Service Agent (Overland Park, KS, US)Overland Park, KSProvide quality service and support in a variety of areas including telephone, email, chat, social media and letter inquiries (complaints, suggestions, praise, questions, and issues) from pet owners, retailers, breeders, field personnel, etc. Provide quality service and support for both Hill’s consumers and customers in a variety of areas including, but not limited to product information, registration and password assistance, delivery inquiries, technical issues, EDI, Platform assistance, and finance questions.
Customer Support Specialist - In Office Shamrock Roofing and ConstructionCustomer Support Specialist - In OfficeShawnee, KS$40,000–$45,000 / yearThis role oversees our Customer Care Specialists as they make outbound calls to potential and current customers, ensuring the team delivers accurate, effective, and quality communication on behalf of our sales specialists. Possess strong knowledge of our roofing products and services to guide the team in identifying and addressing customer needs.
Care Center Manager (45895) Landmark Bancorp, Inc.Care Center Manager (45895)Overland Park, KSThis position leads the team, technology, service model, and continuous improvement efforts that enable customers to receive timely, accurate, and consistent support through the channel they choose, including phone, chat, secure messaging, email, digital banking, and other emerging communication channels. Use contact center technology, reporting tools, customer insights, and performance data to analyze call volumes, digital channel activity, peak periods, average handle time, average speed of answer, abandonment rates, first-call resolution, call transfers, agent occupancy, customer satisfaction trends, and technology adoption.
Customer Service Associate: Kansas City, KS • Caledonia, MI • Oklahoma City, OK Farmers Group, Inc.Customer Service Associate: Kansas City, KS • Caledonia, MI • Oklahoma City, OKKansas City, KSRemote$18.23–$20.66 / hourHowever, applicants must reside within 50 miles of one of the following office locations to be eligible for future promotional opportunities: 5665 North Kraft Lake Drive, Caledonia, MI 49316. This role, whether performed virtually or in an office setting, operates in an open office working environment which will include normal and customary distractions, noise, and interruptions.