NetOps System Administrator Metova FederalNetOps System AdministratorAnnapolis Junction, Maryland$110,000–$130,000 / yearFull timeSince 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains. The role serves as a primary point of coordination for network operations activities, ensuring the high availability, security, and performance of mission-critical systems across multiple environments.
Information Systems Security Manager University of MarylandInformation Systems Security ManagerCollege Park, MD$175,000–$200,000 / yearOrganization''s Summary Statement: The Applied Research Laboratory for Intelligence & Security (ARLIS) at the University of Maryland is a University-Affiliated Research Center (UARC) dedicated to advancing research, innovation, and technology transition to improve decision making for U.S. national security. The Applied Research Laboratory for Intelligence and Security (ARLIS) at the University of Maryland is seeking an IT systems Engineer who will also serve as an Information Systems Security Manager (ISSM) to support advanced research programs at the intersection of technology and national security.
Geographic Information Systems [GIS] Analyst - [Research & Evaluation] Appalachian Regional CommissionGeographic Information Systems [GIS] Analyst - [Research & Evaluation]Washington, DCFull timeARC seeks a highly organized and collaborative team player to join our Research and Evaluation Division as a Geographic Information Systems [GIS] Analyst to provide support to the ARC Research and Evaluation team with a variety of data, GIS mapping, research, and evaluation assignments in support of ARC’s Strategic Plan. The Research and Evaluation team conducts work, both internally and externally via commissioned contracts, to describe socioeconomic conditions in Appalachia, analyze economic development trends in Appalachia, understand geographic areas of need, and document and evaluate ARC’s programmatic investments.
Senior Information Technology Systems Engineer– Systems and Security Operations StrativiaSenior Information Technology Systems Engineer– Systems and Security OperationsDistrict of ColumbiaThis role leads technical-support activities involving ticket resolution, endpoint troubleshooting, system patching, vulnerability remediation, incident response, and compliance with Department of Defense cybersecurity requirements. The Senior Information Technology Systems Engineer manages day-to-day systems, security, and user-support operations within a secure Department of Defense environment.
Windows System Administrator (SA) 2 with Poly Amentum Services IncWindows System Administrator (SA) 2 with PolyFort Meade, MD$140,000–$180,000 / yearConfigure and manage UNIX and Windows (mostly Windows) operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.
System Administrator Power3 SolutionsSystem AdministratorMarylandConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
NewSystem Administrator (Mid-Senior Level) Staffed4USystem Administrator (Mid-Senior Level)MarylandProvide operational support for IT systems, including monitoring, maintenance, and troubleshooting of client/server environments, storage systems, network devices, and mobile platforms. We are seeking an experienced Systems Administrator with at least 10 years of systems administration experience and a technical bachelor’s degree to support operations in Annapolis Junction, MD.
SUPERVISORY PROGRAM ANALYST (PROJECT CONTROLS) United States ArmySUPERVISORY PROGRAM ANALYST (PROJECT CONTROLS)Washington, DC$110,047–$143,062 / yearTime-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old). About the Position: Serves as Supervisory Program Analyst (Project Controls) providing centralized project management support in planning, scheduling, estimating, costing, project accounting, change management, and risk assessments for Civil Construction, Environmental, Operations, and Work for Others across the Army Corps of Engineers (USACE) - Pittsburgh District.
Consultant II, Technology 3rd Party Risk Management - Tax Transformation Deloitte Touche Tohmatsu LtdConsultant II, Technology 3rd Party Risk Management - Tax TransformationBaltimore, MD$76,600–$157,000 / yearResponsibilities include: Executing TPRM review activities - coordinating intake, gathering and organizing due diligence documentation (such as security questionnaires and SOC reports), and tracking reviews through completion for new and renewing vendors under the guidance of senior team members. The Deloitte Tax LLP's (Deloitte Tax) Tax Transformation Office (TTO) is pivotal to supporting Deloitte Tax client service delivery by optimizing end-to-end business processes and utilizing technology across all Tax offerings.
