A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Associate's Degree in Business, Marketing, or equivalent experience or; 2 + years in experience in business analysis, research, or related fields or; 2 + years in experience in business writing or; 2 + years in experience Consumer Relations and/or Team Lead experience in Operations with customer escalation experience.