NewSenior Director, Account Management LevelTen EnergySenior Director, Account ManagementSeattle, WA$185,000–$210,000 / yearAs Senior Director of Account Management, North America, you will lead the customer engagement function for every active LevelTen account in the region — across developers, corporate and utility buyers, advisors, partners, and data center hyperscalers. Corporate buyers, hyperscalers, and developers all need better tools and trusted partners to navigate an accelerating clean energy market, and LevelTen’s marketplace is the connective tissue.
NewAccount Manager – Specialty Pharmacy (Infusion Therapies) JobotAccount Manager – Specialty Pharmacy (Infusion Therapies)Seattle, WA$95,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.
NewSales Representative / Retail Account Manager (RAM) IDT CorporationSales Representative / Retail Account Manager (RAM)Seattle, WAOur flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDTs mission of enabling people to keep in touch and share resources with family and friends worldwide. RAMs develop a weekly cycle to sell IDT Retail products into retail via a designated route established by his/her Regional Sales Manager.
NewEnterprise Account Executive - Named Accounts PlaidEnterprise Account Executive - Named AccountsSeattle, WA$309,900–$330,000 / yearSignificant experience (9+ years of quota-carrying experience) in a new revenue role, with a strong track record of closing enterprise-level deals (including 4+ years focused on enterprise customers). We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
NewAccount Director Enterprise Sales PendoAccount Director Enterprise SalesSeattle, WARemote$280,000–$320,000 / yearEnterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success.
NewMulti-Specialty Account Manager - Seattle, WA LundbeckMulti-Specialty Account Manager - Seattle, WAEverett, WA$110,000–$132,000We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
NewAccount Executive - Fintech Named PlaidAccount Executive - Fintech NamedSeattle, WA$285,108–$309,000 / yearWe work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Win as a team — in partnership with your outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod.
Account Executive - Dealer Channel, West Region ECLAROAccount Executive - Dealer Channel, West RegionRenton, WAAs the face of Client to the assigned dealers, will collaborate with dealer principals, sales reps, and end-user customers to drive Client's visibility, promote key programs, and ensure alignment on shared revenue goals for digital imaging office products in the Western United States Region. Knowledge of, or ability to learn, technical product and workflow knowledge to assist the Dealer Sales Channel and End User Customers with detailed analysis and recommended Client's hardware and software solutions.
NewAccounting Manager JobotAccounting ManagerBellevue, WA$90,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a forward-thinking accounting firm specializing in tax services, business assurance, and financial consulting for privately held mid-market businesses and high-net-worth individuals across the Pacific Northwest.
NewRegional Sales Manager - Western US - Commercial Roofing JobotRegional Sales Manager - Western US - Commercial RoofingSeattle, WA$130,000–$160,000 / yearThe Regional Sales Manager will oversee sales performance across multiple locations in the Western U.S. This person will be responsible for leading commercial roofing sales teams, driving revenue growth, strengthening customer relationships, and building a repeatable sales process across the region. The right person will understand how to motivate experienced sales professionals, hold teams accountable to measurable activity, identify market opportunities, and help close significant re-roof, service, and maintenance roofing projects.
Sales and Operations Management Trainee PenskeSales and Operations Management TraineeSeattle, WAFull timeWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
NewTerritory Manager of Healthcare Partnerships - Washington/Oregon Mom's MealsTerritory Manager of Healthcare Partnerships - Washington/OregonSeattle, WARemote$78,836–$110,000Effectively present Mom’s Meals products and services to a variety of audiences including managed care organizations as well as case managers, social workers, physicians, nurses and dietitians. Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient weekly sales routes to meet scheduled meetings, drop-ins, and client educational opportunities.
NewMulti-Specialty Area Sales Manager - Pacific Northwest LundbeckMulti-Specialty Area Sales Manager - Pacific NorthwestSeattle, WA$180,000–$200,000Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
NewTechnical Sales Lead - Engineering Background LokaTechnical Sales Lead - Engineering BackgroundSeattle, WARemote$150,000–$200,000 / yearYour engineering and/or cloud account management experience is more important than your sales record: The former builds the kind of knowledge you’ll need to hit the ground running; the latter you’ll earn along the way. Someone who loves the rush of helping businesses succeed by advising the most appropriate technical solutions and derives genuine joy from diagnosing cloud architecture challenges.
NewOutside Sales Representative Sunbelt RentalsOutside Sales RepresentativeLynnwood, WA$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Sr. Manager, Program and Project Management-Pharmacy Accounts and Sales Support Blue Shield of CASr. Manager, Program and Project Management-Pharmacy Accounts and Sales SupportSeattle, WAFull timeAdditionally, this role is responsible for the leadership of the pharmacy accounts and sales support team to support employer group account management and client renewal, as well as new membership acquisition activities for fully insured and self-funded pharmacy membership. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Sr Manager, Techincal Account Management WEX INCSr Manager, Techincal Account ManagementSeattle, WAFull timeYou will lead a team that acts as a strategic partner to customers, helping them adopt SRE principles, improve reliability posture, and operate mission-critical systems at scale. As a Senior Manager for TAM, you will lead a team of Technical Account Managers focused on Site Reliability Engineering (SRE)-aligned customer outcomes.
Manager, Technical Account Management T-Mobile USA, IncManager, Technical Account ManagementBellevue, WAFull timeBachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experienceOR combination of education and experience deemed equivalent (Required) . Technical Support Knowledge of wireless networks products and services and Basic IP, Networking (TCP/IP), Wireless Technologies, Ethernet Technology, and IOT Applications.
Senior Director, Partner Account Management - Stellarus Blue Shield of CASenior Director, Partner Account Management - StellarusSeattle, WAFull timeIn this role, you will be accountable for end-to-end management of Stellarus' partner portfolio, including both strategic build-with partners and the Stellarus Marketplace partnership program, which delivers partner offerings to customers through API integrations with the Stellarus core platform. This role sits at the intersection of business strategy, product, and technology, and is responsible for ensuring partnerships translate into durable products, scalable integrations, and measurable business outcomes.
Director, Account Management (MedInsight) Milliman, IncDirector, Account Management (MedInsight)Seattle, WARemoteFull timeThe ideal candidate has a proven playbook for redesigning AM operating systems (renewal health scoring, account tiering, planning cadences, expansion identification, and comp/incentives) and can independently diagnose issues, design solutions, and drive execution. MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.
National Account Manager JAS Forwarding (USA), Inc.National Account ManagerSeattle, WAFull timeOur services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The National Account Manager will ensure that they coordinate their efforts within their assigned group of stakeholders for each client (Regional Account Manager, Global Account Manager and local operations).
Enterprise Account Manager McKinstryEnterprise Account ManagerSeattle, WAFull timeThis role is designed to drive durable, recurring value both internally and externally aligning McKinstry's operational excellence with the evolving needs of clients in the life sciences and healthcare verticals. contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.
Account Manager Hilti North America Inc.Account ManagerEverett, WAFull timeTime and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory. Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
Strategic Account Manager McKinstryStrategic Account ManagerSeattle, WA$93,600–$163,400 / yearFull timeIntermediate working knowledge of Microsoft Word, Excel, Outlook and Project required; working knowledge of SharePoint preferred, knowledge of CRM a plus. contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.
Key Account Manager (Aerospace) Parker Hannifin CorporationKey Account Manager (Aerospace)Woodmont Beach, WA$138,150–$241,850 / yearFull timeParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges.
Strategic Account Manager (Retail Decorator and Merch Printer), Texas (Houston & SanMarStrategic Account Manager (Retail Decorator and Merch Printer), Texas (Houston &Issaquah, WA$120,000–$170,000 / yearFull timeAn effective SAM grows market share across the US with decorators and printers that primarily service licensed and branded apparel for retailers, national events, music tours, and multi-chain businesses, and increases growth and profitability for both our customer and SanMar. Sell SanMar's value proposition effectively through targeted presentations and conversations with executives at the corporate level and support presentations and other communications regarding strategic plans together with Territory Managers to the office level.
Strategic Account Manager (Retail Decorator and Merch Printer), California (Los SanMarStrategic Account Manager (Retail Decorator and Merch Printer), California (LosIssaquah, WA$120,000–$170,000 / yearFull timeAn effective SAM grows market share across the US with decorators and printers that primarily service licensed and branded apparel for retailers, national events, music tours, and multi-chain businesses, and increases growth and profitability for both our customer and SanMar. Sell SanMar's value proposition effectively through targeted presentations and conversations with executives at the corporate level and support presentations and other communications regarding strategic plans together with Territory Managers to the office level.
Sales Account Manager Burkhart Dental SupplySales Account ManagerEast Port Orchard, WAFull timeYou will drive the sales cycle, including driving equipment and service sales volume by working closely with your Equipment Specialist and Service Technicians to nurture current client relationships, developing new and existing clients and sales opportunities and seeing each client through the sales process. Through varying backgrounds, points of view, and experiences, we come together to provide products and services of the highest quality, reliability, and integrity across a diverse spectrum of customers.