Senior, Technology 3rd Party Risk - Tax Transformation Deloitte Touche Tohmatsu LtdSenior, Technology 3rd Party Risk - Tax TransformationBaltimore, MD$93,000–$191,000 / yearThe Deloitte Tax LLP's (Deloitte Tax) Tax Transformation Office (TTO) is pivotal to supporting Deloitte Tax client service delivery by optimizing end-to-end business processes and utilizing technology across all Tax offerings. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewSystem Administrator (Junior-Level) Staffed4USystem Administrator (Junior-Level)MarylandWe are seeking a Junior Systems Administrator with at least 5 years of systems administration experience and a technical bachelor’s degree to support operations in Annapolis Junction, MD. Through flexibility, transparency, and strong support, we enable our team to thrive—fueling curiosity, creativity, and innovative solutions that truly serve their clients.
NewLead Contract Specialist United States ArmyLead Contract SpecialistWashington, DC$91,779–$141,880 / yearIn addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: Specialized Experience: One year of specialized experience which includes performing various types of contract preparation to include acquisition planning, solicitation, negotiation, cost and price analysis, evaluation and award, and/or administration; ensuring an organizations strategic plan and/or mission is communicated to a team; and reviewing and reporting on contracting work of team members for quality and/or regulatory compliance. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Custodian I (PRN) - Relief Staff (2nd & 3rd shift) - EPO-Medicine Washington University in St LouisCustodian I (PRN) - Relief Staff (2nd & 3rd shift) - EPO-MedicineWashingtonBathroom Cleaning, Cleaning Equipment, Customer Service, Disinfecting, Floor Care, Following Instructions, Housekeeping, Infection Prevention, Organizational Commitment, Professional Integrity, Recycling, Sanitization, Strive for Excellence, Teamwork, User Instructions, Working Independently Grade . The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
NewBusiness Systems Analyst - Senior (Team 01) Amentum Services IncBusiness Systems Analyst - Senior (Team 01)Washington, DCThe entire section leverages agile and works to provide enhanced reporting and global searching capabilities to facilitate task management, cross-utilization, and address national intelligence priorities while protecting confidential data and sources. Minimum Requirements (Knowledge, Skills, and Abilities): Minimum of 7 years of experience collectively with the following: Gathering and analyzing business requirements supporting application development leveraging end-user requirements and decomposing those into well-structured requirements (epics/stories).
HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance General Dynamics CorpHELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearanceWashington, DC$107,744–$126,500 / yearTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. HOW A HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) WILL MAKE AN IMPACT: Provides advanced technical support for macOS systems, Apple hardware, and associated peripherals in a secure, executive-level federal environment.
IT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
NewSenior Information System Security Officer (TS SCI) - PLACEMENT StratAcuity Staffing Partners IncSenior Information System Security Officer (TS SCI) - PLACEMENTWashington, DCRemoteIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Technical Skills and Certifications: Must hold one of the following: Certified Information System Security Professional (CISSP), Certified Information Security Manager (CISM), or CompTIA Advanced Security Practitioner (CASP+).
Service Desk Technician – Senior AHU TechnologiesService Desk Technician – SeniorWashington, District of ColumbiaRequired Experience: At least five (5) years of experience in the following: · Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; · Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; · Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets; · Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. · Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory.
Regulatory Scientific Reviewer (Biomedical Engineer) US Department of Health and Human ServicesRegulatory Scientific Reviewer (Biomedical Engineer)Silver Spring, MD$121,785–$169,583 / year4. Related curriculum -- Successful completion of a curriculum leading to a bachelors degree in an appropriate scientific field, e.g., engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a bachelors degree in engineering, provided the applicant has had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance. 3. Specified academic courses -- Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and that included the courses specified in the basic requirements under paragraph A. The courses must be fully acceptable toward meeting the requirements of an engineering program as described in paragraph A.
IT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCFull timeAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
IT Support Technician SpaceXIT Support TechnicianWashington, DC$29–$35 / hourTo conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
DPAE Aircraft Carriers IT Analyst CACI International IncDPAE Aircraft Carriers IT AnalystWashington, DC$72,700–$149,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
Senior IT Operations Manager PeratonSenior IT Operations ManagerWashington, D.C.$146,000–$234,000 / yearFull timeOversee daily operations and lifecycle management of enterprise data centers, servers, networks, firewalls, storage platforms, load balancers, cloud infrastructure, hyperconverged infrastructure (HCI), virtual desktop infrastructure (VDI), and desktop computing environments. The ideal candidate will possess extensive experience managing complex enterprise IT operations, leading multidisciplinary technical teams, overseeing secure infrastructure environments, and driving operational excellence across highly secure federal programs.
