With over 1,000 employees-in technical, consulting, operational, sales, finance, and corporate roles-we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. The successful candidate will predominantly support tickets, requests, lead escalation, quotes, and status of items - but should also be comfortable in independent decision making to proactively communicate with customers and prioritize work without high levels of supervision.