Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice. The Client Service Specialist provides essential communication and customer service support in a 24-hour, 7-day-a-week environment, working with patients, families, physicians, vendors, staff, visitors, and internal customers.