Process and manage enrollment applications for individuals and groups of all sizes, including calculating waiting-period credits, eligibility data, and effective dates; enter comprehensive member information (benefits, bank draft details, personal data, family members, PCP information with network coding) consistent with employer/individual contracts; review, maintain, and process account changes including coverage effective dates, member additions/deletions, and other modifications. As a member of the Customer & Member Services Operations team, our The Membership Administrator I establishes and maintains eligibility, bills premium, reconciles cash, pursues aged accounts and provides eligibility and billing related customer service for Individual, Group, Government Programs, Cobra and Flexible Spending business, all-in service of creating a person-focused health care experience.