Tier II Help Desk / Systems Administrator Omniscius ConsultingTier II Help Desk / Systems AdministratorAnnapolis Junction, MDAs a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and resolving hardware, software, desktop, and cloud infrastructure issues. You will support users worldwide through remote support technologies while mentoring junior technicians and helping maintain operational excellence across the enterprise.
Help Desk Technician - Bowie, MD Institute for Defense AnalysesHelp Desk Technician - Bowie, MDBowie, MD$68,147–$109,036 / yearMinimum Requirements/Qualifications: Bachelor of Science degree in Computer Science or related field with one year minimum experience supporting microcomputer software, hardware, associated peripherals, networks and computer user support OR high school diploma with three years minimum experience supporting microcomputer software, hardware, associated peripherals, networks and computer user support. Provides operational support and performs a range of administrative tasks including: warranty and license maintenance, records management, configuration management, office administration, scripting, SOP, problem resolution guides, conference support schedules, IT inventory processing and maintaining the tape/disk library and media libraries for offsite storage.
Help Desk Manager Integral Consulting Services IncHelp Desk Managerfort meade, MDThe Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.
Help Desk Manager IntegralHelp Desk ManagerFort Meade, Maryland$120,000–$135,000 / yearFull timeOverview: The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities: Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.
Help Desk Team Lead Tria FederalHelp Desk Team LeadWoodlawn, MDThe ideal candidate is a thought leader with a proven track record in operational excellence, committed to meeting and exceeding Key Performance Indicators (KPIs) and driving the program forward through strategic insight and proactive management. This role will be pivotal in managing the daily operations of a team of customer service help desk agents, leading staff development opportunities, and driving continuous innovation to deliver an exceptional customer experience.
Help Desk Tier 1 Omniscius ConsultingHelp Desk Tier 1Annapolis Junction, MDThis position is responsible for resolving common hardware, software, account, and network connectivity issues while ensuring incidents and service requests are accurately documented and escalated when necessary. Our client is seeking a Help Desk Tier 1 / System Administrator Level 1 to provide frontline technical support to users in a mission-focused environment.
Systems Engineering, TS/SCI w/Poly PeratonSystems Engineering, TS/SCI w/PolyAnnapolis Junction, Maryland$146,000–$234,000 / yearFull timeProvide support to IT systems, including day-to-day operations, monitoring, and troubleshooting across client devices; deliver Tier 1 (Help Desk) and Tier 2 (escalation) support for problem identification, diagnosis, and resolution, while ensuring timely escalation and clear communication of status to agency management and internal customers. Peraton offers enhanced benefits to employees working on our critical National Security programs, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan.
Help Desk Tech - MIDS - TS/SCI w. Polygraph General Dynamics Information TechnologyHelp Desk Tech - MIDS - TS/SCI w. PolygraphAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Tier 1 Help Desk Technician National Technology integratorsTier 1 Help Desk TechnicianRockville, MDUser Account Administration: Assist with user onboarding and offboarding, password resets, account unlocks, multi-factor authentication (MFA) setup, and permissions adjustments in Google Admin Portal. Prior experience working with an ITIL-aligned IT Service Management (ITSM) ticketing tool (e.g., ServiceNow, Jira Service Management, Freshdesk, Zendesk).
NewHelp Desk Technician - TS/SCI w POLY General Dynamics Information TechnologyHelp Desk Technician - TS/SCI w POLYAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Help Desk Tier 3 Support Personnel BTIHelp Desk Tier 3 Support PersonnelWashington, DCFull timeThe Tier 3 Support Personnel must possess advanced knowledge of supported applications, business processes, business rules, organizational policies, legacy systems, and end-to-end data flows. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
Help Desk Technician- Campus Employment & Federal Work Study - McDaniel College Mcdaniel College, IncHelp Desk Technician- Campus Employment & Federal Work Study - McDaniel CollegeWestminster, MDLocation: Westminster, MD Category: Student Worker Job Type: PT No Benefits Posted On: Fri Aug 28 2026 Job Description: Job Title: Help Desk Technician. Rate of Pay: Maryland Minimum Wage &nb.
Assistant Professor of Information Systems and Technology Management George Washington UniversityAssistant Professor of Information Systems and Technology ManagementWashington, DC$190,000–$205,000 / yearPosting Number: F002661 Academic Title: Assistant Professor of Information Systems and Technology Management Rank: Assistant Professor Administrative Title: Discipline Business Specialty: Contract Type: Tenure Track Required Licenses/Certifications and other Specific Requirements: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search, Prior Employment Verification, This position requires a licensure, certification, or special requirements Proposed Start Date: 08/01/2027 Full-Time/Part-Time: Full-Time Position Description Summary: The Department of Information Systems and Technology Management at the George Washington University School of Business invites applications for a full-time, tenure-track Assistant Professor of Information Systems position beginning in Fall 2027. Candidates must demonstrate strong potential for research excellence and publication in premier scholarly journals in Information Systems or closely related disciplines, as well as potential for teaching excellence at the undergraduate and graduate levels.
System Administrator (SF) The Kenjya-Trusant Group , LLCSystem Administrator (SF)Annapolis Junction, MD$130,000–$180,000 / yearWorking with the Department of Defense, Department of Homeland Security, the Intelligence Community, state and local governments, and commercial clients, Kenjya-Trusant provides cyber protection, information technology, engineering, construction management and acquisition support services. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Systems Administrator Expert General Dynamics Information TechnologySystems Administrator ExpertAnnapolis JunctionConfigure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Specialist Helm Point SolutionsHelp Desk SpecialistMarylandAs a Help Desk Specialist, you will: Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users. If you're passionate about cybersecurity and ready to contribute to a high-impact mission, apply today or email your resume to recruiting@helmpoint.com for a confidential conversation.
Information Systems Security Engineer (FORECASTED) Columbia Technology PartnersInformation Systems Security Engineer (FORECASTED)Annapolis Junction, MD$7,000–$20,000 / yearFull timeWith a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. Additional Responsibilities - ISSE Level 3: In addition to the responsibilities above, ISSE Level 3 candidates will:Serve as the primary security engineering representative on engineering teams supporting secure networking, computing, and enclave environments.
Co-Managed Services Manager - Technology Advisory SC&H Group ExternalCo-Managed Services Manager - Technology AdvisoryColumbia, MarylandThe Service Delivery Manager owns day-to-day operations of the Co-Managed Services help desk, responsible for the execution and delivery of our managed IT services. 8-10 years of experience in managed services, help desk, or a fast-paced, ticket-driven support environment, including direct people management.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBaltimore, MD$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianBaltimore, MD$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).