6 years hands-on Salesforce, most of it owning a production org Real depth in Flow, Apex, and SOQL, and judgment about when declarative beats code A habit of using AI tools to speed up solution design, automate repetitive admin work, and ship faster Experience paying down technical debt without disrupting production Experience integrating Salesforce with external platforms through REST and Bulk APIs, middleware such as n8n, Zapier, or Workato, or direct callouts Experience designing and maintaining security and data access controls Experience gathering requirements from business stakeholders and turning them into working solutions DevOps experience with Copado or similar Good instincts about sensitive client data in AI workflows Salesforce Certified Administrator U.S.-based; we can't sponsor visas Nice to Haves Advanced Administrator, Platform App Builder, or Application/System Architect certification Experience with Five9 or another major telephony platform Experience replacing an AppExchange package with a custom build Based near Nashville Ready to Make a Difference? Our platform engineering team is building products alongside Salesforce, starting with the Wesley Client Portal, and we're open to evaluating our long-term platform options as the technology changes.