OTHER

FEED

UNKNOWN

Candidates must have advanced Excel skills, including experience with Pivot Tables, SUMIFS, VLOOKUP/XLOOKUP, and formula‑driven spreadsheets, and typically possess 3–10 years of experience in billing, accounts payable, accounting, bookkeeping, or large‑scale enterprise billing. Billing Specialist I: Demonstrates the ability to complete basic billing data entry, completes non-complex report formatting, shows an understanding of the operations that occur in Casella Resource Solutions, creates invoices, and resolves any billing-related issues.

HOUR

Position Summary:
The Billing Specialist performs a variety of routine and non-routine, simple to moderately complex billing functions to ensure the proper preparation of accurate, timely bills to customers in accordance with service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts.  While this position may offer remote flexibility, candidates must be available to travel to the office for onboarding, training, and periodic in-person collaboration. Preference will be given to candidates who can work primarily in person at our Rutland location; however, we are open to remote/hybrid arrangements for highly qualified applicants. The hiring range for this role is $21.00 to $23.00 per hour. Final compensation will be determined based on experience and skills.  We believe in transparent pay and career development. This role offers growth opportunities, with clearly defined career paths, regular feedback, skill-building opportunities, and access to internal advancement. Compensation may increase with expanded responsibilities or promotion. 

Key Responsibilities:
<ul><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Gains a thorough understanding of all components that make up the operations of Casella Resource Solutions (CRS), including the different lines of business, customer base, equipment, division structure, and services offered by the company to increase efficiency and value in our billing process.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Understands correct procedures for billing and processing sales adjustments for assigned accounts within the billing systems to enable efficient billing processes, and is knowledgeable of Casella’s systems, operations, and processes to supply information upon request of the customer and/or other department.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Audits weight tickets for the current month prior to the month-end close to ensure accurate billing.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Maintains on-time monthly invoicing for all CRS-assigned accounts. </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Reconciles monthly rebate accounts associated with assigned customers/vendors and makes any necessary corrections.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Understands how to run billing reporting when necessary.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Assists the Collection department and the finance team with special project assignments as needed.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Maintains monthly customer-specific reporting requirements.</li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Completes monthly customer-level profit and loss spreadsheet after billing conclusion at the end of the month. </li><li style="font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt">Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services, and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.</li><li style="list-style-type:none;font-family:'arial' , 'helvetica' , sans-serif;font-size:10pt"> Career Path Definitions & DistinctionsBilling Specialist I: Demonstrates the ability to complete basic billing data entry, completes non-complex report formatting, shows an understanding of the operations that occur in Casella Resource Solutions, creates invoices, and resolves any billing-related issues. Billing Specialist II: Demonstrates the ability to complete accurate, more complex reports, complete complicated rebate transactions, focus on more detailed and complicated weight tickets, receiving reports, pricing structures, and transactions.   Performs associated accounts payable for assigned customer accounts in addition to billing.  Prepares customer-level profit-and-loss spreadsheets monthly.  Billing Specialist Sr.: Demonstrates the ability to complete analysis of account billing, has a clear understanding of the relationship between pricing, volume, and vendor changes on accounts.  Has the ability to assist account managers and the finance team on items impacting the customer level P & L. Handles work-related projects specific to accounts as assigned by other members of the finance team. Displays leadership and training skills and applies them to the supervision, hiring, training, and reviewing billing roles and processes.  </li></ul>

Education, Experience & Qualifications:
<div>The ideal candidate will bring strong relationship management skills and a high level of attention to detail, along with proficiency in the Microsoft Office suite—particularly Excel. This role requires excellent verbal, written, analytical, and formal presentation abilities, as well as the capacity to work accurately under pressure in a fast‑paced environment. A thorough understanding of billing transactions and processes is essential. Candidates must have advanced Excel skills, including experience with Pivot Tables, SUMIFS, VLOOKUP/XLOOKUP, and formula‑driven spreadsheets, and typically possess 3–10 years of experience in billing, accounts payable, accounting, bookkeeping, or large‑scale enterprise billing. Prior experience in the waste industry and previous remote or hybrid work experience are preferred. A high school diploma or GED is required, while an accounting or finance‑related degree or background is preferred. Additional requirements include the ability to meet specific monthly billing cycle deadlines and legal eligibility to work in the United States.</div>

Attributes:
Analytical, team-oriented individual who is attentive to detail, hard worker, creative, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information. 

Benefits:
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Boot & Clothing Allowance, Safety Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, Tool Allowance, and More.

Casella Waste Systems, Inc.

Billing Specialist

Accounting

Accounting Close

Accounts Payable

Analysis Skills

Billing

Bookkeeping

Data Entry

Detail Oriented

Develop and Maintain Customers

Finance

High School Diploma

Leadership

Microsoft Excel

Microsoft Office

Onboarding

Operations Processes

Pivot Tables

Presentation/Verbal Skills

Pricing

Profit & Loss

Reconciliation

Relationship Management

Sales

Sales Management

Spreadsheets

System Operations

Team Player

Time Management

Training/Teaching

Transaction Processing/Management

Vlookups

Willing to Travel

Writing Skills

[AW]-iCims

FULL_TIME

YEAR

The ideal candidate thrives in a technical manufacturing environment, communicates effectively with both internal teams and external stakeholders, and takes a proactive, customer-first approach to managing long-term partnerships. • Account Management & Customer Relationships: Serve as the primary point of contact for assigned accounts, building strong, long-term relationships through consistent communication and high-value engagement.

