p>KNOWLEDGE AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Demonstrates highly developed assessment, clinical, documentation, leadership, and analytical skills Uses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of care Strong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role components Ability to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their families Demonstrates proficient time management skills Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act. ESSENTIAL FUNCTIONS People Essential Function: Demonstrates leadership as a clinical resource, interprofessional consultant, and patient advocate Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability Facilitates the promotion of teamwork Collaborates with the interprofessional healthcare team members to manage/coordinate patient care Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns Collaborates to foster healthy relationships in the work environment Acts as a role model and coaches staff in effective verbal, non-verbal and written communication Serves as preceptor for Nurse Practitioner students and medical resident(s), as applicable Uses peer-to-peer accountability towards improvement of department score for employee engagement.