Customer Service Representative Kyle Herman-Farmers Insurance AgencyCustomer Service RepresentativeBismarck, ND$45,000–$65,000 / yearOur Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Relief Customer Service Representative Driver Vestis CorpRelief Customer Service Representative DriverBismarck, NDVerify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeBismarck, NDThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Support Specialist - Customer Care & Billing Broadband Affinegy Inc. (Inactive)Support Specialist - Customer Care & Billing BroadbandMandan, NDNISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support.
Service Billing Clerk/Administrative Support Advanced Mechanical IncService Billing Clerk/Administrative SupportBismarck, NDQualifications include: A Self – Starter, Strong Communication Skills, Customer Service Etiquette, Accuracy to Detail and Numbers, Extremely Organized and Proficiency in Microsoft Office (Outlook, Excel, Word, Powerpoint). Qualifications include: A Self – Starter, Strong Communication Skills, Customer Service Etiquette, Accuracy to Detail and Numbers, Extremely Organized and Proficiency in Microsoft Office (Outlook, Excel, Word ).
Receptionist - Bismarck, ND Vogel LawReceptionist - Bismarck, NDBismarck, NDThis role requires prolonged sitting, use of a computer, occasional lifting (up to 25 lbs.), and the ability to communicate clearly in person and over the phone. As the first point of contact for clients, guests, and staff, you’ll play a key role in creating a polished and positive experience every day.
Customer Service Coordinator LjhorizonsCustomer Service CoordinatorBismarck, North DakotaRemoteThis role is ideal for individuals who enjoy helping others, staying detail-focused, and guiding clients through a structured process from start to finish. LJ Horizons is a client-focused service organization dedicated to coordinating personalized experiences for individuals, couples, and families.
NewPrototype Lab Technician - 3D Printing & Facilities A/V Services LLCPrototype Lab Technician - 3D Printing & FacilitiesBismarck, NDAV in North Dakota is looking for a Laboratory/Facilities Technician to support daily lab operations and facility maintenance. Ideal candidates will have at least a Bachelor's degree in an engineering discipline, experience with CAD software, and the ability to lift up to 25 pounds.
Remote Customer Support Specialist LjhorizonsRemote Customer Support SpecialistBismarck, North DakotaRemoteThis role is ideal for organized individuals who enjoy helping clients, learning new systems, and providing outstanding customer service. LJ Horizons is a client-focused service organization dedicated to providing personalized support and coordination for individuals, couples, and families.
Remote Client Services Representative LjhorizonsRemote Client Services RepresentativeBismarck, North DakotaRemoteThis role is ideal for individuals who enjoy helping people, communicating clearly, staying organized, and delivering a positive client experience throughout a structured process. LJ Horizons is a client-focused service organization dedicated to providing personalized support and coordination for individuals, couples, and families.
Medication Assistant CMA Level II PT Evening 1500 Bonus CassiaMedication Assistant CMA Level II PT Evening 1500 BonusBismarck, NDPart timeBaptist Health & Rehab , an award winning 140-bed senior care campus, known as the “best of the best” senior care home, grants many opportunities and benefits for our workers. Pick-Up Shift Incentives – Earn up to $25.00/hour extra for eligible 12-hour pick-up shifts and up to $12.00/hour extra for shorter pick-up shifts.
Part Time Receptionist Eide ChevroletPart Time ReceptionistMandan, North DakotaDirect customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to a salesperson. Our goal is to develop long-term employees who want to be successful and have opportunities for advancement.
Certified Medication Assistant - Part Time Days Sanford HealthCertified Medication Assistant - Part Time DaysMandan, ND$20–$28 / yearProvides assistance with basic health care needs including daily living activities that may include, but are not limited to, bathing, toileting, grooming, dressing/undressing, obtaining and recording vital signs, and providing psycho-social support and other personal care to assigned resident. The Medication Assistant (MA) serves as caregiver who provides resident-centered nursing care and daily living assistance to assigned residents under the supervision of a charge nurse.
RN Clinical Admissions Specialist - Hospice - FT Sanford HealthRN Clinical Admissions Specialist - Hospice - FTMandan, ND$29–$46.50 / hourCurrently holds an unencumbered license in one of the following: Registered Nurse (RN), Licensed Practical Nurse (LPN), Occupational Therapist (OT) or Physical Therapist (PT), Licensed Social Work (LSW) with applicable State Board in state(s) of practice and/or possess multi-state licensure privileges as required by position. If working in home-based services, can also hold an unencumbered license: Certified occupational Therapy Assistant (COTA) and Physical Therapist Assistant (PTA) with applicable State Board in state(s) of practice and/or possess multi-state licensure privileges as required by position.
Medication Assistant, Certified, Long Term Care (LTC), Float Sanford HealthMedication Assistant, Certified, Long Term Care (LTC), FloatBismarck, ND$18.50–$28 / hourFacility GSS ND Bi Augusta Pl Location Bismarck ND Address 301 Lorrain Dr Bismarck ND 58503 USA Shift Varies Job Schedule PRN Weekly Hours Varies Salary Range 18.50 - 28.00 Department Details · Travel required to support multiple locations within 150-mile radius of permanent address · Mileage reimbursement provided for required travel · Premium Pay Rates · 5-hour premium on all hours worked · 1.25-hour weekend shift differential · 1.25-hour evening/night shift differential. Job Summary The Medication Assistant (MA) serves as a caregiver who provides resident-centered nursing care and daily living assistance to assigned residents under the supervision of a charge nurse.
Capturis - Client Representative ConserviceCapturis - Client RepresentativeMandan, NDThey effectively and efficiently resolve all client concerns by closely monitoring issue trends, consistently proposing system improvements, expertly communicating with clients, and strategically delegating to other team members. Train and manage high-end client and marketing reports including exception reports, payment notification reports, and weekly status reports.
NewCustomer Service Representative I City of Bismarck NDCustomer Service Representative IBismarck, ND$44,673.76–$50,257.96 / yearIdentifies account errors with submitted payments, provides corrections and takes steps to resolve the issue to ensure proper payments. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
CMA - Certified Medication Assistant - PRN - Augusta Sanford HealthCMA - Certified Medication Assistant - PRN - AugustaBismarck, North DakotaProvides assistance with basic health care needs including daily living activities that may include, but are not limited to, bathing, toileting, grooming, dressing/undressing, obtaining and recording vital signs, and providing psycho-social support and other personal care to assigned resident. The Medication Assistant (MA) serves as caregiver who provides resident-centered nursing care and daily living assistance to assigned residents under the supervision of a charge nurse.
Client Support & Benefits Representative Symmetry Financial GroupClient Support & Benefits RepresentativeBismarck, North DakotaRemoteWe’re looking for licensed Life and Health Insurance Agents who thrive in a fast-paced environment, value teamwork and integrity, and bring a competitive—but supportive—mindset to everything they do. You’ll enjoy the flexibility of working remotely with hours that fit your life, while using modern tools, ongoing training, and a strong support system to stay at the top of your game.
User Support Specialist SercoUser Support SpecialistBismarck, NDThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Administrative Assistant Apex Engineering GroupAdministrative AssistantBismarck, NDFull timeThe position includes a wide variety of office administrative tasks such as document creation and editing, printing, copying, scanning, filing and organizational projects, answering calls, processing incoming and outgoing mail, and being involved in a variety of operational activities. Essential Functions: General administrative duties using the Microsoft 365 Suite, printing, copying, scanning, filing, answering calls, processing incoming and outgoing mail, and other duties typical to operations and coordination activities of the front desk.
Lead Food Service Assistant - FT - Days - St. Vincent's Sanford HealthLead Food Service Assistant - FT - Days - St. Vincent'sBismarck, North DakotaResponsibilities include, but are not limited to, monitoring and recording proper temperature of food, setting up and maintaining a clean and sanitized serving area, preparing and serving food items, restocking food areas, cleaning and sanitizing equipment, receiving payment for food and beverages using a computerized register and other related responsibilities. May operate equipment such as, but not limited to, grills, beverage machines, toasters, ice cream dispensers, cash registers, computerized cash registers, steam equipment, dishwashers, telephones, refrigerators and freezers.
RN Clinical Admissions Specialist - Hospice Sanford HealthRN Clinical Admissions Specialist - HospiceMandan, North DakotaCurrently holds an unencumbered license in one of the following: Registered Nurse (RN), Licensed Practical Nurse (LPN), Occupational Therapist (OT) or Physical Therapist (PT), Licensed Social Work (LSW) with applicable State Board in state(s) of practice and/or possess multi-state licensure privileges as required by position. If working in home-based services, can also hold an unencumbered license: Certified occupational Therapy Assistant (COTA) and Physical Therapist Assistant (PTA) with applicable State Board in state(s) of practice and/or possess multi-state licensure privileges as required by position.
Personal Lines Associate Client Representative World Insurance Associates.Personal Lines Associate Client RepresentativeBismark, North DakotaWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Receives guidance and/or direction, to provide support to Client Managers and/or Client Advisors, by following established workflows and procedures on routine work including ALL primary activities listed below.
CMA - Certified Medication Assistant - PT - Days - Augusta Sanford HealthCMA - Certified Medication Assistant - PT - Days - AugustaBismarck, North DakotaProvides assistance with basic health care needs including daily living activities that may include, but are not limited to, bathing, toileting, grooming, dressing/undressing, obtaining and recording vital signs, and providing psycho-social support and other personal care to assigned resident. The Medication Assistant (MA) serves as caregiver who provides resident-centered nursing care and daily living assistance to assigned residents under the supervision of a charge nurse.
Retail Service Specialist O'Reilly Automotive IncRetail Service SpecialistBismarck, NDPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistBismarck, NDThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Lead Food Service Assistant - FT - Evenings - Augusta Sanford HealthLead Food Service Assistant - FT - Evenings - AugustaBismarck, North DakotaResponsibilities include, but are not limited to, monitoring and recording proper temperature of food, setting up and maintaining a clean and sanitized serving area, preparing and serving food items, restocking food areas, cleaning and sanitizing equipment, receiving payment for food and beverages using a computerized register and other related responsibilities. May operate equipment such as, but not limited to, grills, beverage machines, toasters, ice cream dispensers, cash registers, computerized cash registers, steam equipment, dishwashers, telephones, refrigerators and freezers.
NewCustomer Service Rep(01871) - 1100 East Main Street Domino's Pizza IncCustomer Service Rep(01871) - 1100 East Main StreetBismarck, NDThats right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
NewCustomer Service Rep(01872) - 119 East Century Avenue Domino's Pizza IncCustomer Service Rep(01872) - 119 East Century AvenueBismarck, NDThats right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Administrative Clerk/Deputy Clerk of District Court-Bismarck/Mandan North Dakota Supreme CourtAdministrative Clerk/Deputy Clerk of District Court-Bismarck/MandanBismarck, NDGeneral administrative work experience includes a majority of the following duties: word processing; proofing; taking notes; filing, preparing and maintaining various forms, records, and documents; operating office equipment; scheduling; data entry; receiving, answering, and routing telephone calls; and assisting the public. If assigned recording duties, then requires the DAR (Digital Audio Recording) certification or the AAERT (American Association of Electronic Reporters and Transcribers) CER (certified electronic court reporter) certification or ability to obtain within six months of assignment.
Staff Attorney-State Court Administrator-Bismarck North Dakota Supreme CourtStaff Attorney-State Court Administrator-BismarckBismarck, NDSkilled in presenting and communicating controversial or complex topics in an effective and persuasive manner in public presentations and speeches before judiciary committees, legislative committees, members of the public, other attorneys, or staff of the court. The Staff Attorney researches, supports, and advises various Supreme Court advisory committees and Judicial Conference committees that are responsible for studying court issues, operational concerns, or court processes and concerns.
Process Assistant, RSR Amazon.com IncProcess Assistant, RSRBismarck, NDOur entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer's faces.
Front End Service Team Associate Walmart IncFront End Service Team AssociateBismarck, ND$16–$29 / hourWhat you'll bringCashierSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out customers quickly and accuratelyKeep your area clean and presentableAnswer customer questions and help them with their needsBe available to assist associates across the store as neededCart and JanitorialEnsure customers have a great first and last impressionGather carts from the parking lotOperate equipment to move carts from the parking lot to inside the storeClean restrooms, salesfloor, and parking lot as neededHave a positive attitude in all weather conditions.* There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea!
NewSubmarine Program Action Officer Strategic Administrative Lead Serco Inc.Submarine Program Action Officer Strategic Administrative LeadBismarck, NDThis role requires strong organizational skills, attention to detail, and the ability to communicate effectively with diverse teams. Serco is looking for an Action Officer to support the US Navy's Submarine COLUMBIA Class Program Office.
(USA) Tire and Battery Service Advisor Walmart Inc(USA) Tire and Battery Service AdvisorBismarck, ND$20–$28 / hourLeverages technology to enhance operations and engagement by using digital tools and handheld devices to plan sales, improve the service experience, make real-time business decisions, stay informed about products and training, and encourage THE adoption of new tools among team members. Respect the Individual :Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Executive Team Leader Service & Engagement (Assistant Manager Front End) - NEW Williston, ND Store Target CorpExecutive Team Leader Service & Engagement (Assistant Manager Front End) - NEW Williston, ND StoreBismarck, ND$64,000–$128,000 / yearAs a Service & Engagement Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities: Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery. Ensure Team Leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout (SCO), Order Pick-up (OPU), drive up (DU).
Administrative Clerk/Deputy Clerk of District Court-Valley City/Jamestown North Dakota Supreme CourtAdministrative Clerk/Deputy Clerk of District Court-Valley City/JamestownBismarck, NDGeneral administrative work experience includes a majority of the following duties: word processing; proofing; taking notes; filing, preparing and maintaining various forms, records, and documents; operating office equipment; scheduling; data entry; receiving, answering, and routing telephone calls; and assisting the public. If assigned recording duties, then requires the DAR (Digital Audio Recording) certification or the AAERT (American Association of Electronic Reporters and Transcribers) CER (certified electronic court reporter) certification or ability to obtain within six months of assignment.
Client Coordinator - Private Client Services Marsh & McLennan Companies IncClient Coordinator - Private Client ServicesBismarck, NDThis role will be able to manage multiple priorities efficiently, communicate with clients in a clear and concise fashion, identify issues and implement appropriate resolutions, collaborate with other team members and carrier partners for best practice sharing and to increase knowledge base, understand the holistic personal lines model and cross sell lines appropriately to mitigate client risks, and desire for continuous learning to keep ahead of industry trends. As our Client Coordinator on the Private Client team, youll assist in the development of the Private Client Insurance department through the growth of new business and retention by providing prompt, accurate, professional service and sales to clients, producers and carriers.
Part-Time Richland County Treatment Court Case Aide-Wahpeton North Dakota Supreme CourtPart-Time Richland County Treatment Court Case Aide-WahpetonBismarck, NDIf you are looking for a 5-hour per week position with flexible evening and weekend hours or looking to build your resume and would find it rewarding to interact with adults in the Richland County Treatment Court administering drug testing and surveillance in Wahpeton, this opportunity may be right for you. Physical Requirements: The essential functions of the job typically require: grasping, sitting, standing, walking, talking, hearing, seeing, feeling, reaching, and fingering requirements or other reasonable methods that accommodate an individual in completing the essential functions of the job.
NewService Billing Clerk/Administrative Support Advanced MechanicalService Billing Clerk/Administrative SupportBismarck, NDQualifications include:A Self – Starter, Strong Communication Skills, Customer Service Etiquette, Accuracy to Detail and Numbers, Extremely Organized and Proficiency in Microsoft Office (Outlook, Excel, Word, Powerpoint).Construction and Mechanical Services background are a plus, but are not required.#J-18808-Ljbffr. Essential Functions:Assists personnel in several aspects of our business including our Service Dept, to Accounts Payable & Accounts Receivable Dept, and to be an Administrative Support to our Plbg and HVAC Mgrs.
NewEmployer Services Specialist - Benefits roleEmployer Services Specialist - BenefitsBismarck, ND$17–$22.50 / hourDemonstrated excellent customer service skillsExcellent verbal and written communication skillsPositive, professional attitude and phone etiquetteAttention to detail and ability to act as liaison between other teams in order to produce final resolutionExcellent analytical and organizational skillsCompensation & BenefitsThe base pay range represents the anticipated low and high end of the pay range for this position. Training hours - 8:00am-4:30pm CSTSchedule after training - 10:30am-7:00pm CSTExperience with Salesforce, OnBase, WEX Health Cloud and benefit plans (Health Savings Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, Dependent Care Accounts and Transit accounts) is a plus.
Specialist, Administrative Support PearsonSpecialist, Administrative SupportBismarck, ND$55,000–$90,000 / yearAs required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $55,000 to 90,000. As an Administrative Support Associate (IC20) supporting two leaders within Pearson’s Enterprise Learning & Skills division, you will provide reliable, high-quality administrative and coordination support that helps the business run smoothly.
Front Desk Receptionist |Part Time| Bismarck Event Center Oak View GroupFront Desk Receptionist |Part Time| Bismarck Event CenterBismarck, ND$15–$17 / hourFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Dental Office Manager Aspen Dental Management IncDental Office ManagerBismarck, NDHow You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Full Time - Back End Clerk - Day Lowe's Companies IncFull Time - Back End Clerk - DayBismarck, NDBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion.
NewCustomer Experience Manager-Kirkwood Victoria's Secret & CoCustomer Experience Manager-KirkwoodBismarck, NDPrimary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Secretary/Treasurer Morton CountySecretary/TreasurerMandan, NDThis position is responsible for coordinating board meetings, maintaining official records, processing financial transactions, preparing reports, supporting budget activities, and completing various federal and state reporting requirements. This position performs a variety of administrative, financial, and board support functions, including but not limited to: Coordinate and distribute meeting notices and board communications.
Personal Lines Associate Client Representative World Insurance Associates, LLC.Personal Lines Associate Client RepresentativeBismark, NDFull timeWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Receives guidance and/or direction, to provide support to Client Managers and/or Client Advisors, by following established workflows and procedures on routine work including ALL primary activities listed below.
Full Time - Merchandising Service Associate - Day Lowe's Companies IncFull Time - Merchandising Service Associate - DayBismarck, NDBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.