This position is responsible for collecting and analyzing information to evaluate program administration and to determine compliance with federal, state, and departmental regulations and objectives; researching, analyzing, and reviewing data to develop and recommend policies and procedures;developing reports on program effectiveness; resolving beneficiary complaints and conducting outreach; assisting in program planning, reporting, and compliance efforts; and recruiting, training, and managing volunteers within their assigned region. Required: " Minimum of two (2) years of professional experience in human services providing human services-related research, outreach, or social services to clients, and a bachelor's degree in communications, social work, public health, or a related field.