Skills and QualificationsCommitment to Map Academys mission and to being an important part of a collaborative teamStrong work ethic, reliable, prompt, and have strong organizational and communication skillsComfort working across both Mac and Chrome OS environmentsHands-on experience troubleshooting and repairing computers, Chromebooks, or similar devicesProficient with Google Workspace and Google Admin ConsoleAbility to explain technical steps clearly and patiently to colleagues with a wide range of comfort with technologyInterest or experience in educational technology is a plus; for a candidate bringing genuine instructional technology experience, this is an area we would scope upSound judgment and discretion; this role is trusted with administrator credentials for staff and student devicesUnderstands and respects the confidentiality of student information. This full-time position focuses on keeping the technology our students and staff depend on working and available, including the student Chromebook fleet, staff laptops, classroom displays, and printing, and on resolving the everyday issues that matter a great deal to the people who encounter them.