NewTier II Help Desk KeenLogicTier II Help DeskAlexandria, VAImage, reimage, and deploy enterprise workstations using Microsoft Endpoint Configuration Manager (SCCM) and approved task sequences. Job Duties: Provide Tier II hardware and application support, including diagnosis and remediation, password and access resets, software installation, configuration, removal, and performance tuning.
Help Desk Tier II Administrator Geospatial And Cloud Analytics IncHelp Desk Tier II AdministratorQua, VAFull timeThis role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems. As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving service requests and problem incidents related to end-user issues, encompassing both software and hardware.
Help Desk Tier I Geospatial And Cloud Analytics IncHelp Desk Tier IStafford, VAFull timeConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. The ideal candidate will have experience in applying best practices to an enterprise-level, service delivery IT environment with a proven track record of meeting or exceeding contractual service level agreements.
Information Systems Business Partner Filtration Group CorpInformation Systems Business PartnerColonial Heights, Virginia$90,000–$115,000 / yearSince 1961, they have applied their extensive porous plastic material science, product design, and custom plastic manufacturing expertise to designing unique porous solutions that overcome complex project challenges and enable quicker product launches. Healthcare, consumer, and industrial market leaders around the world rely on Genuine PorexTM custom plastic and fiber manufacturing components because of the high reproducibility of our manufacturing processes, which ensure that the billionth part is the same as the first.
NewNetwork/Operations - Help Desk Support - Sr StratAcuity Staffing Partners IncNetwork/Operations - Help Desk Support - SrMclean, VARemoteIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
NewHelp Desk - Technology Support Specialist at Ashburn, VA location (Onsite) Apptad IncHelp Desk - Technology Support Specialist at Ashburn, VA location (Onsite)Ashburn, VA$20–$30The Tech Support Specialist II's role is to support computer operation for scientific research, administrative and operational groups using a variety of hardware and operating systems (Macintosh and Windows). Problem resolution will involve the use of diagnostic and ticketing tracking tools, as well as require that the individual give in-person, hands-on, customer service-oriented help at the desktop level.
Help Desk Agent Mvix (Usa), Inc.Help Desk AgentSterling, VAIf the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies. Do you: like helping customers? enjoy turning a sob story into a win? enjoy providing Technical guidance and direction? enjoy testing and implementing functions of Information management systems?.
Enterprise Help Desk (EHD) Tier 1 LeidosEnterprise Help Desk (EHD) Tier 1Lorton, VirginiaMarch 26, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. The Mission Enablement Center (MDEC) is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Agent to join our team on a high-impact government contract for the US Department of the Airforce (DAF).
Executive Assistant Department of the Treasury, USExecutive AssistantRichmond, VA$147,945–$197,200 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
Information System Security Officer Rincon Research CorpInformation System Security OfficerChantilly, VA$100,000–$140,000 / yearAt Rincon Research Corporation, our primary business is innovating, developing, and fielding digital signal processing (DSP) products and services for the United States Defense and Intelligence Communities in support of national security. Perform Continuous Monitoring and reporting of identified security controls including audit log reviews, system compliance assessments, vulnerability scans, and account activity for privileged and general users.
Senior Information Systems Specialist Colonial Farm CreditSenior Information Systems SpecialistMechanicsville, Virginia$86,900–$107,800Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for: • Farms and country homes. This role provides comprehensive technical, operational, and administrative support across systems administration, network infrastructure, cybersecurity, and enterprise applications-including payroll systems.
Information Systems Security Officer Fusion TechnologyInformation Systems Security OfficerChantilly, VAFull timeFusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Education and Experience: You have a Bachelor's Degree in a related field or an advanced degree in Cybersecurity with 5+ years of experience in within information security or risk management supporting multi-domain SAP or SCI environments.
Help Desk Technician - TS/SCI GD Information TechnologyHelp Desk Technician - TS/SCIChantilly, VirginiaMust possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA A+ CE, CompTIA Network+ CE, CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP), OR Cisco Certified Network Associate (CCNA)-Security. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
NewSystems Administrator LifeNet Health IncSystems AdministratorVirginia Beach, VA$27.10–$36.14 / hourInfrastructure Support: Conducts activities in support of LifeNet Health infrastructure including servers, network devices, operating systems, O365 services, directory services, permissions, patch management, software deployment, and file services. Key Knowledge, Skills, & Abilities: Communication Skills: Basic verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
NewInformation Systems Security Officer (ISSO) — Subject Matter Expert, Level I RividiumInformation Systems Security Officer (ISSO) — Subject Matter Expert, Level IQuantico, VirginiaThe Information Systems Security Officer (ISSO) — (SME), Level I is responsible for providing comprehensive cybersecurity support for a portfolio of 130+ Department of Homeland Security (DHS) Intelligence Enterprise (DHS IE) information systems spanning classified and unclassified environments, including on-premises, cloud, hybrid, and cross-domain solutions. In addition to traditional ISSO responsibilities, the incumbent serves as the Sensitive Compartmented Information Facility (SCIF) Information Security Compliance Representative (ISCR) , ensuring assigned SCIF systems, hardware, and facilities remain compliant with Intelligence Community security policies and accreditation requirements.
