Allentown, PA30+ days ago
Reviews incoming mail; determines priority and nature of material, procedural action required, and need for managerial review; determines existence of related topics or activities and assembles available records and correspondence; attaches same or prepares summaries for others' use and forwards to appropriate individuals, both within and outside of office; greets visitors and callers and determines nature of business; explains circumstances, decisions, activities underway or anticipated, approvals, and/or other elements of manager's responsibility for action; refers visitors, callers, vendors, officials and representatives of other County, Court, local and private agencies to more appropriate office or individual for assistance. Determines extent and efficiency of existing office procedures and workflow; recommends changes in processing, order of work accomplishment, nature and/or extent of verifications, and similar office workload activities; works with management, technical and/or other clerical personnel to improve timeliness, completeness and effectiveness of such work accomplishment; may oversee work of other office clerical staff.