p>What you need to have: 5+ years experience handling property insurance claims with an emphasis in working with High Net Worth customers preferred and experience with automated claims systems Broad knowledge of construction, estimating and estimating systems, Symbility preferred Pro-active, you will manage preferred vendors in order to drive continuous quality improvement Collaborative, you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews Incredible empathy and understanding of the needs of customers, both insureds and their agents alike; you will be an excellent, pro-active advocate for Berkley One customers and are passionate about their brand experience Valid drivers license.
We'll count on you to:
Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans Write fair and equitable estimates in a software program Negotiate and convey claim settlements within authority limits Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims Write denial letters, Reservation of Rights and other correspondence.