Program Management Manager Science Applications International CorpProgram Management ManagerSuffolk, VA$120,001–$160,000 / yearThis role will lead the execution of support for the sustained operation and maintenance of a newly deployed naval enterprise transport network, ensuring 24/7/365 availability and reliability at the Tier II and Tier III levels. SAIC is looking for a Program Manager to lead a team of IT support professionals, ensuring the delivery of high-quality technical support to end-users, and driving continuous improvement in service delivery processes.
Operations Manager System OneOperations ManagerWashington, VARemoteMaintain, support, and optimize key functional areas, including network infrastructure, server infrastructure, network security, telecommunications systems, and service desk. Provide overall leadership and direction for Help Desk, Hosting, and Security operations, ensuring alignment with organizational goals, SLAs, and compliance.
Systems Administration (Operations Support Specialist) Bering Straits Native CorpSystems Administration (Operations Support Specialist)Quantico, VirginiaArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Help Desk Specialist I - Tier 1 Support TEEMAHelp Desk Specialist I - Tier 1 SupportAshburn, VA$48,000–$50,000You will manage inbound support requests through phone, chat, email, and ticketing systems, providing exceptional customer service while troubleshooting application and access issues. Success in this role requires strong technical aptitude, excellent communication skills, and the ability to thrive in a rotating shift environment supporting mission-critical operations.
Level 1 SAP Basis Help Desk Analyst Johnson Technology Systems IncLevel 1 SAP Basis Help Desk AnalystReston, VARemoteJTSi is a federal government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. If you are not reviewing this job posting on our Careers' site http://jtsusa.com/careers or one of our approved job boards we cannot guarantee the validity of this posting.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianFairfax, VA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIFairfax, VA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
NewEnterprise Systems Associate Framatome North AmericaEnterprise Systems AssociateChristiansburg, Virginia$19.70–$25.70 / hourFull timeResponsibilities include supporting end users, resolving routine technical issues, escalating complex problems, contributing to service-level performance, and ensuring continuity of IT services through accurate documentation and adherence to established service desk processes. From our facilities in Virginia, Washington, North Carolina, Pennsylvania, Massachusetts and beyond, we deliver outage services, advanced nuclear fuel technologies, and next-gen reactor innovations that keep the lights on.
NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance General Dynamics CorpNCIS Help Desk Analyst Tier 1 | Active Top Secret clearanceVA$22.26–$28.20 / hourConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
OMC Deskside Technician (Mid-level) Empower AI Inc.OMC Deskside Technician (Mid-level)Arlington, VirginiaFull timeIndependently applies systems analysis techniques and specialized technical knowledge to diagnose and resolve Tier II hardware, software, and connectivity failures for OMC users across NIPRNET, SIPRNET, JWICS, and SAP environments; determines root cause and selects technically appropriate remediation using ITIL IT Service Management (ITSM) model including First Call Resolution and Impact and Priority Based Incident Categorization. Responsibilities: As the OMC Deskside Technician (Mid-Level) , you will act as a model of customer service excellence to all organizational staff members in the 6.14.12 Office of Military Commissions Dedicated Support (OPTIONAL) as part of DISA’s C4E J6 Service Delivery contract.
Information Systems Security Engineer (Isse) LV8D SolutionsInformation Systems Security Engineer (Isse)Chantilly, VAInterested candidates must be knowledgeable of best practices when implementing security controls including software engineering methodologies, security engineering methodologies, security engineering principles, and secure coding techniques and coordinate activities with Assessment and Authorization (A&A) stakeholders. LV8D Solutions is an elite Systems Engineering and Technical Advisory (SETA) company that delivers advanced systems engineering, integration, acquisition, mission operations, network communications, and cybersecurity support to our defense and intelligence customers.
Senior Project Support / Federal Travel Help Desk Specialist - Nasa Wallops ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - Nasa WallopsWallops Island, VARemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Wallops ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA WallopsVARemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Langley ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA LangleyHampton, VARemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
NewSenior Information System Security Officer (ISSO) Amatriot Group, LLCSenior Information System Security Officer (ISSO)Reston, VA$170,000–$201,000 / yearThe Senior ISSO will define, create, and maintain System Security Plans to support Accreditation and Authorization reviews and coordinate with customer security organizations, application development teams, and sustainment teams to maintain and/or obtain an Authority to Operate. The Amatriot Group is looking to hire an Information Systems Security Officer (ISSO) responsible for researching, generating, and validating security controls that support the customer’s Risk Management Framework.
Level 1 Help Desk Support Technician Custom Computer SpecialistsLevel 1 Help Desk Support TechnicianHampton, Virginia$40,000–$48,000 / yearCCS is looking to hire a Helpdesk Support Technician – Level I to be an integral part of our Onsite Services Team whose function is to provide full time, on-site, end user support for client near Hampton Connecticut. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast.
DOD Skillbridge- Support Desk Engineer Endurance IT ServicesDOD Skillbridge- Support Desk EngineerVirginia Beach, VirginiaWe are seeking active duty military personnel looking for an internship through Skillbridge as a Support Desk Engineer to join our team. Ensure all troubleshooting efforts, conversations with clients, vendors, and co-workers are properly recorded on the ticket.
Information Systems Security Officer (Isso) LV8D SolutionsInformation Systems Security Officer (Isso)Chantilly, VAPrepare and review Risk Management Framework (RMF) documentation to include System Security Plans (SSPs), Authorization to Operate (ATO) packages, Risk Assessment Reports (RMR), Security Control Traceability Matrices (SCTMs), Plans of Action and Milestones (POA&M), System Assessment Plans, and Continuous Monitoring Plans . LV8D Solutions is an elite Systems Engineering and Technical Advisory (SETA) company that delivers advanced systems engineering, integration, acquisition, mission operations, network communications, and cybersecurity support to our defense and intelligence customers.
Help Desk Technician - Overnight - Top Secret PROSOFTHelp Desk Technician - Overnight - Top SecretPortsmouth, VAQualifications: Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for Tier III roles in advanced support functions such as system access management, endpoint administration, or incident response. KSAs include: · Basic networking knowledge to diagnose and resolve connectivity issues involving TCP/IP, DNS, DHCP, and VPN technologies.
Oracle Federal Financials R12 Functional SME (P2p, CLM & G-Invoicing) i360technologies, Inc.Oracle Federal Financials R12 Functional SME (P2p, CLM & G-Invoicing)Herndon, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
Oracle Federal Financials R12 Functional SME P2P, CLM & G-Invoicing I360Technologies, Inc.Oracle Federal Financials R12 Functional SME P2P, CLM & G-InvoicingHerndon, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
Oracle Federal Financials R12 Functional SME (P2P, CLM & G-Invoicing) i360technologies, Inc.Oracle Federal Financials R12 Functional SME (P2P, CLM & G-Invoicing)Vienna, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
DAI Help Desk Analyst Redwood Strategy GroupDAI Help Desk AnalystQuantico, Virginia$70,000–$85,000 / yearRedwood Strategy Group (RSG) is a minority owned, Economically Disadvantaged Woman-Owned Small Business (EDWOSB) founded on over 17 years of thought-to-action leadership supporting military departments, Department of Defense, and agencies across the U.S. Federal Government with transformation, strategy, and operations. We work cross-functionally with other teams at MAO, as well as external stakeholders such as DFAS and DAI PMO, to resolve Unmatched Disbursements (UMDs), support the posting of obligations, and make corrections.
Tier 2 Help Desk Specialist Systems Engineering Solutions CorporationTier 2 Help Desk SpecialistAlexandria, VAThis role requires expertise with tools such as Microsoft Intune, SCCM/MECM, Active Directory, Azure AD/Entra, and ServiceNow, along with strong analytical and communication skills to resolve complex hardware, software, and network issues. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms.
NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance General Dynamics CorpNCIS Help Desk Analyst Tier 2 | Active Top Secret clearanceVA$25.63–$31.52 / hourConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
Systems Administrator (Windows) Ukpeagvik Inupiat CorpSystems Administrator (Windows)Dahlgren, VA$70,000–$80,000 / yearBowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). Software support includes but not limited to Windows operating systems, Microsoft Office 365, and various specialty engineering and scientific development software/tools.
Tier 1/2 Service Desk Analyst (Managed Service) StratAcuity Staffing Partners IncTier 1/2 Service Desk Analyst (Managed Service)Richmond, VAIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. The analyst will operate as a key contributor within the Service Desk, supporting daily operations, improving ticket quality, and ensuring compliance with defined SLAs and operational procedures, while delivering a high level of customer service.
Technical Support Analyst in Richmond VA Onsite Syntricate Technologies IncTechnical Support Analyst in Richmond VA OnsiteRichmond, VAWe are seeking a Technical Support Analyst 2 to provide hands-on technical support for end-user computing devices, software, and network-related issues. The ideal candidate will be responsible for installing, configuring, troubleshooting, and maintaining IT hardware and software while delivering exceptional customer service.