NewIT Technician Sparksoft CorpIT TechnicianMDArtificial Intelligence (AI) Policy: While Sparksoft recognizes the value of artificial intelligence in the workplace, our hiring process is designed to assess each candidate's individual skills, judgment, and problem-solving abilities. Monitor and respond to helpdesk incidents and requests across multiple support channels (i.e. email, self-service, phone, and walk-ups).
IT Program Manager United States ArmyIT Program ManagerWashington, DC$121,785–$158,322 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Specialized and Other Experience: One year of specialized experience which includes: 1) Conducting studies to determine information management/ information technology (IM/IT) requirements for computer software and hardware design; AND 2) Developing new or modified IT system plans and policies; AND 3) Conducting testing to identify and remedy issues in program development; AND 4) Presenting technical reports or briefings for IT software/hardware design.
Systems Administrator 3 Nightwing Intelligence SolutionsSystems Administrator 3Annapolis Junction, Maryland$122,000–$253,000 / yearConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Information Systems Security Manager (ISSM) - Skill Level 3 Kaizen Approach, Inc.Information Systems Security Manager (ISSM) - Skill Level 3Annapolis Junction, MDMust have twelve years of work-related experience in the field of security authorization, or sixteen years of work-related experience if no bachelor's degree is held, including experience with current security tools, hardware and software security implementation, communication protocols, encryption tools and techniques, commercial security products, security authorization techniques, security incident management, and PKI and authorization services. • Must have the ability to serve as the program's Information System Security Manager, provide daily oversight and direction to contractor Information System Security Officers, interact with customers, information technology staff, and high-level corporate officers to define and achieve Cybersecurity objectives, and assist, advise, and enable Program Managers with administrative and technical oversight for specific programs and portfolio programs.
System Administrator (SA) - Skill Level 3 Kaizen Approach, Inc.System Administrator (SA) - Skill Level 3Annapolis Junction, MDMust have the ability to optimize system operations and resource utilization, perform system capacity analysis and planning, support system and mission architecture design and associated hardware, understand system administration interdependencies within a Service Oriented Architecture (SOA), and analyze and resolve complex system-level integration issues. Salary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information TechnologyAssociate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashingtonOur work depends on an Associate Help Desk Technician joining our team to bring professionalism, a white-glove customer service mindset, and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Linux Systems Admin L1 -3 Jovian ConceptsLinux Systems Admin L1 -3Annapolis Junction, Annapolis JunctionConfigures and manages LINUX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage LINUX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Systems Admin L1 -3 Jovian ConceptsSystems Admin L1 -3Annapolis Junction, Annapolis JunctionConfigures and manages LINUX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Configure and manage LINUX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Production Operations (ProdOps) Engineer - Shift work (flexible) Black CapeProduction Operations (ProdOps) Engineer - Shift work (flexible)Bethesda, MDFull timeWhat we are hiring: The candidate should have solid knowledge and experience in the areas of deploying software to cloud and on-prem environments, Continuous Integration/Deployment/Monitoring (CI/CD), containerization, microservice environments, and experience with provisioning tools. We support many programs and agencies as both a prime and a subcontractor and created a strong reputation working with top tier partners doing work for all major Intelligence Community agencies, DoW, and Special Operations customers.
Service Desk Technician (Night Shift) DecisionPoint | CortekService Desk Technician (Night Shift)Arlington, Virginia$19–$24 / hourFull timeOverview: DecisionPoint is seeking an experienced Service Desk Technician (Night Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
System Administrator Level 3 (Infrastructure Operations) WOOD Consulting ServicesSystem Administrator Level 3 (Infrastructure Operations)Ft. Meade, Maryland$150,000–$215,000 / yearConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. You’ll work hands‑on with both Windows and UNIX environments, install and configure operating systems, fine‑tune system performance, and implement improvements that enhance reliability across the organization.
System Administrator Level 3 (Infrastructure Security) WOOD Consulting ServicesSystem Administrator Level 3 (Infrastructure Security)Ft. Meade, Maryland$150,000–$215,000 / yearConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. You’ll work hands‑on with both Windows and UNIX environments, install and configure operating systems, fine‑tune system performance, and implement improvements that enhance reliability across the organization.
