UNKNOWN

FEED

OTHER

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

<h1>Transportation Support Coordinator (Remote) — $865–$1,195 per week</h1><h3>Position Summary</h3>The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.<h2> Remote Work Setup</h2> 100% Work-From-Home 
 Flexible hours 
 Ideal for people who want to move into dispatching later<h2> Weekly Salary Breakdown</h2><ul><li>$865/week at entry experience</li><li>$1,195/week for experienced support staff 
 Equivalent annual range: $45,000–$62,000/year</li></ul><h2> What You Do</h2><h3>Driver & Dispatch Assistance</h3><ul><li>Provide drivers with updated instructions, addresses, and appointment times</li><li>Track ETAs, delays, breakdowns, and HOS considerations</li><li>Help drivers resolve road issues quickly and professionally</li></ul><h3>Load Coordination</h3><ul><li>Confirm pickup and delivery appointments</li><li>Track loads and provide real-time updates to brokers/shippers</li><li>Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)</li></ul><h3>Time Management</h3><ul><li>Estimate realistic load/unload times</li><li>Prevent overscheduling and tight back-to-back appointment windows</li></ul><h3>Documentation</h3><ul><li>Upload all paperwork into the TMS</li><li>Track detention, layover, and TONU opportunities</li><li>Keep clean, accurate load notes</li></ul><h3>Customer & Broker Communication</h3><ul><li>Send check calls and status updates</li><li>Notify brokers of changes or delays</li><li>Maintain positive, professional relationships with shippers/brokers</li></ul><h2> Skills Needed</h2><ul><li>Clear communication</li><li>Attention to detail</li><li>Ability to multitask under pressure</li><li>Strong organizational skills</li><li>Basic familiarity with load boards / TMS (training available)</li></ul><h2> Why This Role Is Perfect for Future Dispatchers</h2>This job teaches the exact skills used by: 
 Freight Dispatchers 
 Load Planners 
 Broker Agents 
 Fleet ManagersYou learn how to:<ul><li>Communicate with drivers</li><li>Manage freight</li><li>Work with brokers</li><li>Solve real logistics problems</li></ul>All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.

American Logistics Authority

Transportation Support Coordinator (Remote) — $865–$1,195 per week

Brokerage

Cargo/Freight

Communication Skills

Detail Oriented

Fleet Management

Housekeeping/Cleaning

Loading/Unloading

Multitasking

Organizational Skills

Problem Solving Skills

Time Management

Work From Home

BreezyHR

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Location:1125 E Boxelder Rd, Gillette, Wyoming 82718 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.10-15 HOURS IN THE WINTER20-25 HOURS IN THE SUMMERVALID DRIVERS LICENSE REQUIRED7 DAYS PER WEEK EXCEPT CHRISTMASU-Haul Offers:<ul><li>Career stability</li><li>Opportunities for advancement</li><li>Mindset App Reimbursement</li><li>Gym Reimbursement Program</li><li>Health insurance & Prescription plans, if eligible</li><li>Paid holidays, vacation, and sick days, if eligible</li><li>Life insurance</li><li>MetLaw Legal program</li><li>MetLife auto and home insurance</li><li>Discounts on Apple products, Dell computers, cell phone plans, hotels, and more</li><li>401(k) Savings Plan</li><li>Employee Stock Ownership Plan (ESOP)</li><li>24-hour physician available for kids</li><li>Dental & Vision Plans</li><li>Business travel insurance</li><li>You Matter EAP</li><li>LifeLock Identity Theft Protection</li><li>Critical Illness/Group Accident Insurance</li><li>Dave Ramsey's SmartDollar Program</li></ul>Customer Service Representative Responsibilities:<ul><li>Assist customers inside and outside a U-Haul center with U-Haul products and services.</li><li>Use smartphone-based U-Scan technology to manage rentals and inventory.</li><li>Move and hook up U-Haul trucks and trailers.</li><li>Clean and inspect equipment on the lot including checking fluid levels.</li><li>Answer questions and educate customers regarding products and services.</li><li>Prepare rental invoices and accept equipment returned from rental.</li><li>Install hitches and trailer wiring.</li><li>Fill propane (certification offered through U-Haul upon employment)</li><li>Drive a forklift (certification offered through U-Haul upon employment)</li><li>Other duties as assigned</li><li>Participate in ongoing continuous U-Haul education through U-Haul University.</li></ul>Customer Service Representative Minimum Qualifications:<ul><li>Valid driver's license and ability to maintain a good driving record</li><li>High school diploma or equivalent</li></ul>Work Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U Haul

Customer Service Representative

Apple

Auto Insurance

Billing

Cellular Telephone

Customer Support/Service

Customer Training

Dell Computers

Dental Insurance

Driver's License

Electrical Wiring

Equipment Maintenance/Repair

Equipment Rentals

Forklift

Health Insurance

Insurance

Interpersonal Skills

Inventory Management

Legal

Life Insurance

Property Insurance

Reimbursement

Rentals

Resolve Customer Issues

Retail

Smartphones

Team Player

Vision Plan

IRecruitee

The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance.

Job SummaryThe Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability. Supervisory Responsibilities - Recruits, selects, and onboard customer service team members with a strong focus on service excellence. - Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies. - Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery. - Approves bi-weekly timecards, manages attendance, and prepares overtime reports. - Conducts timely, constructive performance evaluations using data-driven assessments. - Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.   Duties and Responsibilities - Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines. - Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery. - Establishes clear expectations, performance standards, and accountability practices. - Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions. - Keeps the team updated on changes to products, services, policies, and procedures. - Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary. - Collects, analyzes, and reports data on guest complaints, service performance, and team metrics. - Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations. - Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations. - Identifies operational inefficiencies and recommends improvements to leadership. - Participates in budget planning, contributing insight on staffing, service tools, and resource needs. - Performs additional duties and special projects as assigned.   Required Skills/Abilities - Strong leadership and supervisory capabilities. - Excellent verbal and written communication skills. - Advanced understanding of customer service principles. - Highly organized with exceptional attention to detail. - Proven ability to resolve complex customer issues using independent judgment. - Strong critical thinking skills with the ability to analyze data and make informed decisions. - Skilled in coaching, mentoring, and driving continuous improvement. - Proficient with Microsoft Office and related software tools. Education and Experience - Bachelor’s degree preferred. - Minimum three years of experience in high-level customer service. - Minimum two years of supervisory or leadership experience. Physical Requirements - Prolonged periods working at a desk and on a computer. - Ability to move throughout the facility during the workday. - Ability to stand or walk for extended periods. - Ability to lift up to 50 pounds as needed.

Administrative Jobs in Gillette, WY

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Administrative Jobs in Gillette, WY

Transportation Support Coordinator (Remote) — $865–$1,195 per week American Logistics Authority

Customer Service Representative U Haul

Customer Service Manager - Gillette, WY 307 RACING MANAGEMENT, LLC

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