Strategic Customer Success Account Manager FlightSafety International IncStrategic Customer Success Account ManagerSeattle, WAFull timeUsing Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
Account Manager Motorola SolutionsAccount ManagerSeattle, WAFull timeDevelop strong relationships with key decision makers and influencers within and outside ofpublic safety (Sheriff, Mayor, CIO, Police Chief, Fire Chief, and other officials) in order tounderstand and influence technology and funding priorities. Develop and implement a comprehensive sales plan for each "target" account and orgeography and their buying centers covering the full portfolio of Motorola products, software, andservices (core and emerging technologies).
Strategic Account Manager - Stellarus, Principal Blue Shield of CAStrategic Account Manager - Stellarus, PrincipalSeattle, WAFull timeThe Strategic Account Manager - Stellarus, Principal is a senior individualcontributor role responsible for managing and growing a portfolio of strategic customer accounts that are important to Stellarus' growth and customer outcomes, but do not carry the same enterpriselevel risk or visibility as flagship accounts. In this role, you will serve as the primary account owner for assigned strategic customers, developing account strategies, driving value realization and solution adoption, and partnering across Product, Technology, and Operations teams to deliver measurable business outcomes.
Sr. Account Manager (Utilities) Motorola SolutionsSr. Account Manager (Utilities)Seattle, WARemoteFull timeMotorola Solutions, Inc., Enterprise Strategic Accounts Team provides mission/business critical communications products, video security solutions, enterprise software, and services to large global enterprise customers. Account Manager (Utilities) is responsible for coordinating all facets of Motorola Solutions' business relationship within their assigned account base including demand generation, sales, strategic account planning and overall client relationship management.
National Account Manager, Club Channel Team LG Electronics USA, Inc.National Account Manager, Club Channel TeamClyde Hill, WAFull timeOur salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. As a National Account Manager for the Club Channel team, you will be a sales professional responsible for growing LG's market share for specific accounts within the club retailer channel.
Account Manager, Secure Access Service Edge Check Point Software Technologies, Inc.Account Manager, Secure Access Service EdgeSeattle, WAFull timeAt Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. In addition to the base compensation, certain roles are eligible for additional compensation, including an annual bonus or sales incentive based on revenue or utilization, depending on the terms of the plan and the employee's role.
Account Manager, AWM (West Region) - Future Opportunities Smith & Nephew, Inc.Account Manager, AWM (West Region) - Future OpportunitiesSeattle, WA$75,000–$110,000 / yearFull timeAs an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.
Key Account Manager NIDEC MOTOR CORPORATIONKey Account ManagerClyde Hill, WAFull timeAccount Performance Tracking and Reporting: Proactively lead processes related to assigned key accounts, establishing shared performance objectives, financial targets, and critical milestones across short, mid, and longterm horizons-fully aligned and endorsed by both organizations' leadership teams. Nidec is the world's leading manufacturer of electric motors, drives, and controls, powering nearly everything that spins and moves, from smartphones and household appliances to electric vehicles, factories, data centers, aircraft, and critical infrastructure.
Regional Account Manager, aHUS, Tacoma - Spokane WA AstraZeneca Pharmaceuticals LP (AZPLP)Regional Account Manager, aHUS, Tacoma - Spokane WATacoma, WAFull timeCollaborating closely with internal cross-functional stakeholders, including PNH Regional Account Manager(s), TLL(s), SAL(s), MSL(s), FRM(s), PEM(s), Market Access, Diagnostics, and enterprise partners. The RAM will be assigned a sales territory focused on Academic Centers, Community Hospital Systems, Physician Clinics, and Infusion Centers primarily focused on Nephrology and Hematology.
Hepatology Account Manager - Seattle, WA GlaxoSmithKlineHepatology Account Manager - Seattle, WASeattle, WARemoteFull timeThe role of the Account Manager is to serve as the primary liaison with our largest customers and to engage C/D level clinical & non-clinical stakeholders to understand unique customer needs & priorities and to deliver a customized value proposition. Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the Regional Sales Director, brand team, and other support partners to deliver exceptional customer experience.
