Engage Underwriting, Product, Clinical, Pharmacy, Operations, Finance, Legal, Compliance, and other functions to support client education, product and program adoption, account-level changes, and delivery of BCBSRI’s value proposition, while maintaining the account manager as the primary coordinator of the ongoing client relationship. Direct a team of account management professionals serving fully insured and self-insured/ASC customers, with accountability for consistent execution of account management model, contractual and service commitments, renewal readiness, client education, performance reporting, issue resolution, and overall relationship.