Inside Sales Manager — Call Center (Home Remodeling) Clearwater Shower BathInside Sales Manager — Call Center (Home Remodeling)Clearwater, FL$93,000–$100,000 / yearThe lead-to-appointment funnel, end to end: speed-to-lead, contact rates, booking rates, appointment quality (right-scope, well-qualified, confirmed), cancellations, saves, and held demos — by CSR. Scheduling and coverage: you'll match CSR staffing to when leads actually arrive — the kind of manager who notices when lead flow and staffing don't line up, and fixes it before anyone asks.
Retention Specialist Rocket Pest ControlRetention SpecialistTampa, FloridaPrimary responsibilities will include saving customers from cancelling services, handling call backs from homeowners that have moved or sold property and contacting new homeowners taking over properties from current customers. The Retention Specialist will provide world class customer service by managing customer cancellations, cancel/move accounts, and customer call backs.
OPS/Patient Relations Specialist EyeCare Partners LLCOPS/Patient Relations SpecialistLargo, FLRemoteThe Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients'' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.
Remote Call Center Rep - Transworld Systems Inc.Remote Call Center Rep -St. Petersburg, FLRemoteIn This Role, You Will: Proactively and consistently discuss and recommend additional products and services to customers during qualified calls, including, water heaters, surge protection solutions, and in-home electrical wiring options. Ideal Candidate Qualifications: Detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties.
Pharmacy Tech III CCSPharmacy Tech IIIClearwater, FloridaFull timeBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. As a Pharm Tech III , You will p rocess prescription orders while ensuring that the third party adjudications process is complete, troubleshoots and NDC changes on prepared orders, batches and collates patient paperwork, pulls correct medications, fills pharmacy orders, and assists in the packing and shipping of prescriptions .
Ops/Patient Relations Specialist Eye Care PartnersOps/Patient Relations SpecialistLargo, FLRemoteThe Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.
NewPatient Advocate UnitedHealth Group IncPatient AdvocateTampa, FL$16–$29 / hourWe are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
Utilization Management Representative I Elevance HealthUtilization Management Representative ITampa, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
OPS/Patient Relations Specialist Eye Care Partners Career OpportunitiesOPS/Patient Relations SpecialistLargo, FLRemoteThe Patient Relations Specialist role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. The Patient Relations Specialist will be responsible for scheduling patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions.
Client Services Assistant University of South FloridaClient Services AssistantTampa, FLResponsible for patient registration, scheduling, check in/out, and posting self-pay medical charges and payments, while ensuring that confidential patient information (demographics and insurance data) is accurately entered or updated into the current electronic medical records operating system (EMR) while adhering to HIPAA guidelines and current scheduling guidelines. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future.
Retail Support Specialist DSIRetail Support SpecialistBrandon, FLIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Pharmacy Technician II - CarelonRx Call Center Elevance Health IncPharmacy Technician II - CarelonRx Call CenterTampa, FLFor URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Requires an active, professional license, if required by state law, State Pharmacy Technician Certification and National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
Lead Intervention Specialist- Evening Shift Crisis Center of Tampa BayLead Intervention Specialist- Evening ShiftSouth Florida Terraces, FLCustomer Service (Internal & External)- Recognizes and attends to important details with accuracy and efficiency; treats customers courteously; responds to customer requests in a timely manner; elicits feedback from customers to monitor their satisfaction; considers both short and long-term interests of the customer in making service decisions; proactively identifies customer needs; takes responsibility to resolve customer complaints; takes business or personal risks to serve customers' long-term interests; creates strategies to help the organization serve customers more effectively. The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems.
NewSenior Clinical Administrative Coordinator UnitedHealth Group IncSenior Clinical Administrative CoordinatorTampa, FL$20–$36 / hourReview and research incoming healthcare claims from members and providers (doctors, clinics, etc.) by navigating multiple computer systems and platforms and verifies the data/information necessary for processing (e.g., pricing, prior authorizations, applicable benefits). Primary Responsibilities: Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e., benefit and eligibility, billing and payments, authorizations for treatment and explanation of benefits (EOBs).
Call Center Sales Representative (Bilingual English/Spanish) SPECTRUMCall Center Sales Representative (Bilingual English/Spanish)Riverview, FLWhat our Call Center Sales Representatives Enjoy Most About the RoleDeliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
Call Center Sales Representative SPECTRUMCall Center Sales RepresentativeRiverview, FLBeyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand.
Front Desk Supervisor - Odessa Pet Paradise ResortFront Desk Supervisor - OdessaOdessa, FLThe Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming , low-stress and high-quality veterinary care , and of course, overnight boarding that feels like home, all under one roof. Assisting with Front Desk functions when needed including processing check-ins and check-outs, answering incoming phone calls, deescalating customer service issues, and maintaining cleanliness of the lobby during operating hours.
Lead Intervention Specialist- Evening shift CRISIS CENTER OF TAMPA BAY, INC., THELead Intervention Specialist- Evening shiftTampa, FLCustomer Service (Internal & External) - Recognizes and attends to important details with accuracy and efficiency; treats customers courteously; responds to customer requests in a timely manner; elicits feedback from customers to monitor their satisfaction; considers both short and long-term interests of the customer in making service decisions; proactively identifies customer needs; takes responsibility to resolve customer complaints; takes business or personal risks to serve customers' long-term interests; creates strategies to help the organization serve customers more effectively. The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems.
Front Desk Supervisor - Odessa Pet ParadiseFront Desk Supervisor - OdessaOdessa, FloridaThe Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming , low-stress and high-quality veterinary care , and of course, overnight boarding that feels like home, all under one roof. Assisting with Front Desk functions when needed including processing check-ins and check-outs, answering incoming phone calls, deescalating customer service issues, and maintaining cleanliness of the lobby during operating hours.
Service Schedule Coordinator - Tampa, FL Ed Morse Automotive GroupService Schedule Coordinator - Tampa, FLTampa, FloridaFull timeIf you are motivated to work in a fast-paced, call-center environment and enjoy interacting with customers, apply now for one of the largest family-owned auto dealer groups in the U.S. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60+ locations, representing 40+ automotive, powersports, and motorcycle brands.