At the direction of the Broker, drafts quote comparisons and follows up for binders, policies, and endorsements Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables Primary collaborator with Premium Accounting on client billing matters Receives and handles routine and sophisticated coverage inquiries and endorsement requests Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, Worker's Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals Monitors and follows-up on invoice generation, fee agreements, receivables, and collections. Performs related duties as assigned Education, Experience, and Skills: 2+ years of insurance experience required (preferably within Commercial Risk and in an Account Management role) Property and casualty broker's license is preferred or to be obtained within 120 days of start date Ability to maintain effective and positive relationships with clients and colleagues Effective organization and time management skills Ability to communicate effectively, orally and in writing Effective presentation skills Ability to handle multiple, non-congruent tasks simultaneously Experience supporting complex clients is preferred Information Security, Private Policies, Report Writing, Process Improvements, Data Analysis How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce.