Develops programs to optimize and manage facility management systems (FMS), building automation, life safety and other associated control systems in order to control comfort, safety, energy and productivity within multiple types of facilities; Creates and modify software programs designed to optimize and operate mechanical equipment and systems associated with establishing and maintaining a quality building environment; Designs and implement electrical and electronic controls to ensure proper operation; Develops and manages program for ongoing calibration of controls and sensors; Manages system software and identify the cause of FMS system failures and initiate corrective processes in a timely manner; Manages and coordinate repairs and communicate problems with telecommunications systems and networked operations that are maintained by other City departments tasked with that responsibility; Creates system update procedures, data backup and program loading, as required; Manages comfort complaints, performs necessary system program adjustment and develop design for mechanical devices to increase comfort levels; Creates reports which track energy usage, equipment status, building condition and other building operation information from data produced by preventive maintenance procedures, trend logs and other reference sources; Develops and implement system modifications to optimize energy and operational usage with a goal of minimizing customer costs while maintaining occupant comfort to an acceptable level; Develops operating logs, records and necessary manuals and other reference sources; Recommends and implements additional opportunities to save energy or operational dollars through application of division capabilities; Evaluates and recommend new hardware and software solutions. Comprehensive knowledge of the operation and maintenance of building systems and controls; Comprehensive knowledge of facility management software programs, systems and procedures; Thorough knowledge of HVAC systems, including testing, installation, repair and maintenance or demonstrated ability to acquire knowledge through training programs; Thorough knowledge of current FMS program diagnostics; Substantial knowledge of operating systems and networks; Knowledge of office terminology, procedures and equipment; Thorough knowledge in operating a personal computer using customized software applications appropriate to assigned tasks; Ability to diagnose and correct FMS system and network operation problems; Ability to perform program and system maintenance updates; Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language; Ability to understand and follow oral and/or written policies, procedures and instructions; Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions; Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines; Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology; Integrity, ingenuity and inventiveness in the performance of assigned tasks.