Under the guidance and oversight of the manager, the role provides day-to-day direction, coaching, and support to assigned training staff; partners with internal departments, subject matter experts, and leadership to identify training needs; sets team priorities; coordinates work activities; maintains accurate and consistent learning materials; and supports the assessment, design, delivery, and evaluation of core curricula across in-person, virtual, and asynchronous formats. Team leadership & development: Help establish staff goals and objectives, set team priorities, coordinate work activities with the leadership team, and manage team activities such as scheduling, shift management, and administrative tasks to ensure assigned work is completed timely and effectively.