As an Senior Manager Account Management for the Aetna business, you will help build and maintain our business across national accounts, middle markets, small group markets, and specialized verticals by articulating the member and client journey across Aetna Technology's full portfolio of products and platforms - including member-facing digital experiences, provider- and plan sponsor-facing tools, and underlying technology capabilities that support the enterprise. The focus is on relationship building, championing the voice of the customer, owning solution demonstrations and technology strategy updates, and supporting the enterprise in meeting adoption and satisfaction goals across all Aetna Technology solutions - not limited to any single product line or organization.