Account Management Jobs in Cambridge, MA

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The AE candidate will need to develop a deep understanding of our clients' business, operations, and exposures to evaluate the nature, probability, and magnitude of loss potentials and build client-specific risk improvement strategies that clearly demonstrate FM's value-add. By aligning FM products and services to each client's unique needs and partnering with Account Managers to produce cohesive, client-facing deliverables, the AE will reinforce a tailored account strategy and the tangible value FM brings to each client's organization.

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual’s skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

The ideal candidate will have strong experience in customer service, technical troubleshooting, and helpdesk ticketing systems and a proven ability to diagnose issues, drive timely resolutions, and ensure client satisfaction across phone, email, and chat channels. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

li>Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Establish plans and strategies to expand the customer base in the marketing area and contribute to the development of training and educational programs for clients and Account Representatives.

Job Description.

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Due to growth and expansion in the Greater Boston Market, Uline, a name millions of businesses across North America know and trust, is looking for multiple experienced Sales Account Managers.

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.

A rapidly growing ingredient solutions provider is seeking a Technical Sales Manager / Business Development Manager to drive expansion of its lipid-based powder portfolio across North America. This is a high-impact, commercially focused role responsible for developing new business, strengthening strategic customer relationships, and accelerating growth within the food, beverage, and nutritional ingredient markets.

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This company is a global leader in air filtration and indoor air quality solutions, providing products and systems that help control contaminants, improve energy efficiency, and support healthier environments in commercial, industrial, and institutional buildings. Develops and maintains long-term relationships with customers and prospects across the assigned market, while actively identifying and pursuing new business opportunities through research and market insight.

li>Engage directly with engineering teams at customer sites to assess technical fit, answer deep technical questions, and build credibility that turns technical wins into closed deals.

This position sits on the Defined Contribution (DC) Intermediary Team, part of our U.S. Wealth organization, and plays a critical role in driving growth across key intermediary relationships, including recordkeepers, aggregators, and 3rd party trust companies.

p>As a Senior National Account Manager, you will:

• Own and execute the national account strategy for a defined set of the firm's largest intermediary platforms, driving asset growth and improving placement for State Street Investment Management solutions (ETFs, mutual funds, model portfolios, SMAs, direct indexing, and alternatives).
• Develop and deepen relationships with key home office and platform decision-makers (e.g., CIO, Head of Research, due diligence teams, investment committees), serving as the senior point of contact and escalation owner for complex platform needs.

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• A minimum of 4 years of SaaS Account Management team leadership experience in a Manager, Account Management or Senior Manager, Account Management role at a B2B SaaS company with direct responsibility for revenue retention and expansion and Account Management team performance.

strong>Required Experience, Skills, and Education

• A minimum of 4 years of SaaS Account Management team leadership experience in a Manager, Account Management or Senior Manager, Account Management role at a B2B SaaS company with direct responsibility for revenue retention and expansion and Account Management team performance..

  Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.

p>Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. After launch, you will proactively monitor field execution: creating action plans based on analytics-backed insights on key success factors, mining for field-generated best practices, and removing obstacles to optimal execution.

p>If you like solving hard problems with managers, care about growing our dealer business, and enjoy turning good reps and leaders into great ones, this role is for you. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways.

p>The Director of Enterprise Account Management at Docebo is responsible for driving the growth of existing customer accounts by leading a team of 5-8 enterprise account managers. This role focuses on increasing revenue through upselling, cross-selling, and renewals while ensuring high levels of customer satisfaction and retention.

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Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.

strong>Required Experience, Skills, and Education

• ​​A minimum of 7 years of progressive team management experience in SaaS account management, SaaS sales, or SaaS customer success with responsibility for revenue retention and expansion, with at least 3 years at the Director level or above..

  Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.

p>Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey.

Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. The Senior Director will provide direction and oversight to account teams in managing contract deliverables, compliance requirements, clinical strategies, and cost management initiatives, while promoting best practices and operational consistency across markets.

Collaboration

p>For a full overview, visit https://hrportal.ehr.com/statestreet/Home.. The individual will partner closely with senior national account managers, regional consultants, and cross-functional teams to support and execute strategic sales initiatives, with a focus on increasing market share and advancing business growth within the DC Intermediary channel.

p>In-addition-to-the-base-salary,-this-role-may-be-eligible-for-an-annual-bonus,-equity,-and-other-discretionary-bonuses.-Synopsys-offers-comprehensive-health,-wellness,-and-financial-benefits-as-part-of-a-competitive-total-rewards-package.-The-actual-compensation-offered-will-be-based-on-a-number-of-job-related-factors,-including-location,-skills,-experience,-and-education.-Your-recruiter-can-share-more-specific-details-on-the-total-rewards-package-upon-request.-The-base-salary-range-for-this-role-is-across-the-U.S.