Cleared On Site Information Systems Security Engineer - SME (4983) SMXCleared On Site Information Systems Security Engineer - SME (4983)Quantico, VA$114,600–$192,500 / yearHold at least one of the following certifications: Certified Information Systems Security Professional (CISSP) (or Associate), CompTIA Advanced Security Practitioner (CASP) CASP CE, Certified Secure Software Lifecycle Professional (CSSLP), CISSP- Information System Security Engineering Professional (ISSEP), or CISSP- Information System Security Architecture Professional (ISSAP). SMX is hiring a number of Information Systems Security Engineer Subject Matter Experts to support a Law Enforcement OCIO's organization to provide Information Security as a Service support across all their major IT Systems These positions will be on site in Washington, DC, Quantico, VA, Huntsville, AL, or Clarksburg, WV and require an active Top-Secret clearance.
Information Systems Security Officer Leidos Holdings IncInformation Systems Security OfficerAshburn, VA$107,900–$195,050 / yearEnsure that assigned systems are operated, maintained, and disposed of in accordance with applicable policies and procedures NIST SP 800-37, Rev 2, Risk Management Framework for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy, DHS 4300A Policy and Handbook, CBP Information Systems Security Policies and Procedures Handbook (HB 1400-05), and internal CBP (i.e., Office of Information Technology, Security Operations Division, etc.) security policies and practices. Develop, review, maintain, and provide system security documentation for assigned systems, including System Security Plans, Interconnection Security Agreements, Contingency Plans, Plans of Action and Milestones, (POA&M), Waivers, and Exceptions through the DHS FISMA system management tool in use to implement and manage the NIST Risk Management Framework.
Information System Security Officer Oxenham Group LLCInformation System Security OfficerLorton, VA$140,000–$180,000 / yearWorking alongside the ISSM, system administrators, engineers, program managers, and government stakeholders, the ISSO helps ensure systems remain compliant with the Joint SAP Implementation Guide (JSIG), the DoD Risk Management Framework (RMF), and applicable Intelligence Community and DoD directives. Develop, maintain, and update core RMF documentation: System Security Plans (SSPs), Security Control Traceability Matrices (SCTMs), Plans of Action and Milestones (POA&Ms), Security Assessment Reports (SARs), and Continuous Monitoring Plans.
Help Desk / Access Manager - Mid Level EC Technology, LLCHelp Desk / Access Manager - Mid LevelFt. Belvoir, DCDemonstrated experience with access management operations, such as PKI Trusted Agent activities or verifying security clearance information in JPAS or Scattered Castles or validating access using need-to-know applications (JEMS, NCTC, etc.). Core services include cross-domain solutions, secure network access, data management, systems integration, and access relevant reporting across U.S. and multinational platforms.
Help Desk Technician Abacus TechnologyHelp Desk TechnicianQuantico, VirginiaSupport customer requests and troubleshoot including administrative and technical assistance for all aspects and types of workstations, mobile devices, VPN, laptops, and tier one troubleshooting of VTC/Global Video System (GVS) issues prior to escalation. Support administration of user account creations/deletions, configuring devices, device policy creation/management, troubleshooting/resolving problems users have with their devices, and issuing new/replacement hardware.
VRC - Network Administrator 4 - IN PERSON IVS ONLY PeopleNTech LLCVRC - Network Administrator 4 - IN PERSON IVS ONLYAlexandria, VAIT vendor and contractor management Required 5 Years IT asset and software license tracking Required 5 Years Project coordination and ticket/task management Required 5 Years Help desk triage and escalation Required 5 Years Website content coordination (not development) Required 5 Years General networking and systems knowledge (awareness level) Required 3 Years Microsoft Office / productivity tools Required 3 Years Cybersecurity awareness and VITA/COV compliance coordination Highly desired 2 Years Hands-on network or systems administration Nice to have 3 Years Hands-on cybersecurity engineering Nice to have 3 Years VITA IT procurement / eVA system experience Nice to have 3 Years General IT knowledge across networking, systems, web, and cybersecurity — enough to speak the language and triage issues.
VDACS - Technical Support Analyst 4 - IN PERSON IVs Required PeopleNTech LLCVDACS - Technical Support Analyst 4 - IN PERSON IVs Required1390 Ridgeview Drive Allentow, VAA new online platform called Evoke launched in February for the Office of Charitable and Regulatory Programs, Consumer Protection (CP), to now receive digital applications and renewals from the more than 12,000 charitable organizations that register to solicit funds in the Commonwealth. Extensive experience providing customer or technical support for SaaS or low code/no code applications (e.g., ServiceNow, Appian, Power Platform) Required 8 Years .