Program Manager DecisionPoint | CortekProgram ManagerScott Air Force Base, IllinoisFull timeOverview: DecisionPoint seeks a Program Manager to provide leadership, oversight, and delivery management for Global Information Technology Support Services supporting the Military Surface Deployment and Distribution Command (SDDC) Deputy Chief of Staff for Information Management (G6). However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Onsite Service Desk Analyst II (Hybrid/Client Onsite) CortavoOnsite Service Desk Analyst II (Hybrid/Client Onsite)Elmhurst, Illinois$60,000–$70,000 / yearOffer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, MacOS support, and other Level 1-2 support issues. Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action.
Global Service Desk Analyst I (Hybrid Opportunity) Hyatt Hotels CorpGlobal Service Desk Analyst I (Hybrid Opportunity)Chicago, ILShare Global Service Desk Analyst I (Hybrid Opportunity) on LinkedIn Tweet Global Service Desk Analyst I (Hybrid Opportunity) Share Global Service Desk Analyst I (Hybrid Opportunity) on Facebook Share Global Service Desk Analyst I (Hybrid Opportunity) via Email. As a frontline support analyst, you will be the first point of contact for end users experiencing technical issues, delivering best-in-class service and timely resolution of common IT problems.
Help Desk EU Specialist WatchfireHelp Desk EU SpecialistDanville, IllinoisNETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.) . Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally IT/software/computer phone support.
ERP Business Systems Analyst 3 - SOPs, Communications & System Testing Analyst CGI IncERP Business Systems Analyst 3 - SOPs, Communications & System Testing AnalystSpringfield, ILHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. As an ERP Business Systems Analyst 3, you will lead structured documentation efforts, maintain SOPs across multiple operational functions, produce communications for system changes, and support testing cycles to ensure high quality releases.
Service Desk Analyst - Remote (After Hours) K2 ServicesService Desk Analyst - Remote (After Hours)Chicago, ILRemote$36,000–$39,000 / yearIdentify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue. Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.
Computer and Information Systems Manager SME Sentar IncComputer and Information Systems Manager SMEILExperience: Minimum of 15 years of relevant experience in information systems, cybersecurity operations, network security, or enterprise IT management, including at least 5 years in a leadership or supervisory role supporting large-scale DoD or Federal cybersecurity operations. Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering.
Service Desk Administrator Howard R Green CoService Desk AdministratorMcHenry, IL$54,605–$81,900 / yearWe're looking for a Service Desk Administrator I who's ready to build real technical skills, make an immediate impact on the people around them, and grow into a long-term IT career at a firm that's going places. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, skills, prior work experience, competencies, and geographic work location.
Full-Time Tenure Track Faculty - Computer Information Systems City Colleges of ChicagoFull-Time Tenure Track Faculty - Computer Information SystemsChicago, IL$58,000–$65,000 / yearThe successful applicant must be willing to work a flexible schedule at multiple sites, be able to work well with students, faculty, and staff at all levels within a diverse, multicultural, collaborative environment, have an extensive knowledge of Computer Information Systems and be enthusiastic about sharing that knowledge in an engaging manner with all students. The ideal candidate will have demonstrated success in the classroom by developing and using effective teaching strategies that meet students' diverse needs and engage the student in critical thinking and problem-solving.
Systems Administrator Expert In Recruitment SolutionsSystems AdministratorRemote-DMV, VARemoteIn addition to the primary duties and responsibilities this role is required to facilitate, enable, and back-up vendors, Managed Service Providers and internal IT teams in the following areas: User Support and Training Support the execution of onboarding/offboarding workflows, device configuration, and VPN access. Duties and Responsibilities: Partner with Vendors, Managed Service Providers, and internal IT Teams to successfully execute on the following: Enterprise system administration and implementation.
Information Systems Security Engineer Amyx, Inc.Information Systems Security EngineerO'Fallon, IllinoisFull timeThe individual shall research and advise the SISO and other Government staff on recently developed countermeasures designed to protect command systems from new threats and shall assist in the development, implementation, and administration of effective security programs for approval by the Government and provide guidance, cyber alerts, and best practice information to the appropriate audience. Overview: Amyx is seeking several Information Systems Security Engineers (ISSE) personnel to support the US Transportation Command (TRANSCOM) Senior Information Security Officer (SISO) contract at Scott Air Force Base, IL.
Systems Administrator Deciphex LtdSystems AdministratorNaperville, ILBachelors degree (or higher) in Computer Science, Information Technology, or a related field 3+ years of professional IT experience in systems administration or IT operations Proven experience managing enterprise LAN/WAN networks and infrastructure Skilled in administration of Office 365 and/or Google Workspace platforms Experience with NAS storage systems, routers, firewalls and VPN configuration Experience with Cisco/Meraki networking Knowledge of routing, VLANs and network infrastructure (training will be provided) Experience in an ISO 27001-certified environment is highly desirable. Provide end-user technical support (desk-side and remote) to employees, subcontractors and partners Onboard and offboard staff members, ensuring proper setup and removal of access rights Configure devices and train new staff members during onboarding Offer advice, coaching and technical training to associates on effective use of IT resources Liaise and collaborate with core teams to support overall business goals Maintain excellent relationships with vendors and third-party service providers.
Information Systems Security Officer (Isso) CONTACT GOVERNMENT SERVICESInformation Systems Security Officer (Isso)Chicago, IL$92,213.33–$125,146.66 / yearMaintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you'll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements.
Customer Support Technician I Motorola Solutions IncCustomer Support Technician IIllinois, ILRemote$55,000–$60,000 / yearTroubleshoot and resolve technical issues for the Flex Computer Aided Dispatch solution spanning hardware, software, operating systems, network connectivity, and applications. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
Customer Support Technician I (US Remote) Motorola Solutions IncCustomer Support Technician I (US Remote)ILRemote$55,000–$60,000 / yearThis position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Troubleshoot and resolve technical issues for the Flex Computer Aided Dispatch solution spanning hardware, software, operating systems, network connectivity, and applications.
Helpdesk Analyst Trilogy CareersHelpdesk AnalystChicago, IllinoisInterpret, analyze, diagnose, document, and resolve first and second level customer service issues related to supported hardware, application/operating systems software, and LANs/WANs. The Help Desk Analyst will have opportunities to develop systems administration skills in Microsoft systems as well as Qualifacts Care logic EHR.
Help desk Support Global Channel ManagementHelp desk SupportChicago, IllinoisHelpdesk Support duties: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.
SENIOR SYSTEMS ANALYST - INFORMATION TECHNOLOGY - FT DAYS (61795) Anderson HospitalSENIOR SYSTEMS ANALYST - INFORMATION TECHNOLOGY - FT DAYS (61795)Maryville, ILThe Senior Systems Engineer maintains and supports computer hardware and software, diagnoses and resolves complex technical issues, and serves as an escalation point for Helpdesk staff when end user incidents indicate broader systemic problems. JOB SUMMARY: The Senior Systems Engineer is responsible for the overall design, implementation, operation, and support of Anderson Healthcare's enterprise-wide server, storage, and backup infrastructure across all locations.
Defense Red Switch Network (DRSN) NOC Technician III StratAcuity Staffing Partners IncDefense Red Switch Network (DRSN) NOC Technician IIIIL$31–$39 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
NewSecurity Officer Full Time Dispatch Operations Allied UniversalSecurity Officer Full Time Dispatch OperationsChicago, IllinoisFull timeAs a Dispatch Officer at a commercial real estate location, you will coordinate security-related communications, monitor access activity, respond to calls for service, and support timely information sharing with onsite teams. Provide customer service to tenants, visitors, vendors, and building personnel by carrying out site-specific procedures, access protocols, and emergency response activities at a commercial real estate location.