Hepatology Account Manager - Portland GlaxoSmithKlineHepatology Account Manager - PortlandRenton, WARemoteFull timeThe role of the Account Manager is to serve as the primary liaison with our largest customers and to engage C/D level clinical & non-clinical stakeholders to understand unique customer needs & priorities and to deliver a customized value proposition. Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the Regional Sales Director, brand team, and other support partners to deliver exceptional customer experience.
Sr. Technical Account Manager FlightSafety International IncSr. Technical Account ManagerSeattle, WAFull timeThe Technical Account Manager (TAM) acts as a trusted advisor for enterprise customers covered by a TAM entitlement, working to ensure the technical health of their Docusign implementations. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
Strategic Account Manager SanMarStrategic Account ManagerIssaquah, WA$120,000–$170,000 / yearFull timeTravel 1-2 weeks per month primarily for meetings and presentations at: corporate headquarters, trade shows, industry events, national account sales events, and from time-to-time coordinated meetings at key accounts/offices with SanMar Territory Managers. Work with sales analytics team to collect and analyze data concerning Strategic Account sales, profitability, programs and activities and work collaboratively across sales team to understand changes in business trends.
Account Manager SMB- Business Sales Verizon WirelessAccount Manager SMB- Business SalesSilverdale, WA$39,500–$64,700 / yearFull timeWhether you're continuously hunting and prospecting for new business or growing existing accounts, you'll consult with customers to identify their business challenges and recommend tailored solutions to solve them and ultimately deliver a powerful return for customers while improving their business and growing our revenue. With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and the way businesses connect.
Mobile Account Mgr Parker Hannifin CorporationMobile Account MgrSeattle, WA$87,050–$145,250 / yearFull timeParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
Territory Account Manager Seattle, WA GlaxoSmithKlineTerritory Account Manager Seattle, WASeattle, WARemoteFull timeViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Injectable Treatment Sales team. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
ViiV Healthcare (GSK) Territory Account Manager - Seattle, WA GlaxoSmithKlineViiV Healthcare (GSK) Territory Account Manager - Seattle, WASeattle, WARemoteFull timeViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Injectable Treatment Sales team. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
Account Manager Lead Swire Pacific Holdings Inc.Account Manager LeadBellevue, WA$68,690–$90,156 / yearFull timeEnsure Customer Marketing Agreements (CMA) are followed throughout the year, by regularly confirming with Key Account Manager (KAM) and customer location general manager on the details of the CMA. Sell in additional displays, new products, and other promotional items throughout the assigned store to increase sales volume and generate additional sales revenue.
Strategic Account Manager Motorola SolutionsStrategic Account ManagerSeattle, WAFull timeAvigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. Identify key end-users and equip the team with resources to engage with contacts quickly and effectively, resulting in Motorola Solutions' differentiation, market leadership, and subject matter expertise that will help close deals.
Account Manager- Fully Remote NIDEC MOTOR CORPORATIONAccount Manager- Fully RemoteClyde Hill, WARemoteFull timeKey Responsibilities:Develop and implement sales strategies to achieve sales targets and goalsEstablish and maintain relationships with key decision-makers within customer accountsIdentify opportunities for business growth and expansion within customer accountsManage and report on sales pipeline, forecasting monthly and quarterly revenuesCollaborate with internal teams to ensure customer satisfaction and timely delivery of products and servicesProvide regular reports to senior management on account performance and sales activityQualifications:Bachelor's degree in Business, Marketing, or a related field2-5 years of experience in Account Management, IT Industry and Sales with a proven track record of successExcellent communication, negotiation, and organization skillsA strong understanding of the market and industry trendsAbility to work independently and as part of a team in a fast-paced environmentProficient in Microsoft Office and CRM softwareWillingness to travel up to 25% of the time. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.
Key Account Manager Dematic CorpKey Account ManagerBellevue, WA$76,000–$112,000 / yearFull timeThe ideal candidate will bring a blend oftechnical acumen,strategic negotiation skills, anddeep relationship management experienceto drive long-term success. We are seeking a Strategic Account Managerwho can navigate complex stakeholder environments and lead our relationship with Amazon's Advanced Robotics Solutions (ARS) team.
Senior Technical Account Manager Snowflake Inc.Senior Technical Account ManagerClyde Hill, WA$111,000–$145,900 / yearFull timeYou will also engage product, engineering, support, and other cross-functional team members to advocate for customer-impacting issues at scale, proactively educate customers post-production, and provide technical guidance. Lead customers through Well-Architected Framework outcomes, including security hardening (MFA, SSO/SAML, RBAC), DR/BCP readiness, AI observability and alerting design, platform modernization, and performance and cost optimization.