ROLE OVERVIEWWe are seeking a motivated and technically adept Account Manager to manage and grow key customer relationships within the custom precision optics sector. This role is responsible for driving account performance, supporting complex quoting and order execution, and ensuring a high level of customer satisfaction across mission-critical programs. The ideal candidate thrives in a technical manufacturing environment, communicates effectively with both internal teams and external stakeholders, and takes a proactive, customer-first approach to managing long-term partnerships.KEY RESPONSIBILITIES• Account Management & Customer Relationships: Serve as the primary point of contact for assigned accounts, building strong, long-term relationships through consistent communication and high-value engagement. Maintain regular contact with customers to ensure satisfaction and alignment on priorities.• Customer Requirements & Project Coordination: Develop a deep understanding of customer technical requirements, timelines, and business objectives. Proactively manage expectations and coordinate internally to ensure successful execution of orders and projects.• Quoting & Proposal Support: Collaborate with engineering, operations, and sales teams to support the development of accurate and competitive quotes. Provide customer insights to ensure proposals align with technical specifications and commercial expectations.• Account Planning & Growth Strategy: Lead account planning efforts, including performance reviews, forecasting, and strategic growth discussions. Identify opportunities to expand business within existing accounts by understanding customer applications and future needs.• Order & Program Oversight: Monitor customer orders from quote through delivery, ensuring alignment between customer expectations and internal execution. Coordinate with production, purchasing, and shipping teams to resolve issues and mitigate risks.• Performance Tracking & Reporting: Track key account metrics including revenue, order activity, and delivery performance. Contribute to sales forecasting and support broader operational planning initiatives.• Industry Engagement & Market Awareness: Represent the company at customer site visits, trade shows, and industry events. Maintain awareness of market trends, customer developments, and competitive positioning within the precision optics industry.• Cross-Functional Collaboration: Work closely with operations, engineering, quality, and finance teams to ensure seamless communication and execution across all customer-related activities.QUALIFICATIONS• Bachelor’s degree required; technical discipline strongly preferred• 3+ years of experience in account management, technical sales, or business development, preferably in a manufacturing environment• Exceptional attention to detail and organizational skills with the ability to manage multiple accounts and priorities simultaneously• Proficiency in Microsoft Office, particularly Excel• Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders• Demonstrated ability to work independently and take ownership of customer relationshipsPREFERRED QUALIFICATIONS• Experience in precision manufacturing, optics, or a related technical industry• Familiarity with ERP and CRM systems• Experience supporting government or defense-related customers• Knowledge of quality standards such as ISO 9001 or AS9100• Working familiarity with export compliance requirements including ITAR, DFARS, and CMMCWORK ENVIRONMENTThis is a full-time, on-site position based at our Lebanon, NH facility. The role requires regular collaboration with sales, engineering, operations, and customer stakeholders in a professional office environment within a precision manufacturing setting. Travel may be required for customer meetings, site visits, and industry events.• Primarily sedentary desk work with extended periods at a computer workstation• Must be able to occasionally lift and carry up to 20 lbs (filing, supply management, document handling)• Ability to sit, stand, and move throughout the office for extended periods• Close visual acuity required for reviewing technical documents, emails, and ERP/CRM data• Work is performed in a professional office environment within a manufacturing facility; noise level is generally low to moderateReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.  BENEFITSBond Optics offers a comprehensive benefits package including:• Paid vacation and holidays• Health, dental, and vision insurance• 401(k) with employer matching• Life insurance and short-term disability• Day shift schedule, Monday through FridayWHY BOND OPTICSBond Optics is a respected name in precision optical manufacturing, providing fabrication, CNC machining, and coating services to defense, aerospace, research, and commercial optics customers. We offer a collaborative, technically driven work environment where attention to detail matters and every team member contributes directly to the quality of our products and delivery commitments.ITAR / Export Control Requirement This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR). Accordingly, applicants must be U.S. Citizens, U.S. Permanent Residents (Green Card holders), or persons admitted as refugees or granted asylum status under 8 U.S.C. § 1157–1158, as required under 22 CFR § 120.15. Bond Optics is unable to sponsor work visas for this position.EQUAL EMPLOYMENT OPPORTUNITYBond Optics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.Bond Optics will make reasonable accommodations for known physical or mental limitations of otherwise qualified applicants and employees with disabilities unless the accommodation would impose an undue hardship on the operation of the business. If you require accommodation to apply for this position, please contact Human Resources.Powered by JazzHR

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Account Specialist Jobs in Hanover, NH

Billing Specialist Casella Waste Systems, Inc.

Account Manager Bond Optics

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