At-Synopsys,-we-want-talented-people-of-every-background-to-feel-valued-and-supported-to-do-their-best-work.-Synopsys-considers-all-applicants-for-employment-without-regard-to-race,-color,-religion,-national-origin,-gender,-sexual-orientation,-age,-military-veteran-status,-or-disability.

You will act as a senior solution-oriented leader that thrives on developing lasting relationships between the client and agency teams, and position teams to effectively introduce new digital solutions to changing market conditions.

In 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.

This role demands a visionary leader proficient in nurturing new business relationships with key decision-makers and developing fresh revenue streams while maintaining a strong foothold in Software Engineering, Data, Cloud, and Digital practices.

Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). Candidates living in Atlanta, Austin, Bentonville, Boston, Chicago, Cincinnati, Cleveland, Dallas, Houston, Jersey City, Minneapolis, Nashville, New York City, Los Angeles, San Francisco, Seattle, or St.

p>Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Motive is seeking a Director of SMB Expansion Sales & Account Management to drive growth across our existing small and medium-sized customer base through outbound sales, while also reducing churn among escalated accounts at risk of cancellation or contraction.

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Experience with evangelizing transformational ideas (e.g., digital transformation and organizational change) and building a vision for large enterprise clients, leading to real long-term value via the use of advanced software engineering and technology consulting services.

p>Essential Functions:

• Account for vendor invoices utilizing required expense allocations and ensuring vendors are billing according to contracts, negotiated rates and property budgets.

Internal and External Contacts:

Property Management AP Support Specialist regularly interfaces with various Boston Properties vendors/contractors, personnel, tenants, and consultants.

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p>The Senior Billing & Accounts Specialist owns end to end invoicing and accounts receivable for a diverse and highly complex portfolio of sponsored projects, ensuring timely, accurate billing, active accounts receivable follow-up and full payment resolution in accordance with sponsor terms, federal and nonfederal regulations, and University policy.

p>The Senior Billing & Accounts Specialist owns end to end invoicing and accounts receivable for a diverse and highly complex portfolio of sponsored projects, ensuring timely, accurate billing, active accounts receivable follow-up and full payment resolution in accordance with sponsor terms, federal and nonfederal regulations, and University policy.

You will support our national portfolio of company-operated sites and partner schools, building the systems and leading the teams that help Founders grow stronger schools over time.

More specifically, we are looking for candidates with:

• 7+ years of experience in school leadership, customer success, or other roles supporting school operators, founders, or education entrepreneurs.

p>Preferred Qualifications • Good communication and documentation skills • Proficient in Microsoft Office, Word, Excel, and PowerPoint • Familiar with Office 365 • Presentation skills will be presenting findings and information to the End User Support team • Self-starter, working independently • Collaborate with Accounts Management Team. We provide enterprise-level information technology services, including network management and security, computer operations, application hosting, desktop provisioning, and management, and modern and responsive digital services to 40,000 internal stakeholders, plus the residents, business owners, and visitors to the Commonwealth of Massachusetts.

The Health Plan Clinical Advisor is responsible for proactively managing the clinical relationship alongside the business lead (SAE/SAD) to understand and drive each of their client's priorities, financial targets, clinical goals and other commitments to their leadership. The Health Plan Clinical Advisor will analyze and evaluate the client's data and competitive marketplace conditions and forces to develop and execute a comprehensive business plan that supports the client's short- and long-term profitability and growth strategies.

In 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.

What our Employees are saying about us on Glassdoor:

"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.".

The company has achieved multiple industry firsts, including being the first to power a demonstration vehicle with a global OEM (Mercedes- Benz) which achieved over 1,200 km (749 mi) of range, and the first to earn UN 38.3 certification for automotive-sized lithium-metal solid-state cells, the first to deliver B-samples of automotive-sized solid-state batteries to major OEMs.

The company has achieved multiple industry firsts, including being the first to power a demonstration vehicle with a global OEM (Mercedes- Benz) which achieved over 1,200 km (749 mi) of range, and the first to earn UN 38.3 certification for automotive-sized lithium-metal solid-state cells, the first to deliver B-samples of automotive-sized solid-state batteries to major OEMs.