NetOps System Administrator Shift Lead Raydon CorpNetOps System Administrator Shift LeadFort Meade, MD$125,000–$140,000 / yearThe Network Operations (NetOps) Shift Lead will lead shift personnel in supporting the daily operations, performance, and availability of network infrastructure and services. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains.
NewSr. Information Systems Specialist Expert In Recruitment SolutionsSr. Information Systems SpecialistWashington, DCThe candidate should demonstrate strong technical knowledge and experience with ServiceNow, M365 applications and have experience supporting Client Desktops/Laptops/Tablets and Microsoft Windows Desktop OS. At least five years of overall IT experience, including a minimum of three years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ServiceNow.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIBaltimore, MDSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianBaltimore, MDSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Specialist CACIHelp Desk SpecialistFort Meade, Maryland$72,700–$149,200 / yearJob Title: Help Desk SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * * The Opportunity: CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Help Desk Specialist CACI International IncHelp Desk SpecialistFort Meade, MD$72,700–$149,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Leverage technical background to guide troubleshooting and incident management for support, Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls or inquiries.
Senior Help Desk Polar IT ServicesSenior Help DeskElkridge, MarylandA minimum of seven (7) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications. A minimum of three (3) years of experience supporting Lan, Switching, and Wireless Access Points (WAP) or related.
NewHelp Desk/Desktop Support Analyst Edgewater Federal Solutions, Inc.Help Desk/Desktop Support AnalystWashington, Washington, DC$37.76–$38.50 / hourFull timeEdgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. At least five years of overall IT experience, including a minimum of three years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ServiceNow.
Help Desk Support Services Specialist ManTech International CorpHelp Desk Support Services SpecialistDC$80,300–$133,700 / yearThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Leveraging a strong technical background, you will focus on resolving complex technical anomalies, collaborating across specialized engineering teams to rapidly restore services, and diagnosing root-cause issues to ensure uninterrupted mission success.
Help Desk Support Specialist FuntonetworkHelp Desk Support SpecialistWa, WashingtonRemoteTown of Cathlamet IT services RFP covering managed IT, Microsoft 365, cybersecurity, network support, backups, and strategic technology planning for municipal locations. At FuntoNetwork, we connect experienced consultants with active RFP opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support.
Senior Help Desk Specialist ERP InternationalSenior Help Desk SpecialistDC$50,000–$65,000 / yearAs a Senior Help Desk Specialist , you will be required to respond to queries remotely to assess and diagnose computer hardware and software problems and implement effective solutions. Overview: ERP International, LLC is currently seeking a skilled Senior Help Desk Specialist II to support our clients USDA - OIG technical support program in Washington, DC.
Tier II Help Desk / Systems Administrator Omniscius ConsultingTier II Help Desk / Systems AdministratorAnnapolis Junction, MDFull timeAs a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing, troubleshooting, and resolving hardware, software, desktop, and cloud infrastructure issues. You will support users worldwide through remote support technologies while mentoring junior technicians and helping maintain operational excellence across the enterprise.
Help Desk Specialist Ardent Eagle SolutionsHelp Desk SpecialistWashington, D.C., Washington, DC$26–$33 / hourFull timeFinal compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor.
Help Desk Technician - Archdiocese of Washington ARCHDIOCESE OF WASHINGTONHelp Desk Technician - Archdiocese of WashingtonHyattsville, MDSupport Microsoft 365 collaboration tools, utilize Microsoft Active Directory / Entra, file storage systems, and Microsoft Office365 in daily support operations. Troubleshoot and resolve issues related to desktop/laptop hardware, software, printers, VOIP telephone handsets, mobile devices, and network connectivity.
Help Desk Technician - Archdiocese Of Washington Archdiocese of WashingtonHelp Desk Technician - Archdiocese Of WashingtonHyattsville, MDSupport Microsoft 365 collaboration tools, utilize Microsoft Active Directory / Entra, file storage systems, and Microsoft Office365 in daily support operations. Troubleshoot and resolve issues related to desktop/laptop hardware, software, printers, VOIP telephone handsets, mobile devices, and network connectivity.